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Acapulco Resort & Convention & SPA

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Traveller (1344)
Pool & Beach (263)
Room & Suite (145)
Overview
  • Excellent38%
  • Very good32%
  • Average17%
  • Poor7%
  • Terrible6%
Travellers talk about
“pine court”(93 reviews)
“water slides”(45 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (2,095)
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800 results
Traveller rating
283
273
127
70
47
Traveller type
Time of year
LanguageEnglish
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283
273
127
70
47
Show reviews that mention
All reviewspine courtwater slidessunset restaurantanimation teamluna parkinfinity poolgreat resorthalf boardlovely beachnorth cyprusmeal timesbeach barprivate beachbus servicegreat holidaylarge hotelhuge pool
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1 - 5 of 800 reviews
Reviewed 3 days ago

I was pleasantly surprised by the great services they provided in the Acapulco Resort. It's a huge resort, so you walk a lot, but there's everything you need. You can choose between hotel rooms and small cabins next to the hotel. My family was there...More

Thank fowner
Response from AdministrationOffice, Administration Office at Acapulco Resort & Convention & SPAResponded 2 days ago

Thank you for taking the time to write a review about the Acapulco Hotel. I am so pleased you had a great stay and found the resort to your liking. We try every year to improve our services and I am pleased you and your...More

Reviewed 3 days ago via mobile

We had a great day at Acapulco. We went for the day, solely to use the slides, and it was super. It costs 50tl per person (at the time of writing) and 20tl for under 12s. The food facilities are excellent with very reasonably priced...More

1  Thank Rob G
Response from AdministrationOffice, Administration Office at Acapulco Resort & Convention & SPAResponded 2 days ago

I am pleased that you and your family enjoyed your day at the Acapulco and that you especially enjoyed the waterslides. We appreciate that you would have liked the slides to be open all day but thre are certain rules and regulations and have to...More

Reviewed 6 days ago

I'm generally a TripAdvisor lurker but feel compelled to write this review while I'm here at this "5-star" resort. We are a family of 5 with 2 rooms in the Bungalows and so far this has been our experience: Cons - As seems to be...More

1  Thank RedMosquito
Response from AdministrationOffice, Administration Office at Acapulco Resort & Convention & SPAResponded 5 days ago

We would like very much to assist you whilst you are in resort, we have sent you a message and a contact. It is at present very confusing for us as you mention 2 all inclusive bars, but we are not an all inclusive hotel....More

Reviewed 1 week ago

We have just returned from a two week stay at this hotel. the hotel is ok, it is only a 3 star in my opinion, and has only been given a higher rating because of the amenities. I have several complaints with regards to the...More

1  Thank 485susan29485
Response from AdministrationOffice, Administration Office at Acapulco Resort & Convention & SPAResponded 4 days ago

Most of the staff at the remember you and your daughter staying at the Acapulco. The representative of the local travel agency who was in resort each day also spoke to you most days. I was told that when you arrived in resort your mobility...More

Reviewed 1 week ago

just got back from this holiday VERY HOT the hotel was excellent room very comfortable, however if you are travelling without children go upstairs in the restaurant where it was more quiet and peaceful, downstairs was a bit hectic, didn't see any of the entertainment...More

Thank marylynncook
Response from AdministrationOffice, Administration Office at Acapulco Resort & Convention & SPAResponded 6 days ago

We are delighted to hear you enjoyed your time at the Acapulco. Thank you for your wonderful comments and to be given 10/10 makes us feel very proud! We hope you do return it would be so nice to welcome you back again and a...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Tennis Court
Indoor pool
Outdoor pool
Details
Price range
US$108 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$108 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1344)
Pool & Beach (263)
Room & Suite (145)
Dining (93)
Family and Play Areas (27)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Belinda R
17 July 2018|
AnswerShow all 4 answers
Response from 1Saffer | Reviewed this property |
Hope this helps your question. Everything is free. You will be descriminated by the wrist band colour that you wear. Beach beds are free as are all other sunbeds. Why half board, though?
1
Vote
Belinda R
17 July 2018|
AnswerShow all 5 answers
Response from AdministrationOffice | Property representative |
Hello from the Acapulco with Half Board Your drinks are included at breakfast. At all other times your drinks are charged extra
1
Vote
Belinda R
17 July 2018|
Answer
Response from 485susan29485 | Reviewed this property |
Hi I do not believe that half board basis includes any drinks at all. The weather in September should and usually is in the high 20's and with a slight breeze is ideal. As for the sunbeds no there is no extra charge for them... More
1
Vote
Room Tips
"If you can afford it pay extra for a Pine Court room"
Read review
"Spacious rooms with a double and single bed. We stayed in the new building. There are balconies in the rooms"
Read review
"mini bar should be filled, pillow options much appreciated"
Read review
"Perhaps showers could be better, otherwise everything immaculate."
Read review
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