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Merit Park Hotel & Casino

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Traveller (593)
Room & Suite (220)
Traveller (593)
Room & Suite (220)
Dining (113)
Overview
Kervansaray Mevkii Karaoglanoglu, Kyrenia Cyprus See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
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Reviews(210)
Traveller rating
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Neri2409
London, United Kingdom
2111
Reviewed 4 Oct 2018
I've visited this hotel with my friends to spend a day at Merit Park Hotel. Hotel location is only 10 mins from city centre by car. It is very close to local restaurants and supermarkets. Hotel serves in Ultra All Inclusive concept and also imported drinks are included within the board basis unlike other hotels. Open buffet serves fresh and tasty food. They have small farm and kids club where your kids can enjoy and have fun during the day. We have tried the A'la Carte Restaurant and the food is amazing. They serve everything fresh and clean. Their service makes you feel like you are very important person. Price is also affordable and includes unlimited alcoholic and non-alcoholic imported drinks.
1 Thank Neri2409
Response from Merit Park Hote... C, Konuk İlişkileri Müdürü at Merit Park Hotel & Casino
Responded 4 Oct 2018
Dear Valuable Guest, First of all we would like to thank your for choosing the Merit Park Hotel; we will be pleased to welcome you here in the near future. Thank you very much for your review, our guests’ opinions are very important for us. The positive and encouraging comments you have shared will help us improve our service quality. Please remember to let us know the dates you will be visiting us again. As our returning guests, we do not want to miss out on the oppurtunity of offering you certain privileges. Kind regards, Merit Park Hotel
Adventurer813221
10
Reviewed 4 Oct 2018
Spent a week at this hotel and loved every minute of it! All Inclusive where everything is actually included! Rooms were clean, food was great and the staff were very attentive. Will definitely be returning!
Thank Adventurer813221
Response from Merit Park Hote... C, Konuk İlişkileri Müdürü at Merit Park Hotel & Casino
Responded 4 Oct 2018
Dear Valuable Guest, First of all we would like to thank your for choosing the Merit Park Hotel; we will be pleased to welcome you here in the near future. Thank you very much for your review, our guests’ opinions are very important for us. The positive and encouraging comments you have shared will help us improve our service quality. Please remember to let us know the dates you will be visiting us again. As our returning guests, we do not want to miss out on the oppurtunity of offering you certain privileges. Kind regards, Merit Park Hotel
silverbug1313
London, United Kingdom
2417
Reviewed 11 Sep 2018
Positive points Engin bar tender smiles very good service. Comfy beds, clean white towels, bath robes that fit
Merritt Mermaids were great.
The Soup chef needs an award the best soup ever, never met him but would of liked to expressed my gratitude. In the room the complementary box of toiletries tatty broken.
Stains on the carpet, carpet not fitted correctly big gap.
Big stain on mattress.
Restaurant supervisors during the day service were miserable unhelpful never a greeting or a smile neither at guests or staff to busy on there mobile phones.
When entering dining room no one stood next to the hand sanitize advising to use or welcoming guests.
Food temperature needs to be higher in baimarie.
Having had two glasses of red wine spilt down me by a lovely waitress, no one assisted, the poor girl was so upset, supervisors never to been seen probably on mobiles.
Evening service starts at 7 finishes 930 at 8.55 they were clearing away and not replenishing food, you set the times so stick to them.
Evening service Supervisor lovely guy, met him many time always smiles a breath of fresh air.
The swimming pool is in need of a revamp tiles are missing and left in the pool very easy to cut your feet, a glass was found in the pool, the tiles were missing last year also so whats maintenance doing ?
Life Guard was very assertive at keeping children out of adults pool doing a good job. But he must of disappeared for lunch as the pool was left unattended more life guards required if I would of had children i would not of been happy it only takes a minute ..........
Pool Bar service was non existence even after tipping two waitresses.
Staff retraining is required. I would gladly do it i live local.
There has been a huge revamp of staff over the past year and not for the better there's no fun, no atmosphere, its gone.
This is no where near a 5 star hotel its such a shame.
1 Thank silverbug1313
Haim A
10
Reviewed 10 Sep 2018via mobile
We stayed at the merit park in kyrenia for 3 nights and 4 days,with our 8 year old child. From the start we were unimpressed they made us wait over an hour to get our room, which was a small room no bed for our child, and no working ac. We asked to be moved rooms and they left us waiting for 35 mins in the non airconditioned room. Then they finally moved our room and everything was fine until the evening when to our dismay that evening there was a wedding in the hotel with loud music till 12 in the night. This nonsense continued every night fpr three nights and last night was the worsed because the wedding was literally below the window to our room flashing strobe lights and screaming loud rock music. Absolutely horrendous. The hotel put all the single people on the other side of the building and all the families with young children on the side of the building where they hold these loud and late events. Totally ruined our vacation.
Thank Haim A
Response from OnAir752912, Ön Büro Müdürü at Merit Park Hotel & Casino
Responded 12 Sep 2018
Dear Valuable Guest, First of all we would like to thank your for choosing the Merit Park Hotel; Thank you very much for your review, our guests’ opinions are very important for us. With regards to your comments about the ongoing renovation at our hotel, we would like to specify that, we have passed information to all of the travel agencies and have advised them to make the necessary warnings to their customers and guests. As external contractors, the company in charge of the renovation can not give us a timetable of the work they are doing. Nevertheless, we would like to emphasize our great sorrow due to disruptions that you have experienced. As to the comments with regards to seaview rooms, our reception has informed you correctly; It is true that the hotel does not charge an extra fee for seaview rooms, and our guests are given their rooms randomly. We do reccomend you to speak with your travel agency about any extra charges they may have taken from you. The only price difference we have with regards to rooms are the differences between, standard, suite, deluxe and king-suite rooms. Once again we would like to thank you for taking the time to write your review on our hotel. The positive and encouraging, as well as the negative comments you have shared will help us improve our service quality. We would like to welcome you at the Merit Park Hotel in near future with hopes of a better experience. Please remember to let us know the dates you will be visiting us again. As our returning guests, we do not want to miss out on the oppurtunity of offering you certain privileges. Email adress: mp.guestrelations@merithotels.com Phone number: 0392 650 25 00 Kind regards, Merit Park Hotel
Saraalvan
Tehran, Iran
62
Reviewed 9 Sep 2018
great resort
I have been in merit hotel for 7 night.I am impressed with the whole experience at this hotel.
Diversity in food, drink and snack,polite staff, fast service,...
The only negative thing about the hotel was crowded.
recommend this hotel chain to everyone who travel to Cyprus.
Thank Saraalvan
Response from OnAir752912, Ön Büro Müdürü at Merit Park Hotel & Casino
Responded 10 Sep 2018
Dear Valuable Guest, First of all we would like to thank your for choosing the Merit Park Hotel; we will be pleased to welcome you here in the near future. Thank you very much for your review, our guests’ opinions are very important for us. The positive and encouraging comments you have shared will help us improve our service quality. Please remember to let us know the dates you will be visiting us again. As our returning guests, we do not want to miss out on the oppurtunity of offering you certain privileges. Kind regards, Merit Park Hotel
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About
Description
The newly renovated Merit Park Hotel provides a refreshing, Mediterranean style hotel experience within 6 km to tourist attractions, shopping, restaurants, bars and within 45 km to Ercan airport. More Merit Park Hotel features 296 rooms, 12 suites, 2 deluxe suites and 2 king suite rooms with numerous amenities (casino, spa, ball room, green park..) in a place by the sea. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair access
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
296
Price range
US$119 - US$397 (Based on Average Rates for a Standard Room)
Location
Cyprus > Kyrenia District > Kyrenia
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
296
Price range
US$119 - US$397 (Based on Average Rates for a Standard Room)
Location
Cyprus > Kyrenia District > Kyrenia
Photos
Traveller (593)
Room & Suite (220)
Dining (113)
Pool & Beach (91)
Amenities (64)
Business Centre & Event Rooms (8)
Family and Play Areas (3)
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Questions & Answers
Ask a question
nursecarol
27 September 2018|
AnswerShow all 3 answers
Response from Saraalvan | Reviewed this property |
my package was UALL. and all of them were included. Just 2 restaurants needed be booked but they were free too.
0
Votes
annabel w
4 September 2018|
Answer
Response from Girlsontour K | Reviewed this property |
The hotels are Casinos, There is usually something on at weekends but you will pay extra. The Merit Toyal is an adult only hotel. If you want entertainment? walk or get a taxi into Alsancak (local town) where there are a... More
1
Vote
Room Tips
"Request for seaview rooms"
Neri2409
4 Oct 2018
Read review
"Some of the rooms on the lower floor do not have a balcony."
rbd123
31 Jul 2018
Read review
"Those facing pool are nice"
mad22London
2 Jan 2018
Read review
"see view rooms"
onurcelik
26 Oct 2017
Read review
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