We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Neue Post

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Neue Post
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

158 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Neue Post
See the most recent reviews
Showing 63: English reviews
New York City, New York
Reviewed 7 January 2016

I love the Neue Post in Innsbruck for it is a cozy and pleasant hotel to stay at - have been visiting for more than 8 years that specific hotel . There is a new group of People working at the hotel and they all seem to be truly very nice and pleasant !!. The rooms are nicely decorated I...

 Report
Helpful?
Thank alexander d
Guelph, Ontario, Canada
Reviewed 23 September 2015 via mobile

My brother and I made this hotel a last minute booking. It was a fair price and checked off the most important box on my list, which was a central location. It was walking distance to everything in the city center. The lady at the front desk was also very friendly, spoke English well, and was also helpful suggesting things...

 Report
Helpful?
Thank Cody G
Canberra, Australia
Reviewed 19 August 2015 via mobile

We have stayed at this hotel many times in the past. We have never had a bad experience till 2015. This year our first room had NO hot water and no air conditioning. Because of the lack of any hot water we moved to another room on the same smoke free floor. The new room took over 40 minutes to...

 Report
Helpful?
Thank denevans
Camarillo, California
Reviewed 8 July 2015 via mobile

Our family was excited to stay in a really nice place as described and photos show online. Not even close! Check-in was smooth and the breakfast was nice. That's were the good stuff ends. Old decor, faint smell of smoke throughout, even in our none smoking room. Refrigerator in room had used water bottles and old fruit, drinking cup in...

 Report
Helpful?
2Thank Mark B
Bingley, United Kingdom
Reviewed 29 June 2015

Good clean hotel although rather gloomy corridors but decor very local. We had a good breakfast with a range of hot and cold food. Very well situated for the centre of Innsbruck. Car park although secure with a key card, was open and a couple of streets away.

 Report
Helpful?
Thank Jane B
Budapest, Hungary
Reviewed 28 June 2015

Although the building and rooms could use a little update altogether it's not bad. Clean, comfortable, staff is nice and professional. The room/bathroom is not big, still comfrtable. I spent only one night with them and I was completely satisfied. It's pretty close to downtown/old town. There are good pubs and restaurnats nearby.

 Report
Helpful?
1Thank ipm001
Reviewed 21 March 2015

We had booked to stay seven nights but only managed one. We had booked a superior room with balcony and as it is quoted as a 4 * hotel thought would be fine. Wrong ! The room was nothing special, certainly not a superior room, absolutely boiling hot and there was a miniscule balcony but found it was shared and...

 Report
Helpful?
Thank Marian R
Reviewed 19 February 2015 via mobile

The hotel was clearly trying to maintain the character & feel, but definitely could do so better with some simple updates. Our fourth floor room was always hot, but opening the window to the beautiful view of the alps wasn't horrible. At one point the light in the entrance to our room fell randomly and shattered all over the room...

 Report
Helpful?
Thank Jarmand34
Reviewed 14 February 2015 via mobile

Two stars is still generous. I've learned to accept as an American that both service and amenities are different in Europe and I can roll with it. However, this hotel has issues without any urgency to find solutions. They are short staffed so standing at the reception desk for 20 minutes isn't uncommon nor is the reception desk's phone not...

 Report
Helpful?
Thank Richard U
Geneva, Switzerland
Reviewed 2 January 2015

We just spent 3 nights at the Neue Post. Our first impression on arrival was positive, because even though the hotel feels a bit outdated, were were given a nice corner room with a balcony and a large bathroom. We dropped off our bags and went out, but when when we got back after dinner in the evening, we learned...

 Report
Helpful?
Thank PMH114

75 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (33)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (9)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Hotel & Grounds (11)
Viewed
Room/Suite (14)
Viewed
Dining (5)
Viewed
Bathroom (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Innsbruck hotels
0.3 mi away
Hotel Sailer
Hotel Sailer
#33 of 81 in Innsbruck
484 reviews
0.1 mi away
Goldene Krone
Goldene Krone
#35 of 81 in Innsbruck
330 reviews
0.1 mi away
Nala Hotel
Nala Hotel
#4 of 81 in Innsbruck
481 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Ibis Innsbruck
Ibis Innsbruck
#12 of 81 in Innsbruck
1,114 reviews
0.3 mi away
Hotel Maximilian
Hotel Maximilian
#3 of 81 in Innsbruck
513 reviews
0.3 mi away
Hotel Zach
Hotel Zach
#17 of 81 in Innsbruck
238 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Breakfast included
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Show More
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Neue Post staff and other travellers.
2 questions
Ask a question
Questions? Get answers from Hotel Neue Post staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although we were on a busy corner, did not notice much noise”
 of 5 bubbles U6284GHjaneb, 29 Jun 2015 | Read review
“I think all rooms are OK.”
 of 5 bubbles ipm001, 28 Jun 2015 | Read review
“Ask for a corner room with a balcony.”
 of 5 bubbles PMH114, 2 Jan 2015 | Read review
“Book early”
 of 5 bubbles 535jacquis, 16 Sep 2014 | Read review
“If travelling solo, make sure you ask for a standard double room used as a single room. Otherwise take your magic wand in order to make it bigger.”
 of 5 bubbles AQ514, 25 May 2013 | Read review
5 of 5