Sure Hotel by Best Western Allen
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Sure Hotel by Best Western Allen

Traveller (58)
Hotell Vasa Alle
Room & Suite (52)
Dining (11)

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About

3.5
#53 of 61 hotels in Gothenburg
4.3 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.6 of 5 bubbles
Value

Stay in the Heart of Gothenburg at Hotel Allen

This good-value hotel is a 10-minute walk from Gothenburg Central Station and 300 yards from the main street, Avenyn. It features free Wi-Fi internet plus free tea, coffee and cake. Breakfast is always included in the price.

Hotel Allen's rooms include flat-screen TVs with cable channels, hardwood floors and heated bathroom floors.

A free internet computer can be found in the lobby, and front desk staff can offer local tips or book nearby restaurants.

The Swedish Exhibition Centre and Liseberg Amusement Park are a 15-minute walk from Hotel Allen - Hotel Chain Sweden Hotels.

Parking 150 SEK, please call Hotel Allen for reservation and availibility

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Property amenities
Paid public parking on-site
Street parking
Free High Speed Internet (WiFi)
Free breakfast
Baggage storage
Newspaper
24-hour front desk
Shoeshine
Wifi
Breakfast available
Breakfast buffet
Snack bar
Non-smoking hotel
Shared lounge / TV area
Room features
Fireplace
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
3.0 of 5 stars
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English, Swedish

Location

10 Parkgatan, Gothenburg 411 38 Sweden
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Landvetter Airport
11.6 mi
See all flights
Trollhattan Airport
40.7 mi
See all flights
Gothenburg Central Station
8 min
253Reviews1Q+A9Room tips

Reviews
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Detailed Reviews
Morten P wrote a review Jul 2022
Copenhagen, Denmark456 contributions315 helpful votes
3.0 of 5 bubbles
The dining room is inadequate with overcooked pre-brewed coffee, the tea/coffee/juice machine needed to be replaced or at least regularly cleaned. It was an okay breakfast buffet, though not the Best Western standard.
In the room the cleaning was not done properly and one bed was broken and the toilet would not flush out properly. Got you quickly a new room which was better, the cleaning was still not good enough. Had noisy neighbors who were taken care of by the front desk and there was generally a lot of noise, bu we got a good night's sleep, which was the most important thing.
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Date of stay: June 2022
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LeoFache wrote a review Sept 2020
Zurich, Switzerland29 contributions48 helpful votes
4.0 of 5 bubbles
We stayed for one night. The hotel is very close to the train station ( ~ 10mins on foot) and offers a good international breakfast, even though the variety is not big. The rooms are nice and the bathroom is very spacious.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wmtat wrote a review Apr 2022
5 contributions6 helpful votes
4.0 of 5 bubbles
The hotel is located at a good location in the city centre, 10 minutes walk from Gothenburg Central and close to one of the botanical gardens. The staff members were very friendly. Breakfast buffet was decent and many choices for warm and cold food and drinks.
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Review collected in partnership with Best Western
Date of stay: April 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexandra P, Ägare at Sure Hotel by Best Western Allen
Responded 26 May 2022
Thank you for your response and feedback on your stay with us! How nice to read that you enjoyed yourself with us and that the situation was appreciated during your stay with us. Thank you for the praise of our helpful and friendly staff. Warm welcome back! Best Regards, Alexandra Guest Relation Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Faye K wrote a review Feb 2020
9 contributions12 helpful votes
2.0 of 5 bubbles
Really disappointed with my stay as wanted to love this hotel. I booked a twin room as wanted the space but was allocated what resembled a cupboard with a single bed and a very small desk yet was still charged for a twin. The hotel itself wasn't dirty but there were stains on the curtains and on the sheets. It was impossible to sleep at night due to the lack of air con and the road is so loud next to the hotel you cannot have the window open. The breakfast was pretty poor. The only positives are the great location (can get everywhere by walking) and the free juice and cinnamon buns available all day in the breakfast room
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Date of stay: June 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fiona l wrote a review Nov 2021
1 contribution
1.0 of 5 bubbles
RUDE RECEPTIONIST EVER

I booked this hotel in wrong date and found out a few hours later. I tried to the hotel but the hotel refused to refund anything as it's a non refundable term. I understand their policy so I just tried to rediscuss with them to see if there's any other possibilities. So I phoned the hotel and the lady in the front dest was super rude. She didn't even let me finish my first sentence, harshly criticized me instead. I asked her politely if I could talk to an manager or file an complain against the policy, then she went crazy and yelled at me 'there's nothing you need to complain, you made your own choice!!!!'. I tried to explain more but she refused to listen and talked loudly when I tried to make a conversation.
I didn't even insist to the refund, all I asked was a normal communication but the hotel failed to do it. For people thinking to stay in this hotel, please be careful. Even if you check in successfully, you might still get yelled at or insulted by the receptionist for anything or any normal request as they don't care about the clients at all and have no willing to help on anything.
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Date of stay: November 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
Room Tip: my advise is : don't choose this one
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amandaosara wrote a review Feb 2023
Habo, Sweden2,251 contributions524 helpful votes
2.0 of 5 bubbles
There is a first time for everything. First time I’ve ever been asked to give the receptionist both our ids who stayed in the room, just in case quote: “ if there is a fire and we only find your skeletons, we need to be able to identify them”. The rooms were at the most ok and the breakfast was at a minimum required level.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
catoilet wrote a review May 2022
2 contributions
1.0 of 5 bubbles
Most importantly, this hotel is located between 2 busy roads. No matter where you are in this hotel, you will hear the road noise. If you are on the top hotel floor, there is still another floor about and those folks can be loud.

