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Cumulus Hakaniemi

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307 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Tbilisi, Georgia
Reviewed 2 weeks ago via mobile

The hotel is very okay. But the existing part is that they have Finnish sauna! Breakfast was just amazing! There is a fast food restaurant under the hotel. The receptionist vas nice and they had a storage room.

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Helpful?
Thank NickolasJoelLado
Cumulus-Hakaniemi, receptionist at Cumulus Hakaniemi, responded to this review

Hi! Thank you for visiting us and giving us feedback. I'm pleased to hear you enjoyed our sauna and breakfast. Welcome again soon! Best regards, Sari reception

Helsinki, Finland
Reviewed 25 October 2016

I wouldn't say this is a cheap hotel as the stantard room is roughly 150€/night but of course the hotels in Helsinki are quite expensive and atleast Cumulus Hakaniemi is located very well for a tourist. Stayed here one night and here are my pro's and cons: +Location, there are Metro-station under/next-to the hotel and also buses and Trams leaves...

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Helpful?
Thank Ilmo M
Cumulus-Hakaniemi, receptionist at Cumulus Hakaniemi, responded to this review

Hi Ilmo M! Thank you for writing us a very detailed review. I'm sure it will help other customers as well. I'm sorry the room was a bit dirty, I will report this to housekeeping. Hope to see you again! Best regards, Sari reception

Moscow, Russia
Reviewed 1 October 2016 via mobile

Really don't know about the hotel but McDonald's downstairs is terrible. Really dirty, smell like shed, and coffee is terrible..( Newer come to eat this place. There is great cafe Good Life Coffee not far from here.

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Helpful?
Thank Pavel V
Cumulus-Hakaniemi, Front Desk at Cumulus Hakaniemi, responded to this review

Dear Pavel, Thank you for sharing your experience. Hope to see you again - welcome! Sincerely, Henriikka/Front Desk

Leeds, United Kingdom
Reviewed 21 September 2016

The hotel was in an excellent location, with links to trams and the metro right outside. Our first night was a little noisy due to some work going on right outside, but it didn't go on too late in to the night, and wasn't an issue for the rest of the time there. The room was comfortable and the bathroom...

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Helpful?
Thank Dan H
Cumulus-Hakaniemi, Front Desk at Cumulus Hakaniemi, responded to this review

Dear Dan, Thank you for your visit in our hotel and yur valuable feedback. We are happy to hear you enjoyed your stay with us. Welcome again! Best Regards,Mira/Reception

Lancaster, United Kingdom
Reviewed 18 September 2016

Very disappointed no tea coffee in room could have upgraded but at cost of £25 pppn.Housekeeping left lot to be desired 2 days towels not left, 2 days bins not emptied and room not cleaned properly . Dirty glasses left and not cleaned. Complained and got voucher for free cup of tea or coffee Breakfast very strange, plenty of choice...

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Helpful?
Thank sheels62
Cumulus-Hakaniemi, Front Office Manager at Cumulus Hakaniemi, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Reviewed 13 September 2016

Get a superior room. Really spacious. Bathroom was great with heated floors, no less! The pillows were amazing, I wanted to take one home. Nice walk to the shops. Staff were friendly and helpful. 40 Euros to the airport which I didnt think was that bad as we had a lot of luggage.

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Helpful?
Thank Kym P
Cumulus-Hakaniemi, Front Office Manager at Cumulus Hakaniemi, responded to this review

Dear Kym P, thank you for your kind feedback. Great to hear that you liked our superior room and the pillows. Hope to see you as our guest soon again! Best regards, Emma/ Front Office Manager

Melbourne, Australia
Reviewed 11 September 2016 via mobile

For a very expensive 4 star hotel, guests have to pay extra for everything that one usually expects such as a fridge, bathroom amenities. Rooms are tiny and cramp. My friend has medicines that have to be kept cold and had to pay $25 to get a fridge. There is no porter service, so this hotel is not for older...

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Helpful?
Thank Trang46
Cumulus-Hakaniemi, Front Office Manager at Cumulus Hakaniemi, responded to this review

Dear Trang46, thank you for your feedback. Sorry to hear that our amenities did not please you. Our superior rooms are bigger and better equipped, we suggest you try one next time. Unfortunately we do not have porter service in our hotel. Welcome again! Best regards, Emma/ Front Office Manager

Riga, Latvia
Reviewed 5 September 2016

It's a perfect place when you plan to explore a Helsinki city with your family. It's close to the Senat square and Cathedral, Helsinki university, Kauppatori (Marketplace) and a harbor with ferries. Hotel is clean with wide choice and tasty breakfast. For the advanced travelers with cars I can advice to par a car for free on the market square...

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Helpful?
Thank Jameson2912
Cumulus-Hakaniemi, Front Office Manager at Cumulus Hakaniemi, responded to this review

Dear Jameson2912, thank you for your nice feed back. I am happy to hear that you like our hotel, we hope to see you as our guest soon again! Best regards, Emma/ Front Office Manager

Skien, Norway
Reviewed 4 September 2016

This is my second time staying at this hotel. The rooms are clean and of decent size with good beds and very fluffy pillows. The breakfast buffet is not huge, but offers more than enough of yummylicious treats, including some local cuisine. The staff is friendly and serviceminded and makes you feel at home from the moment you get inside...

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Helpful?
Thank llsandell
Cumulus-Hakaniemi, Front Office Manager at Cumulus Hakaniemi, responded to this review

Dear llsandell, thank you for taking time to write this valuable feed back. I am sorry to hear that air condition noice was disturbing you. Great to hear that you like our location, staff and breakfast. In our superior rooms we have minibar and water kettle, I suggest you try one next time. I am happy to hear that you...

Turku, Finland
Reviewed 3 September 2016

A well located hotel on walking distance from the heart of the city. Expect no extras in your room. There is no trouser press nor iron and no minibar. The shelves are dusty but the beds are clean. The breakfast buffet is OK but also pretty basic.

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Helpful?
Thank Henrik W
Cumulus-Hakaniemi, Front Office Manager at Cumulus Hakaniemi, responded to this review

Dear Henrik, thank you for your feed back. Good to hear that you liked the location of our hotel. In our superior rooms we have both iron and minibar, we suggest you try one next time. Hope to see you soon again! Best regards, Emma/ Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Cumulus Hakaniemi

Address: Siltasaarenkatu 14, Helsinki 00530, Finland
Region: Finland > Uusimaa > Helsinki
Price Range: £75 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cumulus Hakaniemi 3.5*
Number of rooms: 152
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Also Known As:
Cumulus Hakaniemi Hotel Helsinki
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Questions & Answers

Here's what travellers have asked, with answers from Cumulus Hakaniemi staff and other travellers.
4 questions
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1 month ago

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Questions? Get answers from Cumulus Hakaniemi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room higher up to minimise street noise”
 of 5 bubbles DanH632, 21 Sep 2016 | Read review
“Rooms from the yard side are really quiet, but the view is terrible.”
 of 5 bubbles Jameson2912, 5 Sep 2016 | Read review
“Room overlooking the busy square are a somewhat noisy, just consider asking for a rear-facing room if you are very sensitive.”
 of 5 bubbles dilbert1970, 3 Sep 2016 | Read review
“One facing the back of the hotel.”
 of 5 bubbles charlotte990, 2 Sep 2016 | Read review
“Rooms are all standard but you can add amenities by paying 25 Euro.”
 of 5 bubbles dmhLondon, 9 Jul 2016 | Read review
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