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Hotel Haven

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Traveller (982)
360
Panoramas (17)
Room & Suite (717)
What is Travellers’ Choice?
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About

#10 of 67 hotels in Helsinki
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel Haven is an elegant and stylish boutique hotel by the South Harbour and the Market Square in Helsinki. Hotel Haven’s 137 comfortable and spacious hotel rooms, its versatile meeting facilities, the bar, the three high-class restaurants and a gym provide luxurious experiences for any and all tastes.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
VIP room facilities
Laptop safe
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Marina View
Harbour View
Languages Spoken
English, Finnish, Swedish

Location

Unioninkatu 17, Helsinki 00130 Finland
Name/address in local language
Hotel Haven
1,627Review11Q+A100Room tips

Reviews
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Traveller rating
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Siret K wrote a review 1 Apr
Tallinn, Estonia117 contributions112 helpful votes
Just amazing! Gorgeous rooms, comfortable beds, well equiped bathrooms, even had a little toy whale in my bathtub, so cute! Clean, beautiful and historic. Great food, great location and very-very friendly and helpful staff. Best hotel in Helsinki.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Great hotel, amazing breakfast, will certainly book again!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Haven Reception, Guest Services / Front Office at Hotel Haven
Responded 5 days ago
Thank you for your amazing feedback! We are so happy to hear that you enjoyed your stay with us. We warmly welcome you back anytime!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MikeBirdman wrote a review May 2023
Acton, Massachusetts1041 contributions467 helpful votes
Hotel's Favourite
Perfectly positioned near the water, senate square and downtown. Easy to walk to the places i wanted to visit in Helsinki. A medium sized boutique hotel. My room was well equipped with lots of outlets and good Wi-Fi. It was on a corner and somewhat dark. The bathroom was fine, did have to jiggle the toilet to stop it running and the shower in the bath was ok if not great. One day had the breakfast buffet in the elegant room at the back which was lovely. The cups in the room were very small so got a larger one from the breakfast room for coffee and tea in my room. The front desk staff were efficient.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Haven, Guest Services / Front Office at Hotel Haven
Responded 9 May 2023
Dear Mike, A warm thank you for the lovely review, and of course for having chosen us for your stay in Helsinki. We are thrilled to notice that your stay with us was pleasant. I have put a note to our maintenance to have a look at the toilet constantly running, I am sorry that this was not fixed prior to your stay. We do have some rooms that has a shower separate from the bath and rooms with a shower only. If you rather prefer a shower only and not a bathtub, please let us know for your next visit I am glad you managed to get some bigger coffee cups from our breakfast team. We truly hope that we would have the pleasure of welcoming you back here as our guest. Have a lovely spring time! Best regards, John Wasserfall Night Manager Hotel Haven
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Essi J wrote a review 1 Apr
Helsinki, Finland4 contributions
The rooms are beautiful. You can choose the inside temperature, big tv, chromecast, ironing board and iron. No room service or restaurant open on Sundays, but you can order in from wolt or foodora. The minus comes from the breakfast: it’s from 8-11, they were out of porrige at 9.30 :( Also when we were leaving, they were out of lot of things at breakfast.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Really nice location, take a room with a view to sea
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Haven Reception, Guest Services / Front Office at Hotel Haven
Responded 5 days ago
Dear Essi, Thank you for taking your time to write us feedback, it is highly appreciated. We are sorry that you experienced us on our weakest day: we had severe deficiency on staff due to seasonal sicknesses which affected our ability to keep up with the breakfast service. We hope we can welcome you back so we can prove that we can do better! Kindest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hondaheine wrote a review Mar 2024
ptc, ga37 contributions9 helpful votes
Lovely stay at Hotel Haven, our first night was part of longer stay with tour. Comfortable beds, rooms and lovely breakfast. Location was perfect for all the harbor sights. Staff was exceptional. Beautiful Hotel
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Review collected in partnership with NordicChoiceHotels.com
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Haven Reception, Guest Services / Front Office at Hotel Haven
Responded 2 weeks ago
Dear hondaheine, Thank you for your beautiful words! We are so happy to hear your stay with us went well. We hope to welcome you back anytime. Wishing you a lovely Easter! Best regards, Veera Tittonen l Duty Manager l Hotel Haven
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marikoo wrote a review Mar 2024
Finland1 contribution
Amazing hotel with great service. Perfect location near all best places and restaurants. Beautiful and big yet cozy rooms with luxurious amenities and so comfortable bed. Breakfast with a sea view was excellent too. Really a staycation that relaxes both - mind and body. Highly recommended.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Haven Reception, Guest Services / Front Office at Hotel Haven
Responded 2 weeks ago
Dear DayTrip60941733738, Thank you for your feedback and warm comments. This is exactly what we strive for - to have a safe haven for people to relax in. We hope to see you again soon! Meanwhile, if you have anything we can assist you with, do not hesitate to be in touch. Wishing you a lovely Easter! Best regards, Veera Tittonen Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jamie B wrote a review Feb 2024
Hawley, Pennsylvania354 contributions90 helpful votes
We stayed here as part of a tour. Excellent location and the staff are very helpful. You can go out the back of the hotel and you are right at the market! The logistics of arrival with the heavy suitcases can be a bit tricky but the staff was right there to help. Thank you! I would like to suggest they look into a similar bathroom set up as their sister hotel instead of the tub to get in and out of. Also better scented bath products, but thank you for having them! Breakfast is good. We enjoyed our stay here.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Haven Reception, Guest Services / Front Office at Hotel Haven
