We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

900 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 747: English reviews
On the road again
Reviewed 2 days ago NEWvia mobile

This is a great old hotel but it is no longer a 5 to me. Here are some reasons why: 1. Old outdated furniture including TVs that look frankly ridiculous and are not HD 1080p quality. 2. Showers without any type of anti-scold device which frankly could lead to a serious burn injury. 3. Old mushy soft beds that killed...

 Report
Helpful?
Thank DoctorVonCueBall
Munich, Germany
Reviewed 1 week ago

Stayed there for 3 nights, our room was upgraded to a festival-wind-room (junior suite), very spacious and comfy. The room was equipped with antique and traditional furniture, very clean with a spacious bathroom. Loved the daily turndown-service with chocolates on our bed every single day. Our room was equipped with a king-size bed, extremely comfortable. Breakfast was great (buffet+order), there...

 Report
Helpful?
Thank I_Globetrotter_I
izmir,turkey
Reviewed 2 weeks ago

We spent 3 nights at the Goldener Hirsh. We had a very nice suite room on the top floor.The hotel is located right on the pedestrian street of the historic old town.Wonderful location.The room was traditional Austrian style,very well kept,clean and pleasant. We had breakfast but not dinner at the hotel.The breakfast buffet could have been more creative, weak on...

 Report
Helpful?
Thank turkeyOgel
Orlando, Florida
Reviewed 2 weeks ago

Our experience started with my emailing the hotel before our stay asking about where to do laundry. The concierge replied with the address of a local laundry, the hours and prices. That was a level of service I am not accustomed to. When we arrived to the hotel, we checked into our room. The front desk arranged to take our...

 Report
Helpful?
Thank JoeHeg758
London, United Kingdom
Reviewed 3 weeks ago

Let me just start with what a lovely hotel this is. Location could not be better for visiting the city with a range of shops and restaurant literally on the doorstep of the hotel. The hotel has a very rustic feel to it, from old wooden floors to staff uniforms the hotel takes you back in time to give an...

 Report
Helpful?
Thank PlainCool
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear PlainCool, thanks so much for your kind and positive feedback. I am very happy that you had a great time at the Goldener Hirsch and looking forward to having you back with us, soon. Best regards Wolfgang

Chamonix, France
Reviewed 4 weeks ago via mobile

This hotel is so charming with fabulous rooms. You will never find a hotel with a more professional staff. We have been coming here for more than 20 years and will continue to return. A great hotel in the center of old town.

 Report
Helpful?
1Thank Marilyn S
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Marilyn S thank you very much for your kind and positive feedback. So glad to learn that you are a loyal clients for more than 20 year and do hope more to come. warm regards Wolfgang

Milan, Italy
Reviewed 4 weeks ago via mobile

I was here 24 years ago and it was at that time the place to be in Salzburg. Now it lost a few of what they should be five stars specs like old bathrooms, poor service (next room eaten breakfast stayed in the corridor from 8.00 AM until 8.00 PM when we called the concierge for that), old broken breakfast...

 Report
Helpful?
Thank Francesco74I
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Francesco74I, I am sorry that you were not happy with your stay and I already sent you an email about your comments. It is sad that you did not give us your feedback during the stay but when you left which was too late for us to make your stay better again. I do hope you give us a...

Melbourne, Australia
Reviewed 4 weeks ago

On our European family holiday my wife and I had been to most places, except Salzburg. We decided on staying here as we wanted a hotel in the old city, with air conditioning and a little luxury as we had been staying in Apartments in Rome and Venice. Hotel Goldener Hirsch- luxury personified. Its not a modern hotel so diesnt...

 Report
Helpful?
Thank Wei C
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Wei C, thanks so much for your detailed feedback and I am very happy that you and your family loved the stay with us. I will pass your notes to all our staff including Thomas (Bittendorfer :) I remain with warm regards from Salzburg Wolfgang

Reviewed 1 November 2016

This is a very charming boutique hotel that has been bought out by SPG, right in the middle of Old Town Salzburg. Every one of the staff is great. The rooms are huge. I was the only staying in my room, and it was more than enough. it was more like a very large studio apartment, where there is room...

 Report
Helpful?
Thank Mirene C
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Mirene C, thank you very much for your kind and positive feedback. I am so glad that you had a wonderful stay with us. Warm regards from Salzburg, Wolfgang

Reviewed 27 October 2016

There are not enough words to describe the wonderful experience my traveling group and I had at the Goldener Hirsch. My friends and I traveled via eurail from Munich to Salzburg expecting just another hotel along our travels. We were greeted with amazing kindness and prompt service. Just as I was exiting the taxi I realized I had left my...

 Report
Helpful?
Thank Tina S
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Tina, thanks for you nice feedback we were all very happy that you could get your purse back. I remain with warm regards Wolfgang

406 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (392)
Viewed
View from Room (22)
Viewed
Dining (13)
Viewed
Hotel & Grounds (63)
Viewed
Room/Suite (111)
Viewed
Bathroom (38)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (1)
Viewed
Other (142)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Salzburg hotels
0.2 mi away
Hotel Sacher Salzburg
Hotel Sacher Salzburg
#8 of 137 in Salzburg
1,267 reviews
0.4 mi away
Hotel Schloss Monchstein
Hotel Schloss Monchstein
#1 of 137 in Salzburg
385 reviews
0.2 mi away
Hotel Goldgasse
Hotel Goldgasse
#3 of 137 in Salzburg
175 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Hotel&Villa Auersperg
Hotel&Villa Auersperg
#5 of 137 in Salzburg
978 reviews
0.3 mi away
Bristol Hotel Salzburg
Bristol Hotel Salzburg
#7 of 137 in Salzburg
637 reviews
0.6 mi away
Crowne Plaza Hotel Salzburg - The Pitter
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Multiple Conde Nast Gold list and Travel + Leisure World's best awards winner - all our 69 rooms and suites boast authentic Salzburg-style décor handpicked by Countess Harriet Walderdorff. The original antiques, handmade furniture, and native rag rugs are opulent and discreet at the same time, and honor 600 years of hotel history. Meeting point of local and international celebrities year round who appreciate the flawless and discreet service the hotel is famous for. ... more   less 

Additional Information about Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

Address: Getreidegasse 37, Salzburg 5020, Austria
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: £148 - £404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg 5*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Expedia, Booking.com, Cheap Tickets, Travelocity, Priceline, Orbitz and Odigeo so you can book your Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Goldener Hirsch Hotel
Hotel Style:
#3 Romantic Hotel in Salzburg
#3 Family Hotel in Salzburg
#3 Luxury Hotel in Salzburg
#4 Business Hotel in Salzburg
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg staff and other travellers.
15 questions
Ask a question
Corona del Mar, California
over a year ago
Kula, HI
3 months ago
Boston, Massachusetts, United States
Naperville, Illinois
over a year ago

See all questions (15)

Questions? Get answers from Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“festival-wing room was on the 4th floor and very quite”
 of 5 bubbles I_Globetrotter_I, 27 Nov 2016 | Read review
“Great location, quaint, large rooms”
 of 5 bubbles 149tinas, 27 Oct 2016 | Read review
“choose a room to the Getreidegasse side: quieter, even if some construction now in the street.”
 of 5 bubbles Bespecialtours, 22 Oct 2016 | Read review
“ask for larger room”
 of 5 bubbles 91barbt, 17 Oct 2016 | Read review
“HIgher is better.”
 of 5 bubbles grecognos, 11 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay