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Excelsior Grand Hotel

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1 room 2 adults 0 children
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Excelsior Grand Hotel
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3,629 Reviews from our TripAdvisor Community

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Showing 2,610: English reviews
Reviewed 3 September 2013

Great location- very close to the city centre yet a very quiet location, great service- used their taxi and he was friendly and guided us since we were new, good food- ate a few times at the Admiral restaurant and Spice Island, both were exceptional. Loved their seabass in crusted sea salt...yummy! The hotel has friendly staff and even the...

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Helpful?
Thank Lilly B
Stockholm, Sweden
Reviewed 2 September 2013

When we arrived our room was not ready so we did all formalities and and then came back at check in time. After one hour the bellboy took our discussion with the reception and pushed them to get us our room, over 1,5 hours late.It was clear that the room was cleaned in a hurry. It was still dirty. Overall...

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1Thank Tiger751023
BRIANBARTOLO, Head of Marketing at Excelsior Grand Hotel, responded to this review

Dear Tiger751023 Whilst thanking you for your feedback, I appreciate if you could send me more details to my email address - brian.bartolo@excelsior.com.mt. Such detailed information is extremely important as it will help us investigate the matter and take corrective action where necessary. From your review it is very evident that we did not meet your expectations and this merits...

Fleet, United Kingdom
Reviewed 1 September 2013

We stayed here for 2 nights half board. The location of the hotel was perfect for being able to explore Valletta without being in the middle of what is a busy place. We were able to walk into the centre of town in about 15 mins. The hotel is on the harbour, and has a delightful pool area with a...

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2Thank Craig_from_Hampshire
Voorschoten, The Netherlands
Reviewed 31 August 2013

Hotel has all the infrastructure features and staff to be 5*, but the bedroom carpet was stained and shabby, the hotel exterior facings need refurbishing, and the service was eccentric. Items for improvement: - unnecessary queueing for seating for breakfast. Sometimes a few minutes wait. Also the floor used for breakfast was randomly changed several times per week, which led...

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3Thank Leiden_food_lover
London, United Kingdom
Reviewed 31 August 2013

Stayed here on first trip to Malta, the hotel was amazing such a great location and staff were really helpful, i would recommend this hotel highly. The facilities of the hotel is great from the pool to the restaurants,

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2Thank Carley S
Bovey Tracey, United Kingdom
Reviewed 31 August 2013

This was a fantastic hotel to stay in, although there were a couple of small negatives the positives far outweigh them. Firstly we feel that it is far worthwhile upgrading for a deluxe room with harbor/part sea view than having standard room or rooms with city views. Here you will only be able to see large walls or looking onto...

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Thank AdamS31
London, United Kingdom
Reviewed 31 August 2013

Stayed at the 5* grand excelsior hotel in Valletta Malta. Firstly the staff were first class, friendly, polite would do anything for you and vy welcoming in my opinion the staff are the 5*. Now for the hotel. Well very disappointing for the star grade. Our package included private transfers to and from the airport a 20 - 30 min...

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1Thank Debora W
Allowenshay
Reviewed 30 August 2013

A large hotel built on the side of the island with good views from a spacious comfortable room. Friendly helpful staff and the standard of food was good. Breakfast offered plenty of choice and on one evening the hot buffet offered a huge choice of local, Asian and Western foods and desserts for a reasonable price. The outside pool looked...

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Helpful?
Thank Phil_Creed
BRIANBARTOLO, Head of Marketing at Excelsior Grand Hotel, responded to this review

Dear Phil_Creed May we take this opportunity to thank you for sharing your experience at the Grand Hotel Excelsior with other Trip Advisor users. The location of the hotel is indeed unique as it is at the door step of Valletta, a UNESCO World Heritage site and nestled within 16th century fortifications. The old hospital, known in Malta as Il-Lazzaret,...

Antwerp, Belgium
Reviewed 29 August 2013 via mobile

Overall this hotel is good but does not deserve 5*. Positive aspects: very well located, with a lovely view on the see, friendly staff (except during breakfast), the room was large enough and clean ( a bit old though) Négative aspects:the room we had had a communicating doors. We heard everything from the room next door and did not sleep...

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Thank chaperon-rose
Munich, Germany
Reviewed 28 August 2013

Nice location, but far from main Malta attractions. Really expensive as it doesn't seem at all a 5 stars hotel: it looks really old inside, lots of problems with the bathrooms, water didnt flush in the toilet and in the shower and even if we requested to fix it they did not, during a full week of stay. Breakfast is...

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Helpful?
Thank Luigii

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior Grand Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to steer clear of the rooms over the entrance as coaches often leave their engines running even at 5am”
 of 5 bubbles homerobscura, 23 Mar 2017 | Read review
“There are no noisy areas but those at the back, towards the harbour , have the best view.”
 of 5 bubbles Ezzm, 23 Mar 2017 | Read review
“A view over the Harbour is well worth the extra cost”
 of 5 bubbles terryowe2, 22 Mar 2017 | Read review
“Sea view room great. Alternatively room overlooking pool. Some rooms have a limited outlook facing directly onto the Valletta ramparts”
 of 5 bubbles KFW, 17 Mar 2017 | Read review
“check website of the hotel to find cheap solution”
 of 5 bubbles AILMAN, 13 Mar 2017 | Read review
5 of 5