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Sheraton Salzburg

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#11 of 137 Hotels in Salzburg
Certificate of Excellence
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Sheraton Salzburg
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915 Reviews from our TripAdvisor Community

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Showing 707: English reviews
Pennsylvania
Reviewed 5 days ago NEW

After a fairly quick taxi ride from the train station (about 10 mins / 8 Euro rounding up for tip – the distance is walkable, but at the extreme limit of what I would attempt with my 20 kilo suitcase & briefcase). I felt the location was perfect. The hotel is about 2 blocks back from the river upstream &...

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1Thank jfdjr
Farnham, United Kingdom
Reviewed 6 days ago NEWvia mobile

A brilliant hotel in a very nice location. Excellent service on every level and the rooms are 100% clean and tidy. The breakfast is great and the resturant is well worth a visit. The bar staff are very attentive and the general decor very pleasing.

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Thank Racingrod
Glastonbury, United Kingdom
Reviewed 2 weeks ago

Very well located hotel close to the Mirabell.Spacious rooms with ,in the case of our room,both an excellent shower and a separate bath. All usual facilities like a mini bar I didn't open. Staff all very pleasant and efficient. But-On one evening the (24th November)pretty much the whole ground floor of the hotel was given over to a corporate event(a...

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Thank malcalu
United States
Reviewed 3 weeks ago

When we first pulled up we were a bit concerned given the age of the building on the outside and how unattractive and old it appears. The lobby too is lovely but has an older, more traditional feel when you first walk in. BUT.... when we go to the floor we were pleasantly surprised to see that the hotel has...

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Thank Alex A
Ohio
Reviewed 4 weeks ago

Centrally located close to all the local attractions. The rooms and bathrooms are clean and spacious. Beds are sinfully comfortable and shower pressure is beyond amazing. It is a bit of a juxtaposition of modernism amongst historical sights, so I wouldn't recommend this if you are looking for a local experience. Otherwise, this hotel comes highly recommended, especially for business...

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1Thank SocioKathy
Singapore, Singapore
Reviewed 4 weeks ago

In a city renowned its beauty, history and famed old city, The Sheraton Salzburg presents itself as more a business hotel, versus a property the absorbs all of the culture and history surrounding it. Within easy reach to almost anywhere in Salzburg on foot, the dated lobby uninspired with a feeling more of your grandmothers living room versus a glorious...

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Thank The Edition W
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "The Edition W", Thank you for your comment on TripAdvisor. I am happy that you enjoyed your stay at our hotel and I am truly sorry that you did not feel the character of Salzburg. Indeed we are a business hotel, but depending on everyone's opinion, it is hard to please everyone. My team and I are still looking...

Santa Cruz, California
Reviewed 4 weeks ago

The Salzburg Sheraton was a lovely hotel. We had a lovely room that overlooked a little but of the Mirabell Gardens. We had access to the executive suite and it was a very nice place to relax and have a drink and some food after a long day of walking around. It was a relatively short walk to the city...

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Thank LBtravel555
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "LBtravel555", Thank you for your feedback on TripAdvisor. I am happy that you enjoyed your stay and that you were satisfied with our amenities. My team and I are looking forward to hopefully welcoming you back soon! With best regards, Herbert Mosbruck

Montreal, Canada
Reviewed 27 October 2016 via mobile

Stayed here for 3 nights in October and really enjoyed this hotel. Great location, right next to Mirabel Gardens and a short walk to the city center. Rooms were spacious and clean, staff was always very helpfull. Dragan was so nice, he greated us upon arrival and took care of parking our car and even came quickly later that evening...

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Thank Mister_Stan
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "Mister_Stan", Thank you so much for your feedback. I am happy that you were satisfied with your stay and that my team took great care of you! I am proud to lead such motivated employees and I have forwarded your lovely words to them. We are all looking forward to hopefully welcoming you back at the Sheraton Grand Salzburg!...

Singapore, Singapore
Reviewed 18 October 2016

The good thing of Sheraton Salzburg - It is within walking distance (3 mins) to Panorama Tours and Mirabell Garden. However; I didn't feel " warm welcome " when I checked in. Moreover; I have to remind counter on what I was promised in the room package - welcome drinks; fruit basket; complimentary tour etc...It made me felt a bit...

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1Thank xhshi
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "xhshi", Thank you for your comment. I am very sorry, that you were not completely satisfied with our service. I have already talked to the Fron Office Manager to make sure he will handle this issue. Once again I would like to apologize that you haven't received what you were looking for. You can always reach out to me,...

poland
Reviewed 18 October 2016

This is one of the " weakest " Sheraton I have ever been. Hotel is dated. Everywere is carpet which has strange smell. Our room was rather small like for sheraton , dark with very small bathroom. Very poor gym. No swimingpool which is a must in 5 star hotels. ( !!) Location & reception service - very good. Will...

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1Thank aga p
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear aga p, Thank you for your feedback. I am very sorry that you were not completely satisfied with your stay at our hotel. We are constantly renovating our hotel to improve the services for our guests, which also means replacing carpets. I still hope that we are able to welcoming you back some day - you can always contact...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant Mirabell
Restaurant Mirabell
Cuisines: Austrian, European, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Salzburg

Address: Auerspergstrasse 4, Salzburg 5020, Austria
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: £129 - £527 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Salzburg 5*
Number of rooms: 166
Reservation Options:
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Also Known As:
Sheraton Salzburg Hotel Salzburg
Salzburg Sheraton
Hotel Style:
#1 Business Hotel in Salzburg
#8 Family Hotel in Salzburg
#9 Luxury Hotel in Salzburg
#13 Romantic Hotel in Salzburg
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Salzburg staff and other travellers.
5 questions
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7 months ago
Sherman, Texas
over a year ago
Sydney, Australia

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Questions? Get answers from Sheraton Salzburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would ask for a room at the back of the hotel facing towards Mirabell.”
 of 5 bubbles jfdjr, 4 Dec 2016 | Read review
“If you can upgrade, get the Strausse Suite #504”
 of 5 bubbles Z8916EEalexa, 14 Nov 2016 | Read review
“shop around for the money you will pay”
 of 5 bubbles theeditionw, 5 Nov 2016 | Read review
“Ask for a room that overlooks Mirabell Gardens.”
 of 5 bubbles TravelSuitsMe, 3 Oct 2016 | Read review
“See if you can get a room on the first floor with a mini balcony”
 of 5 bubbles coastalsuz, 3 Oct 2016 | Read review
5 of 5
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