There's also a church just down the street that rings the bell more often than it should. Overall, there are lots of noise problems. You are better off staying somewhere else

I would have checked out after the first night, but ended up leaving after 2 nights because the other hotel I wanted to move to didn't have availability right away. I only did 2 of the 8 nights I had booked due to the noise and other frustrations.
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Review collected in partnership with Best Western
Date of stay: May 2022
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eberhard wrote a review Jun 2022
Moegglingen, Germany143 contributions54 helpful votes
3.0 of 5 bubbles
The hotel needs to do some renovations. Carpets, stairways and curtains in the room are not acceptable. The room can‘t be made dark at night.
Breakfast room is not inviting. Selection of food is okay but there are not enough seats. Price value dows not suit. Too expensive for what you get.The elevator stops between the levels. You have to carry your luggage up to get there.Staff was friendly. No shower cabin just a tub with curtain.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexandra P, Ägare at Sure Hotel by Best Western Allen
Responded 16 Jun 2022
Hi, Thank you for taking the time to write about your stay with us. Thank you for your feedback and response. We are in the process of reviewing our range of breakfast options. We obviously hope to be able to welcome you to us again! Best Regards, Alexandra Guest Relation Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dez R wrote a review Jan 2020
Stockholm, Sweden25 contributions35 helpful votes
3.0 of 5 bubbles
Okey stay. We were a few friends. Its close with nice parking area outside. We got a queensize bed it was awesome. Staff was polite but tired on guests. Close to a nightclub no noisy. Nice area to the room. Simple but nice.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DERICK S wrote a review Sept 2019
Los Angeles, California536 contributions200 helpful votes
4.0 of 5 bubbles
Very clean and basic room with TV, desk, good Wifi. The bathroom was also clean and spacious. The staff is very friendly and helpful. The area around the hotel
is quiet with a lovely park nearby. A grocery store and shopping district 5 minutes away on foot, city centre is 10 minutes away on foot.

When entering the hotel, you have to take your luggage up 10 steps, and then 5 steps down to reach reception. Another 5 steps up to reach the lift.
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Date of stay: September 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rolf L asked a question Jul 2017
Valbo, Sweden
finns parkerring
Answer from bertil124
Stockholm County, Sweden93 contributions68 helpful votes
Nej de har ingen reserverad parkering för hotellets gäster vad jag vet, att hitta parkeringsplatser i närområdet torde inte vara några problem
fiona l wrote a tip Nov 2021
1 contribution
1.0 of 5 bubbles
"my advise is : don't choose this one"
Read full review
Nataly wrote a tip Aug 2019
1 contribution
2.0 of 5 bubbles
"I don't know how to get the room showed in photos here maybe if pay 300e"
Read full review
JCom_Oslo wrote a tip Jul 2019
Oslo, Norway135 contributions67 helpful votes
3.0 of 5 bubbles
"If possible choose a room in the middle of the hotel and facing north-east."
Read full review
EddieNilsson wrote a tip Dec 2016
Rydboholm, Sweden69 contributions17 helpful votes
5.0 of 5 bubbles
"third floor is awesome"
Read full review
ZaimJee wrote a tip Nov 2016
Dubai, United Arab Emirates870 contributions132 helpful votes
5.0 of 5 bubbles
"Front road facing rooms are nice"
Read full review
Not the right property for you?
There are more places to choose from in the Gothenburg area.
PRICE RANGE
£61 - £102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
allen hotel gothenburg
FORMERLY KNOWN AS
Hotel Allen
LOCATION
SwedenWest CoastVastra Gotaland CountyGothenburg
NUMBER OF ROOMS
50
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SURE HOTEL BY BEST WESTERN ALLEN - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about Sure Hotel by Best Western Allen
Which popular attractions are close to Sure Hotel by Best Western Allen?
Nearby attractions include The Garden Society (Tradgardsforeningen) (0.2 miles), Stora Saluhallen (0.3 miles), and Avenyn (0.2 miles).
What are some of the property amenities at Sure Hotel by Best Western Allen?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
What food & drink options are available at Sure Hotel by Best Western Allen?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Sure Hotel by Best Western Allen?
Yes, paid public parking on-site and street parking are available to guests.
What are some restaurants close to Sure Hotel by Best Western Allen?
Conveniently located restaurants include Beerista, Avalon Restaurang, and Stockyard Burger Joint.
Is Sure Hotel by Best Western Allen located near the city centre?
Yes, it is 0.1 miles away from the centre of Gothenburg.
Which languages are spoken by the staff at Sure Hotel by Best Western Allen?
The staff speaks multiple languages, including English and Swedish.
Are there any historical sites close to Sure Hotel by Best Western Allen?
Many travellers enjoy visiting Skansen Kronan (0.9 miles), Alvsborgs Nya Fastning (2.4 miles), and Kronhusbodarna (0.6 miles).
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