The staff was very friendly. The property very big. There’s different buildings to stay in. We had an oceanfront room with a beautifull view. The bathroom was very spacious and very nice. The room itself could use some updates. Maybe a new bed. Breakfast was very good.
If you’re looking for a quiet place to reload your batteries this is the place to be. Great service, incredibly friendly people, nothing you ask for is too much, great gourmet restaurant. The room is very spacious, bathroom superclean, beautifull terras overlooking the ocean. In short, one off the best hotel experiences ever in this price range.
I went scuba diving with a shop at the marina. I took off my 4 karat wedding ring and put it in my makeup bag. We were supposed to be back before check out; however, the dive ran longer than expected. My husband packed my things to vacate the room, but forgot my makeup bag in the bathroom. I called the hotel as soon as I realized. Im really disappointed in the quality of service- the hotel treated the situation as if I had left some lipstick. They initially said they wouldn't be able to do anything until morning. A few hours later they called back and said they decided to go ahead and look that night. The ring is an heirloom and my son was going to propose to his girlfriend with it, but the hotel claims the makeup bag wasn't found. Really disappointed in how this was handled. Wish I would have read the reviews as apparently I'm not the first person to have something missing from their room.…
The views from every part of the hotel were amazing. The pool bar was great! With a good menu and they were serving till late. The views from the pool were amazing. The hotel has 4 different places were you can eat (lunch/dinner) which makes it nice so you can change. The distance to Funchal is 30 minutes by car. There is a sand beach in Machico with a nice restaurant. The supermarket located in the harbour in the hotel is very nice, it has plenty of things and the woman there is very friendly. We did the whale watching excursion. We did not see whales but we saw plenty of daulphins, it was amazing! There are a lot of places to go hiking, just next to the hotel there is a nice walk to do with great views. If you visit Madeira you should really visit the caves in Sao Vicente. The wifi connection is great! You have it great everywhere in the hotel.…
The location is OK. I accomplished a walk where I wanted... The resort is failing. My newly purchased perfume from airport went missing from room when I got back at 8pm from hiking all day. There was a lot of noise at late hours from cars and people... Perhaps staff leaving work. The hotel has a lot of vacancies but they place the guests next to each other. You can hear romantic couple happenings on arrival, next to your room. It is cold, quiet, grand entrance is a nice visual show... But the room does not match. The bed feels like hard cardboard. My patio door would not shut Stains on floor and furniture
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing