Citybox Helsinki
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Citybox Helsinki

Room & Suite (8)
Business Centre & Event Rooms (1)

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About

4.0
#61 of 69 hotels in Helsinki
4.5 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Citybox Helsinki, an affordable design hotel just a couple of minutes from the city center by the metro, offers self-service check-in, Scandinavian-designed rooms, heavenly beds, and completely free (and fast!) WiFi.
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Property amenities
Free High Speed Internet (WiFi)
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Shared kitchen
Shared lounge / TV area
Express check-in / check-out
Self-serve laundry
Ironing service
Room features
Air conditioning
Desk
Clothes rack
Walk-in shower
Bath / shower
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Budget
City View
Languages Spoken
English, Finnish

Location

Siltasaarenkatu 13, Helsinki 00530 Finland
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
Helsinki-Vantaa Airport
Hakaniemi
4 minHelsinki Metro
Sörnäinen
12 minHelsinki Metro
5Reviews0Q+A2Room tips

Reviews
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Detailed Reviews
Steven M wrote a review Jun 2024
5.0 of 5 bubbles
Excellent hotel in a great location. Great laundrette and cooking facilities. The staff where excellent!! Very clean hotel. Rooms slightly basic but other wise would definately stay here again! Travelled solo from Glasgow/Scotland and so glad I booked here!
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Date of stay: June 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: The location was great with more reasonable bars restaurants close by.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amelia Lintu, General Manager at Citybox Helsinki
Responded 4 weeks ago
Dear Steven, Thank you for the great review of our hotel and it was nice to meet you! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amelia Hotel Manager
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These reviews are machine translated from their original language. Show machine translations?
Beau F wrote a review Jun 2024
Helmond, The Netherlands
4.0 of 5 bubbles
Base for a concert in the Olympic stadium. A few km away from the city center, so for a city trip you are dependent on public transport, rental scooter, etc. Which is very well facilitated. Accommodation is brand new, with digital check-in and a shared kitchen with refrigerators, coffee/tea and oven. All very neat
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Google
Date of stay: June 2024Trip type: Travelled with friends
Room Tip: Redelijk ver van het hart van centrum
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lalla_Bi_85 wrote a review Jun 2024
Padua, Italy
4.0 of 5 bubbles
Citybox has been a fantastic catch, really unexpected!
The hotel is easy to reach, close to metro and tram stops, and located in the trendy Kallio neighborhood, but also at walking distance from pretty everywhere tourists might desire to go.
There's self-checking, but someone is presiding the office 24/7 - which might be handy.
There's no breakfast, but there's an area equipped with fridge, toaster, tableware, sink that you can use. In the lobby, you can also find table tennis and co-working areas.
The room was small, but sufficient. Clean. There's no daily room tidy-up.
The price is definitely the added value. Very good price-quality ratio, I would have never expected.
I would definitely stay at Citybox again, strongly recommended.
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Date of stay: June 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: buy your food and use the devoted area
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amelia Lintu, General Manager at Citybox Helsinki
Responded 3 weeks ago
Hi! Thank you for your review and stay at our hotel. I'm happy to hear your enjoyed your stay. Hopefully we can host you again at our hotels. Have a great day. Best regards, Amelia Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael wrote a review May 2024
1.0 of 5 bubbles
Would not recommend this Hotel. Paid online and was charged a second time on arrival. The same thing happened to my friend. No refund has been given. On the positive side the location is OK and it's self service. Again the downside is limited staff, you are on your own if any issues.
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Date of stay: May 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amelia Lintu, General Manager at Citybox Helsinki
Responded 29 May 2024
Dear Michael, I'm so sorry to hear this happened to you. I looked into your reservation and realized Expedia had charged you even though we only have payment on site option for our hotel! We can contact Expedia and ask them to refund you - could you send me an email to amelia@cityboxhotels.com so I can keep you updated on refund? Once again, I'm so sorry that this happened to you! Best regards, Amelia Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
eeva h wrote a review May 2024
5.0 of 5 bubbles
Stayed here for 3 nights in the beginning of April. The hotel is new and super clean. I especially liked the location which is in Hakaniemi. Easy to reach by metro and trams. There are shops and restaurants near by. Would stay here again when traveling to Helsinki.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amelia Lintu, General Manager at Citybox Helsinki
Responded 29 May 2024
Hi! Thank you for your stay with us a kind review. We hope to welcome you again in the future. Best regards, Amelia Hotel Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steven M wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"The location was great with more reasonable bars restaurants close by."
Read full review
Lalla_Bi_85 wrote a tip Jun 2024
Padua, Italy92 contributions92 helpful votes
4.0 of 5 bubbles
"buy your food and use the devoted area"
Read full review
Not the right property for you?
There are more places to choose from in the Helsinki area.
PRICE RANGE
£63 - £82 (Based on Average Rates for a Standard Room)
LOCATION
FinlandUusimaaHelsinki
NUMBER OF ROOMS
178
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CITYBOX HELSINKI - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Citybox Helsinki
Which popular attractions are close to Citybox Helsinki?
Nearby attractions include Hakaniemi Market (0.1 miles), Hakaniemi Market Hall (0.1 miles), and Kallion Kirkko (0.2 miles).
What are some of the property amenities at Citybox Helsinki?
Some of the more popular amenities offered include free wifi, meeting rooms, and reduced mobility rooms.
Which room amenities are available at Citybox Helsinki?
Top room amenities include air conditioning, a desk, and a walk-in shower.
What are some restaurants close to Citybox Helsinki?
Conveniently located restaurants include Soppakeittiö, Juttutupa, and Italo Medter.
Are pets allowed at Citybox Helsinki?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Citybox Helsinki?
The staff speaks multiple languages, including English and Finnish.
Are there any historical sites close to Citybox Helsinki?
Many travellers enjoy visiting Seurasaaren Ulkomuseo (2.3 miles), Sea Fortress Suomenlinna (2.6 miles), and Mannerheim Museum (1.6 miles).
Does Citybox Helsinki have any great views?
Yes, guests often enjoy the city view available here.
Is Citybox Helsinki accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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