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Hotel Park Piolets

Traveller (219)
360
Panoramas (67)
Room & Suite (368)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Park Piolets MountainHotel & Spa is a four-star mountain hotel located at 1800 meters altitude surrounded by the incomparable natural setting of Soldeu, Andorra. Located 300 meters from the Grandvalira gondolas and 600 meters from the “Vall d'Incles” valley, where you can enjoy all types of winter and summer activities. The hotel has 150 rooms with spectacular mountain views, free Wi-Fi, Wellness Mountain Spa, Lounge bar with terrace, two restaurant (1817 Restaurant and Kao Soldeu Chinese signature cuisine Restaurant), Kids Club, exterior and interior parking with electric vehicle charging stations and cycling room. An oasis of wellness with all of the amenities you'll need for an unforgettable experience. All rooms as well as Kids Club, lobby, lounge, ski rooms and restaurants have recently been remodeled. Possibility to have two connecting rooms with their private entrance door. An ideal option for parents with children or group of friends.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Free parking
Spa
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Sauna
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Mountain View
HOTEL CLASS

Location

Full view
83Good for walkers
Grade: 83 out of 100
17Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
629Reviews
894Photos
22Q+A
15Room tips
Traveller rating
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Popular mentions
Great group holiday and hotel. Buffet and rooms were of a good quality which the whole group enjoyed. Kids loved the pool and kids club. Some minor areas of improvement needed in the spa especially considering you have to pay extra. Overall I would recommend to anyone.
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Review collected in partnership with this hotel
We have just returned from a week skiing where we stayed at the hotel. The rooms are great, all have a lovely view, the bathrooms clean, reasonably spacious and the showers super hot and powerful. We were half board and this was a buffet style. We loved breakfast but have to
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3rd Year Sking in Soldeu and staying in this Hotel and was not disappointed. Arrived with 3 friends and stayed 7 nites. Rooms where clean 1 was a twin room and other was a double which was not perfect as we where 4 x gents. We wanted 2 rooms togather and to have this we had to
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Sebastian the chef was incredible in catering for the needs of vegan guests within our party, he made a special effort to guide them through the buffet and make specific dishes in order for them to enjoy their meals.
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Review collected in partnership with this hotel
Response from Clients_PioletsPark, Director de Relaciones Públicas at Hotel Park Piolets
Responded 1 week ago
Dear Happiness58659628619, First we wish to thank you for choosing Park Piolets for your recent stay in Soldeu, but also for sharing your appreciation of Sebastian’s talent and kindness. I will pass him your comments and regards. Customer satisfaction is our main motivation and he will be happy to hear that the vegan members of your party enjoyed their dinners with us. As you will have noticed, in Park Piolets, we take gastronomy very seriously! We hope to have the pleasure to see you again soon for more great mountain moments, Kind regards, Park Piolets MountainHotel & Spa – Hospitality Team
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It was the second time we spent a week on the hotel, for winter holidays, with a group of friends, but the first after the renovation of the rooms and common areas. The wood, both in walls and pavements, give rooms a warm environment, and the bathroom is modern, totally
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Response from Clients_PioletsPark, Director de Relaciones con Clientes at Hotel Park Piolets
Responded 2 days ago
Dear bscarvalho, Thank you for visiting us again this year. It has been a pleasure to host you, your family and your friends. We thank you for letting us know that you had a wonderful stay in Park Piolets MountainHotel & Spa and particularly enjoyed the result of our recent renovation and our amazing views. The difference between our triple and quadruple rooms is a small increase in space and an extra truckle bed. For families of four and more members, a very popular option amongst our guests are the double communicating rooms. It is a very popular since it guarantees maximum intimacy, comfort and proximity. Another great option is our Mountain Suites which provide you not only with extra space with a size of 46m2, but also a series of advantages such as free spa and VIP ski room access, Nespresso coffee machine, kettle, minibar, and a few more surprises. Maybe one of these would be a convenient option for you and your friends during your next stay? We are also happy to hear that we did not let you down with the quality and diversity of our buffets, both at breakfast and dinner and in particular our desserts. We thank you for sharing your ideas for the breakfast buffet. Our guests’ recommendations are what allow us to improve on a daily basis. We will study your suggestions for more cereal options and fresh juice and make these changes, if possible. Thank you for letting us know that you appreciated the increase in frequency of the transfer service. As you say it’s not a long walk to the gondolas, but we like to know that our guests can do it comfortably especially when they are with their kids and material. I will pass your kind regards and words to our wonderful entertainers in the Kids Club. Marina, Sandra and Mateo will be happy to hear that your children had such a great time playing with them. We look forward to seeing you again next season, Kind regards, Park Piolets MountainHotel & Spa – Hospitality Team
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHotel Park Piolets
The Triple Premium with Sofa Room at the Hotel Piolets Park & Spa
Professional photo exclusively commissioned by TripAdvisorHotel Park Piolets
The Triple Premium Room at the Hotel Piolets Park & Spa
Professional photo exclusively commissioned by TripAdvisorHotel Park Piolets
The Suite at the Hotel Piolets Park & Spa
Professional photo exclusively commissioned by TripAdvisorHotel Park Piolets
The Double Premium Room at the Hotel Piolets Park & Spa
Photo provided by managementHotel Park Piolets
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Have all the rooms been renovated now? Or do I need to specifically request one that has been?
All the rooms have been renovated and are great. There are different types of room available depending on what you need.
3 votes
I don’t know that exactly but I have seen locals definitely non residents use the gym n spa, have not a clue how much though, gym is only ok small but adequate
1 vote
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Do you have to wear swimming caps in the spa? If so are they supplied?
Hi, yes, and they do enforce it as compulsory. They sell them for €2 a cap so do take your own should you wish to...
0 votes
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Do you have to wear swimming caps in the spa? If so are they supplied?
Dear Lorraine Yes. It is necessary to wear swimming caps in the Spa. These are Andorran goverment rules. You have the option to buy them in the Spa front desk for 2€.
1 vote
Hello. Is there a kettle in the room, please?
we had 2 tea bags only, not restocked either, take your own or there is a supermarket a couple minutes walk up the road
0 votes
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12345
"Third floor was excellent."
"All rooms view the slope. Opt for a suite if you're feeling lavish"
"The best Ski hotel"
"room 417 on the end, doesn't have rooms over it, so was quiet."
"The rooms are lovely but I'd advise staying in a different hotel when it comes to service and value for money!"
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PRICE RANGE
US$120 - US$489 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ahotels piolets park hotel soldeuahotels piolets park and spaahotels piolets park soldeu
LOCATION
AndorraCanillo ParishSoldeu
NUMBER OF ROOMS
150
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