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Malpas Hotel & Casino

1,012 reviews
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Traveller (498)
Pool & Beach (123)
Room & Suite (73)
Overview
  • Excellent41%
  • Very good29%
  • Average19%
  • Poor6%
  • Terrible5%
Travellers talk about
“diamond court”(71 reviews)
“beach club”(72 reviews)
“jazz bar”(57 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,012)Write a Review
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Traveller rating
313
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313
267
160
57
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All reviewsdiamond courtbeach clubjazz barpool areapool staffnorthern cyprusthe main hotelplenty of choicelovely hotelsteam roomhalf boardsea viewturkish bathhired a carfree shuttlebuffet styleturkey
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321 - 325 of 834 reviews
Reviewed 29 September 2014

Great holiday check ins and flights fine but OnurAir need to teach their staff some customer service. Hotel very nice although it looks a little tired. Pool area lovely, staff all very nice. Food disappointing but edible. We were first in for dinner every night...More

Thank Kathleen T
Response from MalpasHotelKyrenia, General Manager at Malpas Hotel & CasinoResponded 30 September 2014

Dear Kathleen, Thank you for your review. I am glad to read that you enjoyed your stay with us. our restaurant serves open buffet and the hot dishes are with covered lid to keep them hot but unfortunately sometimes our guests leaves them open and...More

Reviewed 28 September 2014

The staff were quite rude and unhelpful when I had a problem. The hotel itself is fine, and the pool and outdoor area are nice. I was in the second building and my room was actually nicely decorated, although I had a tiny window. It...More

1  Thank Stephen B
Response from MalpasHotelKyrenia, General Manager at Malpas Hotel & CasinoResponded 30 September 2014

Dear Stephen B Thank you for your review. I am glad you enjoyed your stay with us. I apologize for your experience with our staff. Our staff is trained and is usually appreciated by our guests for their hospitality. We are glad you enjoyed your...More

Reviewed 28 September 2014

We have just returned from 2weeks in this hotel nice hotel def not 5 star except if you want a casino? Food was 2 star veg cold fish poor quality and again cold .water had to be paid for and so was coffee after your...More

Thank Dorothy N
Response from MalpasHotelKyrenia, General Manager at Malpas Hotel & CasinoResponded 30 September 2014

Dear Dorthy , Thank you for your review, I am sorry to read you didn't enjoy your stay with us. The food in our Hotel is served in open buffet with plenty of Variety addressed to all the taste and as you can see the...More

Reviewed 28 September 2014

paid extra for a sea view room which we did not get. A vinegary bottle of wine and a couple of apples ("fruit platter") and a week of free wifi were offered. Wifi was intermittent and very slow so good we got it free -...More

Thank Helsc75
Response from MalpasHotelKyrenia, General Manager at Malpas Hotel & CasinoResponded 30 September 2014

Dear guest, Thank you for your review. I would like to apologize for giving you the superior room instead of sea view room and would like to reply few things you mentioned like you were offered a sea view room on the next morning after...More

Reviewed 27 September 2014

In the in room brochure, and as advised by Onur the Mercury rep. late check outs can usually be arranged.I asked at reception on the wednesday prior to needing the room until 5.00pm on the Friday, and was asked to return on Friday morning.The receptionist...More

Thank Michael F
Response from MalpasHotelKyrenia, General Manager at Malpas Hotel & CasinoResponded 30 September 2014

Dear Michael F, Thank you for your review. My dear Guest you will agree with me that late check outs are charged all over the world. We always try to make sure that our guests are comfortable and if the room is available than we...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free Internet
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Spa
Details
Price range
US$67 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$67 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (498)
Pool & Beach (123)
Room & Suite (73)
Dining (46)
Hotel & Grounds (308)
Bathroom (23)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
charles1539
14 November 2017|
AnswerShow all 3 answers
Response from 321Sparkey | Reviewed this property |
If you need to see in advance email the hotel.
0
Votes
norma b
7 November 2017|
AnswerShow all 9 answers
Response from Nermin s | Property representative |
Dear norma b, Thank you for your interest and question, Unfortunetly there are no bars closeby which are in walking distance In the evenings the best option are Taxis, Which cost 7GBP oneway to the city center.There are... More
1
Vote
petle2017
19 October 2017|
AnswerShow all 8 answers
Response from Carol S | Reviewed this property |
Very relaxed .. limos arrive but most are dressed in casuals .. we wandered in casually dressed and weren’t out of place
1
Vote
Room Tips
"don't expect 5 star, just very good 3 star"
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"friendly, swimming pool was amazing"
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"The rooms facing the mountains are the only ones that get Sun all day."
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"Best sea views main part of Hotel"
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