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Hotel Andorra Palace

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Traveller (52)
Room & Suite (76)
Dining (40)
Overview
  • Excellent22%
  • Very good42%
  • Average22%
  • Poor10%
  • Terrible4%
16 Feb 2018
“Job in center Andorra, excellent”
20 Sep 2017
“Average hotel ”
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (168)
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1 - 5 of 16 reviews
Reviewed 13 May 2018

The hotel is dated, facilities need renovation. The room was adequate for a budget price, but BEWARE of 'hidden' charges: 20 euros per night for parking on site (almost half the cost of the room), and breakfast not included. Location is excellent.More

Thank stephenstravels54
Response from Prestigi H, Guest Relations Manager at Hotel Andorra PalaceResponded 30 May 2018

Dear Stephen: Thank you for write a review about your stay ay yhe Hotel. We like knowing that the relation quality-price has seemed good to you, by the way we wanted to explain you that we offer services included and not included, for example, the...More

Reviewed 16 February 2018

Location 5 stars! Center in Andorra la Vella . As it is a complex of the Prestigi Hotels chain, for the same reservation you have access to the 4-star spa of the Mercure Hotels. Friendly staff. Booking its sincerly OK

Thank pubilla77
Response from Prestigi H, Guest Relations Manager at Hotel Andorra PalaceResponded 23 March 2018

Dear Pubilla: We aprecciate your kindly review and we are happy when our customers have really enjoyed the stay. Thank you for choossing us and we hope to see you soon. Best regards. Maxi Guaglianone

Reviewed 20 September 2017 via mobile

The hotel location is very good because it is only 5 min to the main shopping street . Room was ok but not so much comfortable bed but very nice view to the mountains . Parking is not free and very expensive 20 euro per...More

Thank Yasserradwan
Response from Prestigi H, Departamento comercial at Hotel Andorra PalaceResponded 25 September 2017

Dear Yasserradwan; First of all, I would like to thank you for posting a comment for our Andorra Palace and thank you for the time you spent here. We are glad to read that, in general, your stay with us was a good experience. We...More

Reviewed 25 August 2017 via mobile

I think it's safe to say this hotel needs a complete overhaul in terms of decor, I've not seen a brown tiled bathroom since the 80s! My "double" room included two single beds even though there was just me, it had a stale smell of...More

Thank Matt B
Response from Prestigi H, Departamento comercial at Hotel Andorra PalaceResponded 28 August 2017

Dear Matt B; Thank you for taking the time to tell us about your experience at the Andorra Palace. I'm sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception...More

Reviewed 13 April 2017 via mobile

On our way back from 1 week Costa Brava. No more parking in the hotel. Only 1 key for our family room. Swimming pool is so small. Sauna was out of order. Poor finishing of the room in general... We were disappointed. Better to go...More

Thank Alexander V
Response from Prestigi H, Departamento comercial at Hotel Andorra PalaceResponded 5 May 2017

Dear Alexander V; We apologies for discontent and met disappointment. Be assured that we will forward your precious opinion with the concerned departments, those who take measures adapted to assure the quality of service for which our clients wait and deserve.

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Wheelchair access
Children Activities (Kid / Family Friendly)
Room Service
Pets Allowed ( Dog / Pet Friendly )
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Indoor pool
Bar/Lounge
Hot Tub
Details
Price range
US$52 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Andorra la Vella
Room types
Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$52 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Andorra la Vella
Room types
Non-Smoking Rooms, Accessible rooms, Smoking rooms available
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Traveller (52)
Room & Suite (76)
Dining (40)
Amenities (111)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Higher floor to the front seemed ok with us"
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"Ask for a room not facing the main road"
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