Responded 17 Feb 2024
Dear Jamie, Thank you very much for staying at Hotel Haven and for reviewing us here on Tripadvisor. We are delighted to see you have enjoyed your stay with us. Thank you also for the constructive feedback, we are always looking for ways to improve our products and services. We also offer rooms with walk-in showers in all room categories. These can be requested prior to arrival to ensure availability. We wish to welcome you back as our guest in the future. I would also like to wish you a lovely upcoming spring! Warm regards, Matleena Hautala Duty Manager Hotel Haven
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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William W wrote a review Jan 2024
Frome, United Kingdom72 contributions23 helpful votes
Perfectly located and perfectly presented.I loved my stay and would recommend this hotel to everyone.My room was immaculate, the service was great, the bed was comfy, everything was perfect. Thanks to all the staff for making my stay absolutely perfect.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Haven Reception, Guest Services / Front Office at Hotel Haven
Responded 29 Jan 2024
Dear William, Thank you for taking the time to review us also here on Tripadvisor. I am delighted to read that you truly enjoyed your stay with us. We are already looking forward to welcoming you back as our guest in Hotel Haven! Best regards, Matleena Hautala Receptionist info@hotelhaven.fi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vijay Kumar Singh wrote a review Jan 2024
Gurugram (Gurgaon), India16 contributions1 helpful vote
Hotel Haeven is just like that name Haeven , where everything is exceptionally Perfect , incredible experience during check in , very grateful To Ms. Matheena , what a Gentle, nice hotel staff she is , very kind and great dedication towards work and helping guest , she allows me check in super early without any extra fees , I was tired after flight and travel , I wasn’t she will allow me that much early I just asked her and I asked her few more help without any extra effort everything was done superb smooth Haeven staying experience at hotel Haeven … My Request to top management of Hotel and owner of Hotel Always keep your these kind of employees with you , Don’t let them go in future they are big assets of your hotels , few other Receiption staff was also superb and well behaved, Excellent, Superb , incredible, outstanding, fantastic, Haeven staying experience.. Thank you once Again Ms. Matheena.. Regards Vijay Kumar Singh
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Date of stay: January 2024Trip type: Travelled solo
Room Tip: Everything was excellent and outstanding my time thanks to Ms. Matheena.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Haven Reception, Guest Services / Front Office at Hotel Haven
Responded 14 Jan 2024
Dear Vijay Kumar Singh, Thank you very much for choosing Hotel Haven for your stay in Helsinki and taking the time to write us such a lovely review here on Tripadvisor. Your words are truly heartwarming and I am so glad to see you enjoyed your stay with us. It was great to have you here as our guest and I am delighted to see that I was personally able to have such a positive impact on your stay. It is always special and of course motivating to receive such kind and fantastic feedback. I will gladly also share this with the rest of the team. I wish that we can welcome you back again some time in the future. Meanwhile, should you have any questions I am happy to help you. I would also like to wish you a lovely winter time! Best regards, Matleena Hautala Receptionist Hotel Haven
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ErinS wrote a review Jan 2024
Maplewood, New Jersey34 contributions38 helpful votes
My first stay at Hotel Haven was in Sept 2021 and in that TripAdvisor review, I said I thought I found my new favorite hotel in Helsinki. Now I'm on stay # 4 (or 5) and I still enjoy this hotel! The rooms are great, the breakfast is good (especially the Hotel Haven cake that is always present!). And you can't beat the location near Senate and Market Squares.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Haven Reception, Guest Services / Front Office at Hotel Haven
Responded 10 Jan 2024
Dear ErinS, Thank you so much for your frequent stays here with us, and especially for writing these lovely words here for us! I truly hope we get to welcome you back once again, and meanwhile I wish you a lovely winter time! Warm regards, Heidi Tarilo Front Office Manager Hotel Haven
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shanna H wrote a review Dec 2023
Dubai, United Arab Emirates20 contributions1 helpful vote
Hotel Haven is a centrally located hotel in Helsinki. It has a nice bar and wonderful dining options. The staff was very helpful, especially on helping us get the tram back to the ferry terminal to go to Tallinn.
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Review collected in partnership with NordicChoiceHotels.com
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heidi Tarilo, Other at Hotel Haven
Responded 2 Jan 2024
Dear Shanna, Thank you very much for staying with us and for rating us here. We are delighted to see you have been happy with your stay and the staff has been so helpful, that warms my heart truly. Hopefully we get to welcome you back soon! Wishing you a lovely winter time, Heidi Tarilo Front Office Manager Hotel Haven
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£137 - £179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
haven hotel helsinki
LOCATION
FinlandUusimaaHelsinki
NUMBER OF ROOMS
137
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL HAVEN - Updated 2024

Frequently Asked Questions about Hotel Haven
Which popular attractions are close to Hotel Haven?
Nearby attractions include The National Library of Finland (0.3 miles), Old Market Hall (0.04 miles), and The Esplanadi Park (0.3 miles).
What are some of the property amenities at Hotel Haven?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Haven?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Haven?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Haven?
Yes, paid private parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Haven?
Conveniently located restaurants include Rioni Helsinki, Spis, and Finlandia Caviar.
Are there opportunities to exercise at Hotel Haven?
Yes, guests have access to a fitness centre during their stay.
Is Hotel Haven located near the city centre?
Yes, it is 0.4 miles away from the centre of Helsinki.
Are any cleaning services offered at Hotel Haven?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Haven?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Haven offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.