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Hotel Spa Diana Parc

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Hotel Spa Diana Parc
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165 Reviews from our TripAdvisor Community

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Showing 22: English reviews
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Bath, United Kingdom
Reviewed 2 days ago NEW

We had a wonderful time staying at Diana Parc, which I would largely attribute to the very friendly and helpful staff. I booked directly with the hotel - thank you to Sandra for answering all my questions and organising the booking along with ski hire and passes. The team in the restaurant were superb. We felt very looked after at...

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Thank Hayley F
A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

Stayed in Princessa parc last year and had a good experience however buffet food was lacking a bit. This year went for the Diana Parc as it has waiter service. This proved to be a good decision as the food and service was excellent, very friendly staff in the restaurant and we were amazed at the quality of options at...

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Thank A TripAdvisor Member
Tarporley, United Kingdom
Reviewed 2 weeks ago

We stayed at the Diana Parc last week for our annual skiing trip. It was our third visit and we enjoyed it just as much as in previous years. From the moment we walked into reception we were welcomed by the staff and given a room upgrade. Our comfortable room had a large terrace overlooking the mountains and nearby gondola....

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Thank Hils W
Southampton, United Kingdom
Reviewed 3 weeks ago via mobile

Booked a ski trip for a week and stayed here at the Diana Parc hotel. The entrance is very nice and the staff were very welcoming and helpful on arrival. The room was nice and clean and well presented, the bathroom was also very nice with marble walls. The shower however was ok, but not great. The mini bar fridge...

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Thank NicktheNurse
Dublin, Ireland
Reviewed 5 weeks ago

Myself, my wife, as well as our 4 and 3 year old daughters stayed at a themed family room over Christmas. We have stayed in a lot of hotels in and around the slopes of Andorra. Overall a very enjoyable experience. To be fair this hotel is NOT at Sheraton or normal 5* standards but for Andorran standards it is...

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Thank davidphysiocare
Reviewed 2 April 2016 via mobile

First time family ski trip and hotel was first class. The reception staff are always very helpful and the waiters and other staff in the Louis XV restaurant were absolutely outstanding throughout our stay. Well positioned near to the telecabin which was handy with young beginners. Spa is fun for a few hours. Would certainly return. Thoroughly recommend.

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Thank Hensonpaul
princesaparc, Gerente at Hotel Spa Diana Parc, responded to this review

Dear Mr. Hensonpaul, First of all thank you very much for your kindly comments and your opinion. We are really happy and pleased because of your comments and opinion about your experience at Diana Parc 5* Hotel. Our greatest success is that our customers come back to our Hotel in their visits to Andorra, and we are happy for this!...

Herefordshire, United Kingdom
Reviewed 20 March 2016

We have been here before and really enjoyed ourselves so we booked again, the hotel is really good, we prefer the 5 star Diana Parc it seems nicer than the other part of the hotel but in reality all of it is good, David the restaurant manager is fantastic he goes above and beyond to make sure that you have...

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Thank Edward G
princesaparc, Gerente at Hotel Spa Diana Parc, responded to this review

Dear Mr. Edward G, First of all thank you very much for your kindly comments and your opinion. We are really happy and pleased because of your comments and opinion about your experience at Diana Parc 5* Hotel. Our greatest success is that our customers come back to our Hotel in their visits to Andorra, and we are happy for...

Sheffield, United Kingdom
Reviewed 7 March 2016 via mobile

We stayed here for our skiing trip which I had booked independently. We stayed in the 5* part of this residence. The room we were allocated was small and had smelt damp,probably as others have commented from the Spa. The matress appeared dipped on one side which was changed when we raised this. The wifi in the rooms is poor...

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Thank janereilly30
princesaparc, Gerente at Hotel Spa Diana Parc, responded to this review

Dear Ms. janereilly30, First of all thank you for your opinion. We sadly regret your experience wasn't as you expected. The Wellness Center has a scheduled from 10am to 9pm and there is a limit of 50 people each hour to guarantee the best service and the clients can get relax and enjoy the Spa facilities. We have a huge...

County Dublin, Ireland
Reviewed 6 March 2016

The room was nice but had no air conditioning. The food always came out cold or uncooked. the service was very bad. the pictures make the hotel look amazing, I was looking forward to going to a lovely, expensive and luxurious hotel, the price was not worth this bad standard. Even the spa was bad. I was told there was...

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Thank 641person100
princesaparc, Gerente at Hotel Spa Diana Parc, responded to this review

Dear Mr. 641person100, We sadly regret your comments about the services and facilities of the Hotel. We feel disappointed the Hotel didn't fulfill your expectations and is totally unacceptable for us that some food was cold or uncooked. We take note about your comments to won't happen again and to keep improving on our services quality. Yours Sincerely, Hotel Manager

Tarporley, United Kingdom
Reviewed 10 February 2016

We have just returned from a skiing holiday in Arinsal where we stayed in the Diana Parc. This was our second visit because we enjoyed it so much last year. The staff were attentive and knowledgeable. The restaurant is outstanding with wonderful staff and meals and all courses are waiter served at dinner. Breakfast is from a buffet table but...

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Thank Hils W
princesaparc, Gerente at Hotel Spa Diana Parc, responded to this review

Dear Mr. Hils W, First of all thank you very much for your kindly comments and your opinion. We are really happy and pleased because of your comments and opinion about your experience in Diana Parc 5* Hotel. Our greatest success is that our customers come back to our Hotel in their visits to Andorra, and we are happy for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Room Service
Official Description (provided by the hotel)
The 5 stars Hotel Diana Parc is part of the ludic Princesa Parc complex. It has been all refurbished in 2014 with all the comforts of a 5 stars hotel. We will welcome our clients in a separate front desk just behind the new restaurant with alive cooking along with the Wellness centre and the new cocktail bar. The 5 stars Hotel Diana Parc is located at an exceptional natural environment 150 meters far from the Arinsal gondola providing direct access to the ski slopes and also at 15 minutes from the capital Andorra la Vella. ... more   less 

Additional Information about Hotel Spa Diana Parc

Address: Ctra. General d'Arinsal, Arinsal AD400, Andorra
Region: Andorra > La Massana Parish > Arinsal
Price Range: £72 - £702 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Spa Diana Parc 5*
Number of rooms: 43
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Spa Diana Parc staff and other travellers.
9 questions
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Comber, United Kingdom
over a year ago

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Questions? Get answers from Hotel Spa Diana Parc staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the mountains and gondola.”
 of 5 bubbles hilsw2015, 2 Feb 2017 | Read review
“Ask for a room overlooking the town. We would rate the service as restaurant staff 5*, bar staff 4*, reception 3*”
 of 5 bubbles davidphysiocare, 18 Jan 2017 | Read review
“Breakfast is nice but dinner is horrible in the restaurant downstairs, cold and uncooked, and is unacceptable for the price being paid”
 of 5 bubbles 641person100, 6 Mar 2016 | Read review
“Ask for mountain views.”
 of 5 bubbles hilsw2015, 10 Feb 2016 | Read review
“We had a suite and it was great, good value”
 of 5 bubbles 528edwardg, 19 May 2015 | Read review
5 of 5