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Hotel Mu

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Hotel Mu
Hotel Mu
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133 Reviews from our TripAdvisor Community

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Showing 34: English reviews
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

A great deal through Secret Escapes & a holiday to remember, the Skiing was amazing, Andorra picturesque but the accommodation was below par within a few grey areas. The hotel rated 4* in my opinion was a 3* but it was nice. The spa was ok, if the lights were working, the floor wasn't flooded and the steam room was...

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Helpful?
Thank Jay R
Guildford, United Kingdom
Reviewed 5 days ago NEW

We booked a package with Secret Escapes and Hotel Mu was the accommodation for this package. The hotel itself is pleasant enough and although our room was small, we had everything we could need in that space as well as a token balcony. The shower in the room was great. A few other pointers in quick-fire just to cover them...

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Thank hatch82
Reviewed 1 week ago

We booked the trip through holiday pirates so had a great deal. The hotel was clean and comfortable with a great cow theme! The food was very good and the spa also surprisingly nice! Although the hotel was a 20 minute drive from the slopes, this was not a problem as there was a free bus every morning and evening...

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Thank Lucy F
Marta P, Guest Relations Manager at Hotel Mu, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Reviewed 1 week ago via mobile

My friend of 30 plus years and I left our respective husbands behind and stayed at Hotel Mu for our first ski holiday in about 10 years. We had an amazing time. The Secret Escapes arrangements worked perfectly. The initial transfer was a slight worry as the bus stop was not immediately obvious - but we just needed to walk...

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Thank Juliet S
Marta P, Director de Relaciones con Clientes at Hotel Mu, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Cheddar, United Kingdom
Reviewed 2 weeks ago

This is going to be long and comprehensive to do the hotel justice but give a clear picture: Firstly, we were unlucky with timing. We took a great value Secret Escapes break but there were about 30 schoolkids in the hotel at the same time and so that will come out in the review comments. It meant there was quite...

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1Thank jrapeter
Marta P, Director de Relaciones con Clientes at Hotel Mu, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Reviewed 3 weeks ago via mobile

Thought I'd leave a review as u couldn't glean too much information before we came. The hotel is lovely- warm, clean and cosy. The staff are brilliant, they can't do enough to help and their English is really good as sadly I'm really bad at languages! The food's nice, plenty of choice at breakfast and dinner, my only remark is...

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1Thank Jessica B
Marta P, Guest Relations Manager at Hotel Mu, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. We value your comments and welcome the opportunity to serve you again. Sincerely,

Southampton, United Kingdom
Reviewed 4 weeks ago via mobile

This is a gem of a hotel, tucked away in the deep valley that leads up to the Arcalis ski slopes. Most significantly, the staff, food, and cleanliness are excellent. The staff, as with all Andorrans we've spoken to, are very friendly and helpful. The food, on our half board package, was all buffet style, but both breakfast and dinner...

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2Thank Blackers800
Marta P, Guest Relations Manager at Hotel Mu, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Falmouth, United Kingdom
Reviewed 1 January 2017

My partner and I had our first experience with the Hotel Mu on our ski trip in late December 2016. We were greeted by friendly staff stationed at the front desk, our first impressions of the holiday were good, the place looked clean and well presented with some funky cow print! We were then given our room key after a...

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1Thank tillyheathwood
Marta P, Guest Relations Manager at Hotel Mu, responded to this review

Dear Guest, Thank you so much for your review of Mu Hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Reviewed 9 October 2016

As is common on here got a secret escape deal. The quirky cow theme is a hoot, don't be put off though it's a proper little hotel. The room was a good size well appointed. The buffet was excellent always plenty of variety and good quality. Im not a fussy eater anyway but it was really better than expected. The...

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5Thank mclangus
Reviewed 21 March 2016 via mobile

Like many of the reviewers here, I was at this hotel as part of a package deal with secret escapes. My mate and I were here for a cheap boarding holiday-so weren't too bothered about the hotel. However we have been massively impressed with MU. The room is simple, clean and comfortable but the food and service is way above...

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5Thank Ian H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
Official Description (provided by the hotel)
Mu Hotel surprises for its fresh and funny decoration of all areas, with allegorical references of the cow’s world in an original humor. On the outside there is an original Nordic bath where you can enjoy unforgettable moments of relaxation and disconnection under the starlight.It’s situated in an idyllic environment, next to the Romanic church of La Cortinada and La Mola de Cal Pal, and very near from the Nature Centre of La Cortinada and its Pitch and Putt. Otherwise its location coincides with the starting point of the Iron Route and of lot of excursions in the Andorran Pyrenees most preserved.The hotel will search to surprise all the clients with a homely and very different decoration. ... more   less 

Additional Information about Hotel Mu

Address: Av. de la Cortinada, s/n, La Cortinada AD300, Andorra
Region: Andorra > Ordino Parish > La Cortinada
Price Range: £61 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mu 4*
Number of rooms: 50
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Also Known As:
Hotel Mu Andorra/La Cortinada
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mu staff and other travellers.
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Questions? Get answers from Hotel Mu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the end of a corridor...the walls/doors offer no sound dampening”
 of 5 bubbles hatch82, 16 Feb 2017 | Read review
“Ours was on the top floor so probably the quietest.”
 of 5 bubbles Stuckforwurdz, 2 Jan 2016 | Read review
“Rooms on the 4th floor are nice.”
 of 5 bubbles 60KD, 27 Jan 2015 | Read review
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