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Novotel Luxembourg Centre

Traveller (268)
Room & Suite (90)
Dining (27)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The Novotel Luxembourg Centre is a 4 star hotel located in the UNESCO World Heritage listed historic centre of Luxembourg, 3 minutes from the train station serviced by the TGV East high-speed train. It features 150 modern and comfortable rooms, a bar and a restaurant, as well as 7 rooms for meetings and seminars. The hotel is equally suited to business trips and holidays with your partner or family. Take advantage of the fitness centre and the many nearby tourist attractions and activities.
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Property amenities
Restaurant
Room service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Electric vehicle charging station
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
Quiet
HOTEL CLASS

Location

Full view
98Great for walkers
Grade: 98 out of 100
67Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
1,236Reviews
309Photos
14Q+A
57Room tips
Traveller rating
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  • 152
  • 29
  • 16
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Popular mentions
We had a nice stay at Novotel. Nice, big rooms with adjustable AC. The breakfast was very nice with everything you needed including Belgian waffles, pancakes and also fresh made orange juice. Dinner in the restaurant was however not great
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+1
Ok location and airport bus close. The sports bar and restaurant is not bad. Good for football games. The hotel is not a five star set up although it’s funky in the lobby. Overall it’s functional and recommended.
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The hotel really isn't in Luxembourg Centre, but it is within walking distance. It is not the best of the Novotel brand by far but is acceptable. Possibly I would choose another nearby hotel on my next trip to Luxembourg.
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Review collected in partnership with Accorhotels.com
Response from AndrePecheur, General Manager at Novotel Luxembourg Centre
Responded 1 week ago
Dear Ian P, Thank you for choosing Novotel Luxembourg Centre for your recent stay in Luxembourg and for taking the time to share your experience. We hope will have the opportunity to welcome you again in the near future. Best regards, Andre Pêcheur General Manager Novotel Luxembourg Centre
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This is one of those reviews where I would really put it as 3.5 stars. I would certainly come here & use again. Staff are friendly but not as good as Aachen for example. Car parking is expensive but probably the going rate for Luxembourg. Novotel hotels seem to have gone for
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Response from AndrePecheur, General Manager at Novotel Luxembourg Centre
Responded 1 week ago
Dear T9833BTpaulh, Thank you very much for choosing the Novotel Luxembourg Centre for your stay in Luxembourg and taking the time to review our establishment. Thank you for sharing your sentiments and also for your suggestions of improvement. We are sorry that your global satisfaction has been tarnished by the parking rates in Luxembourg. The underground car park is a public spot and we provide to our clients a 6 € discount from the normal day-rate. The plastic cups in the superior rooms are a Novotel standard. However, we do have glasses available in our executive rooms if you wish. We appreciate your concerns and carefully take note of your remarks. We look forward to welcoming you again at Novotel Luxembourg Centre and wish you a nice day. Best regards, Andre Pêcheur General Manager Novotel Luxembourg Centre
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I'm a big fan of novotel, this one was only ok-average. Friendly helpful front desk staff, although seemed to be absent in breakfast room. A few of our group had plumbing issues in their rooms. Bed very very comfortable. Breakfast was ok.
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Response from AndrePecheur, Directeur général at Novotel Luxembourg Centre
Responded 2 weeks ago
Dear KatsUk, Thank you for your loyatly to the Novotel Brand and for having chosen the Novotel Luxembourg Centre during your recent stay in the Grand-Duchy. Your remarks are very important to us and we regret the inconveniences caused by the plumbing issues; please accept our sincerest apologies for the disagreements. We would like to inform that we are currently refurbishing our rooms in order to maintain a high level of comfort and guarantee the satisfaction of our guests. We really hope that you will give us the opportunity to welcoming you again in the future and show you the improvements that have been made. Sincerely
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Photo provided by managementNovotel Luxembourg Centre
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12345618
We had 2 beds in the room and it fit 2 adults and 4 kids. No sofa beds.
-1 votes
Hi thank you for your review. do you have details of the airport transfer you used? regards shamina
we caught a bus there are a few that go into the center and one of them i think its number 16 stops just outside the sister hotel softel which is literally just round the front from the novotel and the bus stops are right outside the airport with a ticket machine at the side 2 euros and it lasts for 2 hrs i think, if you miss the stop then get off at the train station and walk back up the street, it is signposted but like i said it is around the back of the other hotel and don't cross the main road into the old town as then you would of gone too far!
1 vote
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Is secure parking available?
Yes. Below hotel. It does not belong to hotel but hotel gets special rates. We parked there no problem. Expensive though. 26 if u pay at hotel. 36 if you pay at car park. We were there from 1500 to 1000 approx. paid 22 euros. Better than worrying about car though
1 vote
Is secure parking available?
I know that there is underground parking right in front of the hotel.
2 votes
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Hi , If travelling from the airport, which is the best bus?
Bus nr. 16, bis zum Place du Paris, dann nimm Bus 3, zwei Bushaltenstelle :)
0 votes
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123
"No idea, only used one room. and it was perfectly adequate."
"there are no great views through the windows. The street is very quiet, the roons have good accoustic isolation."
"Rooms on the back side are Quiet"
"Ask for a City-View Room"
"On weekends, spend the extra EUR 15 to get a business suite."
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12345612
PRICE RANGE
US$119 - US$295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel luxembourg centre hotel luxembourg citynovotel luxembourg city centreluxembourg city novotel
LOCATION
LuxembourgLuxembourg DistrictLuxembourg City
NUMBER OF ROOMS
150
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