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Sheraton Stockholm Hotel

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#21 of 157 Hotels in Stockholm
Certificate of Excellence
GreenLeadersSilver level
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Sheraton Stockholm Hotel
Sheraton Stockholm Hotel
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3,369 Reviews from our TripAdvisor Community

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Showing 2,513: English reviews
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Seattle
Reviewed 3 days ago NEWvia mobile

I asked the front desk for a view and was told my rate wasn't eligible for one. No problem, but wow! Sheraton allows this view to even exist? In all my travels globally, I've never seen anything like this. Room is decent but not very clean. So buyer beware: if you ask for a view, you just might get one....

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Helpful?
Thank Kendra S
SheratonStockholm, General Manager at Sheraton Stockholm Hotel, responded to this review

Dear Kendra S, Going through your comments here on Tripadvisor makes me and my team unhappy learning of your disappointment, especially with reference to the room where you were staying. We have many different room types to choose between, from classic rooms with twin beds overlooking our inner yard to Superior suites with king bed and great views. The rate...

Reykjavík, Gullbringusysla, Iceland
HOTEL’S FAVOURITE REVIEW
Reviewed 17 January 2017 via mobile

My only regret about the Stockholm Sheraton is that I only got to stay 1 night. Coming back from a day out walking in the freezing cold, to a beautiful, warm, cozy and fully stocked room with everything you need/want/desire in the room or a phone call away, that is just absolutely priceless. Attention to detail is heart warming and...

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Helpful?
2Thank Syssa
About Hotel's Favourite Review
SheratonStockholm, General Manager at Sheraton Stockholm Hotel, responded to this review

Dear Syssa, Thank you very much for your wonderful and heart warming post. The feeling that you are communicating to us by mentioning all these great experiences is such a reward to the entire team. Arrivals and departures is the nature of an hotel. The great thing is that we will always be here for you; ready for your next...

Reviewed 1 week ago

Location can't be any better. Very close to the Central Station and conveniently located- very near to key attractions (Old Town, Parliament, Royal Palace). Service was great too, had a minor problem with the sewage in the bathroom, and the hotel staff attended to the problem immediately and professionally. The deco of the room was up to date and the...

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Helpful?
Thank Emilia K
SheratonStockholm, General Manager at Sheraton Stockholm Hotel, responded to this review

Dear Emilia K, Thank you for yor support and taking the time to comment on your recent stay with us. We hope to see you back one day. Yours sincerely, Lars van der Most General Manager

Reviewed 1 week ago via mobile

I stayed here for work for two nights and then my fiancé joined me for the rest of the weekend. Unfortunately it was over the weekend of the terrorist attack but the staff and hotel were brilliant keeping us up to date on the circumstances and increased security around the building. The location is great - close to the station,...

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Helpful?
Thank Natalie B
Dublin, Ireland
Reviewed 1 week ago

Situated right in the heard of Stockholm the Sheraton is close to everywhere, its safe, its nice, clean, big and most importantly, its in once of the best cities in the world. Your trip to Stockholm should at least include a drink in the bar, there is always something interesting going on.

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Helpful?
Thank Glenveightravel
Reviewed 1 week ago

Incredible you have all in your table include 2 mobile phone and if you go to take some to eat you can't leave your coffee you can't leave your napkin, you can't leave noting because they clean all and leave just your mobile . After when I got the napkin to the table near to me... no body seat... the...

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Helpful?
Thank Orfeo P
SheratonStockholm, General Manager at Sheraton Stockholm Hotel, responded to this review

Dear Orfeo P, It makes us concerned to read your comments and to find out that your breakfast experience was such a disappointment to you, due to the fact that we removed the items from your table. The frustration you feel is easy to see in your post and on behalf of the breakfast team and myself I profusely apologize...

Reviewed 1 week ago

The location of the hotel is very convenient. Pretty much in walking distance from everything you must see in Stockholm. Only a short walk from train station, Gamla Stan, shops and restaurants... Our double room was very spacious and modern and the view was a bonus. Staff were very attentive, friendly. We always enjoyed breakfast as there was a big...

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Helpful?
Thank Nekslos
Sale, United Kingdom
Reviewed 1 week ago

We have just returned from a short break, arriving at the time of the terror attack. Despite difficult circumstances, the hotel did a great job of making everybody feel safe & secure and the quality of the (enforced) room service food was excellent, particularly given the circumstances (there was a lock-in and hence far more diners than they would have...

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Thank John C
Sale, Australia
Reviewed 1 week ago

Went for a short break, arriving on the day of the terror attack. Meant that we had to have room-service on our first night, which we wouldn't have done out of choice, but the quality was actually very good, particularly given the circumstances (the hotel was in lock down and there were many more diners than they would normally have...

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Thank JohnCorker
Stockholm, Sweden
Reviewed 1 week ago via mobile

Today when I arrived before the booking time the receptionist has been very professional and nice she quickly suggest to us to up grade the room and get the continental breakfast include inside the package and we didn't wait 3 pm for get the room because was available. Very good the room is clean and with nice view. Happy to...

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Helpful?
Thank mirkosl

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Staying in Norrmalm

Neighbourhood Profile
Norrmalm
Norrmalm is Stockholm’s most central and busiest neighborhood. It’s home to the main shopping street, Drottninggatan, and to Stockholm icons like the Sergels Torg glass obelisk, the famous Hay Market with its Carl Milles sculptures, and the Hötorget Skyscrapers, a sight on every other Stockholm postcard. Norrmalm is also home to Sweden’s most traditional department stores Nordiska Kompaniet and Åhléns City juxtaposed with Stockholm’s most modern shopping mall, Mood Stockholm. Visitors to this area get to experience the unique Swedish philosophy of protecting cultural heritage while also staying on top of fashion innovation and modern architecture.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Stockholm Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't need to spend for more expensive room because the size is always 22 sum”
orfeop2016, 13 Apr 2017 | Read review
“take a breakfast package if possible and a higher floor if available”
johncT1832MH, 12 Apr 2017 | Read review
“Go for a breakfast package and a higher floor if possible”
JohnCorker, 12 Apr 2017 | Read review
“I was on the 4th floor and had great water views in both directions.”
chriswick614, 27 Mar 2017 | Read review
“Choose a room on a higher floor on the road side for a fantastic view.”
Sumita62, 17 Mar 2017 | Read review
5 of 5