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Santa's Hotel Santa Claus

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Traveller (347)
Room & Suite (91)
Dining (23)
Overview
  • Excellent31%
  • Very good46%
  • Average18%
  • Poor4%
  • Terrible1%
Travellers talk about
“santa claus”(31 reviews)
“nice hotel”(22 reviews)
“central location”(15 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (668)
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332 results
Traveller rating
110
144
60
14
4
Traveller type
Time of year
LanguageEnglish
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110
144
60
14
4
Show reviews that mention
All reviewssanta clausnice hotelcentral locationmiddle of townbars and restaurantsrooms are largefirst morningfree wifiexcellent breakfastchristmas spiritgreat holidayhotel breakfaststayed here for nightsbuffet stylelapland safarissalmonwelcome meeting
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1 - 5 of 332 reviews
Reviewed yesterday via mobile

Have stayed in this hotel several times before, and always thought is was quite ok. This time however, in very hot summerweather (31C), the AC was out of order and the room was untolerably warm. Receptionstaff is friendly, but could not assist or give any...More

Thank Gretaingrid
Reviewed 2 weeks ago via mobile

We had a family room, but we had to pay 40 euro extra, that is terrifying. 40 euro extra because they had to open the doors between the rooms. Dirty cups in the room. The bed was wonderful. Breakfast was good.More

Thank K098765
Response from HotelSantaClaus, duty manager at Santa's Hotel Santa ClausResponded 2 weeks ago

Hello, Thank you for your feedback! Our hotel has many different room types, and to guarantee certain rooms and extra services there can be additional fees. We apologise for the dirty cups in the room. We will discuss this matter with our housekeeping and do...More

Reviewed 12 June 2018

Stayed here for 2 nights. Really one of my favorite hotels on the tour. Large room. Super well designed. Had iron /board in room, ample closet/desk space, plenty of area for suitcases, reasonable height tub to step in, a towel warming rack that WORKED. Housekeeping...More

Review collected in partnership with ASUS 12 W8 IE Bookmark
Thank cheri b
Response from HotelSantaClaus, duty manager at Santa's Hotel Santa ClausResponded 13 June 2018

Hello, Thank you for your feedback! It is truly nice to hear that you liked our hotel, its design and the amenities in the room. Have a nice summer and welcome again! Kind regards, Helena

Reviewed 21 April 2018

Nice hotel, friendly staff, good breakfast, rooms are ok and the location is great. The only trouble that I had was the door to the parking hall. It did not work properly and I needed to ask help from the reception.

1  Thank Enna P
Response from Kirsi K, Myyntipäällikkö at Santa's Hotel Santa ClausResponded 23 April 2018

Thank you for the feedback. I am glad that you enjoyed your staying and sorry for the door to the parking hall. It is now fixed and ok. Welcome again!

Reviewed 27 March 2018 via mobile

Location excellent, right in town centre Hotel was very clean Room with Sauna was large, with a good view over the town Service very good, staff excellent Breakfast super busy, food good Bar was a nice cool, place to drink Bottom floor of hotel very...More

1  Thank Cam911
Response from Kirsi K, Myyntipäällikkö at Santa's Hotel Santa ClausResponded 3 April 2018

Thank you for the feedback and hope to get you back again!

View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$117 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$117 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (347)
Room & Suite (91)
Dining (23)
Pool & Beach (2)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
vharfin
6 January 2018|
AnswerShow all 5 answers
Response from ioanna_saiti | Reviewed this property |
Hi, there are plenty of restaurants around, I would recommend Amarillo.
1
Vote
Google Translation
JMS51
22 September 2017|
AnswerShow all 3 answers
Response from HotelSantaClaus | Property representative |
Hello, November is usually the month when autumn turns into winter and the weather gets colder (minus degrees) and it might even start snowing already. At least that is what we hope for! Of course these things are very... More
0
Votes
Google Translation
Lyndseydavid
3 August 2017|
AnswerShow all 3 answers
Response from Galina K | Reviewed this property |
I was there in last February. It was enough snow. It was "warm" weather -2C. It was cloudy and we did not see aurora.
0
Votes
Room Tips
"With a balcony"
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"Get confirmation directly from the hotel of the room and type."
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"Stay away from rooms near the elevators"
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"Don´t forget to check the offer sites like booking.com or hotels.com to get a great deal for the room."
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