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Sofitel Luxembourg Europe

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Sofitel Luxembourg Europe
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863 Reviews from our TripAdvisor Community

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Showing 401: English reviews
Reviewed 5 days ago NEWvia mobile

Stayed here quite a few times and this hotel consistently hits 5 /5 for me. The staff are exceptionally professional and courteous. The food is great with a really good spread for breakfast. They try and do things a little differently. So many hotels serve just oranges and grapefruit for example. Here you get the oranges and grapefruit but also...

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Helpful?
Thank Nakachimi
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Nakachimi, First of all, we would like to thank very much for your loyalty at the Sofitel Luxembourg Europe and for your amazing comment after your recent stay. Receiving so positive feedback is a real pleasure. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of...

Paris, France
Reviewed 1 week ago

A charming receptionist welcomed us and accompanied us to our vast 37m² room, her description of the hotel facilities was clear and she reserved our table for dinner that evening in the traditional Le Stubli Restaurant. The restaurant staff was efficient and attentive. Our various dishes were extremely well presented and the portions more than generous. Breakfast was FASTUOUS and...

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Helpful?
Thank YRP49
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear YRP49, Thank you very much for your positive feedback. It is great to hear that you enjoyed your recent stay at our hotel. I will make sure that your kind words will be shared amongst all of our staff members. We look already forward to welcome you again. Sincerely, Marie-Hélène Onursal General Manager

Guatemala Department, Guatemala
Reviewed 2 weeks ago via mobile

My wife and I were here recently in a European vacation that took us to 8 cities in one month. This was the best hotel of the trip, great service, friendly staff, excellent location! We definitely enjoyed the setting of the hotel and the helpful attitude of the personnel.

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Helpful?
Thank edegenhart
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear edegenhart, Great to hear that you enjoy our hotel so much that you keep coming back. We really appreciate your kind words and it is a pleasure to share this with my team. I truly hope to welcome you again in 2017. Warm regards, Marie-Hélène Onursal General Manager

Munich, Germany
Reviewed 2 weeks ago

We have been to Luxembourg a few times due to business trips. The Sofitel is a nice hotel and the stuff is very friendly. The location is great and rooms are comfortable. The breakfast is outstanding!!!!!!!

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Helpful?
Thank SummerSunshine192
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Katie19021980, Great to hear that you enjoy our hotel so much that you keep coming back. We really appreciate your kind words and it is a pleasure to share this with my team. I truly hope to welcome you again in 2017. Warm regards, Marie-Hélène Onursal General Manager

A TripAdvisor Member
1 review
Reviewed 2 weeks ago

Beautiful hotel and very friendly staff. Only issue ordered one thing of the menu and they delivered something completely different. Difficult in accessing the parking garage, no signs so it was a guessing game on how to get in. We had a new clerk who had some difficulties in checking us out. Outside of accessing the garage I take these...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank A TripAdvisor Member
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for staying at the Sofitel Luxembourg Europe and for having taken the time to share your remarks with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Of course, we very much appreciate your comments regarding our hotel and our staff. I will share...

London, United Kingdom
Reviewed 3 weeks ago

We stayed here for a Christmas Market visit. We were very happy, and had a comfortable stay. We booked breakfast and even though it was expensive if you book it in advance you can get a slightly better deal. The view from breakfast was amazing. The room was nice, big bed, fair size (we only had a standard room, I...

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1Thank Londontraveler25
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Londontraveler25, We thank you for taking the time to share your recent experience in our establishment. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our...

Brussels, Belgium
Reviewed 3 weeks ago

Stayed for a business meeting/conference here - wanted a change from the other Sofitel in central Luxembourg. Difficult to find location on GPS and circumvented due to public works with little signage . Hotel is well laid out, well tiled and well lit and impressive . Rooms are very comfortable inspite of a colour preference in orange - comfortable beds,...

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Thank RamDubai
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear RamDubai, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe and we would like to thank you for taking the time to write this very complete review about our establishment. It is always a pleasure to receive feedback as we strive to provide a superior service experience for every customer. Be assured that your...

Reviewed 3 weeks ago via mobile

Our first visit to Luxembourg and what a wonderful hotel to stay in! Our room is very spacious and the bed so comfortable we would love to take it home. The hotel is just outside Luxembourg city, but only a short walk and the public transport system is very efficient also cheap. I recommend you stay here!

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Thank Bob T
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Bob T, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for...

Reviewed 3 weeks ago via mobile

All I have to say! Thank you for the formidable service and sense of duty! Adorable people that helped us to enjoy one of the most beautiful Xmas ever! We have been sad during our trip back home... we wanted to stay... We will be back soon! Thank you all!

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Thank Tomás V
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Tomas V, First of all, we would like to thank you so much for having chosen the Sofitel Luxembourg Europe for celebrate this Christmas ! Great to hear that you enjoy our hotel so much that you keep coming back. We really appreciate your kind words and it is a pleasure to share this with my team. I truly...

Brussels, Belgium
Reviewed 5 weeks ago

This is a fantastic hotel if you are preparing for a hearing or case in the European Court across the street. The hotel provides complete support to help in preparation. Quiet with full IT support and two nice restaurants to relax in. Plus the reception people are charming and always ready to make the stay just perfect. Its fast becoming...

Review collected in partnership with Accorhotels.com
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Thank robertmP1037LN
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear robertmP1037LN, Thank you very much for your extensive review about our hotel. It is a true joy to read your comment and hear about your satisfaction. I am convinced that each and every one of my team will be very pleased to hear that you had such a great time. Hopefully we will have the pleasure to welcome you...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sofitel Luxembourg Europe is the only 5-star hotel in the new economic and cultural district of the "Plateau de Kirchberg" in Luxembourg. It is in the midst of the European Institutions and the business district, less than 10 minutes from the city center and offers easy access to Findel Airport and the highway system. There is a wide variety of cultural and business venues close to the hotel. ... more   less 

Additional Information about Sofitel Luxembourg Europe

Address: 4 Rue du Fort Niedergruenewald | Quartier européen Nord, Plateau de Kirchberg, Luxembourg City 2226, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: £86 - £209 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luxembourg Europe 5*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR and Travelocity so you can book your Sofitel Luxembourg Europe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Luxembourg Hotel Luxembourg City
Accor Luxembourg City
Sofitel Luxembourg City
Luxembourg City Sofitel
Sofitel Luxembourg Europe Luxembourg City
Hotel Style:
#1 Family Hotel in Luxembourg City
#3 Luxury Hotel in Luxembourg City
#3 Romantic Hotel in Luxembourg City
#4 Business Hotel in Luxembourg City
#7 Green Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Luxembourg Europe staff and other travellers.
8 questions
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Bristol, Connecticut
Bristol, Connecticut

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Questions? Get answers from Sofitel Luxembourg Europe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view- you may get one! (we didn't)”
 of 5 bubbles Londontraveler25, 1 Jan 2017 | Read review
“all rooms seem good”
 of 5 bubbles PopeyeCalifornia, 15 Dec 2016 | Read review
“Go for the suite. Life is two days and one is already gone”
 of 5 bubbles Elzevires, 9 Oct 2016 | Read review
“all quiet it seems but a bit stuffy.”
 of 5 bubbles 107IanM107, 7 Jul 2016 | Read review
“Food is really good. So not many places nearby but this ticks all the food and bar boxes”
 of 5 bubbles 426jackiej, 26 May 2016 | Read review
5 of 5
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