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Hotel Schwarzer Adler

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Hotel Schwarzer Adler
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382 Reviews from our TripAdvisor Community

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Showing 165: English reviews
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Columbia, Missouri, USA
Reviewed 1 week ago

I was particularly impressed by the reception staff at the Schwarzer Adler. They do believe in projecting a family-owned establishment persons. Check-in was gracious, professional, and swift despite the fact that I was signing for two rooms. Every day we were greeted sincerely and asked if we needed anything. Directions to various points across Innsbruck were always spot-on. Finally, I...

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Helpful?
Thank Applied S
Sabrina G, Leiter Front Office at Hotel Schwarzer Adler, responded to this review

Dear Applied S, thank you very much for your lovely feedback. It's always great to know that our guests enjoy their stay with us. We would be happy to welcome you again, when you are the next time in Innsbruck. Thank you from the whole team for the kind words. Best regards from Innsbruck The Management

Amsterdam
Reviewed 1 week ago

We choose this hotel for a one night stay based upon its location. Rooms were really comfortable and everything was very clean. Breakfast was impressive. Staff were very friendly and there is parking very close by.

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Thank PaulDAmsterdam
Sabrina G, Leiter Front Office at Hotel Schwarzer Adler, responded to this review

Dear Paul, thank you so much for your feedback. It's lovely to hear, that you enjoy your stay in our hotel and you have a good time in Innsbruck. We hope to see you again, when you are coming the next time to Innsbruck. We wish you a great day and Kind regards The management

Paris
Reviewed 3 weeks ago

We stayed in this hotel for 3 nights, and were delighted with our stay. The hotel is very well situated near the old town, it is stylish and beautiful. The staff were lovely throughout our whole stay. The hotel includes a free spa for all guests and also has a typically tyrolian restaurant where we had a lovely meal. We...

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Helpful?
Thank steff687
Sabrina G, Leiter Front Office at Hotel Schwarzer Adler, responded to this review

Dear steff687, We all thank you very much for this nice Feedback! Every time we are happy, when our guest are happy and like us to recommend. Kind regards

Dallas, Texas
Reviewed 15 January 2017

My family had a wonderful stay at the Schwarzer Adler. Sabine and staff are wonderfully attentive and a wealth of information about things to explore in Innsbruck. The rooms are historic and charming and very clean. The location is ideal for exploring the Altstadt and walking along the river. The breakfast is really nice, with lots of variety and a...

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Helpful?
Thank ValerieSerengeti
Sabrina G, Leiter Front Office at Hotel Schwarzer Adler, responded to this review

Dear Valerie, thank you very much for your kind Feedback. We are always very happy, when our guests had a lovely stay in our Hotel. It's great that you enjoy your time in Innsbruck. We hope to see you again, when you are in Innsbruck. Kind regards from Innsbruck Sabrina G.

Hamilton, United Kingdom
Reviewed 13 January 2017

Stayed at the Hotel Schwarzer Adler when here with family just before Christmas. The hotel was very nice, clean with pleasant and attentive staff. The rooms were all very nice and well kept, everything that you would expect was there. My wife and I’s room was very spacious also, but the only down point was that the room was very...

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Thank rossd1909
Zurich, Switzerland
Reviewed 5 January 2017

We celebrated my special birthday last week (2 days after Christmas) as a family group of fifteen adults and children at the upmarket Schwarzer Adler. This included accommodation for all in well-named 'superior' rooms (some enjoyed free upgrades to lovely suites) for two nights and a delightful welcome cocktail party on the roof-deck, followed by a first-class birthday dinner. I...

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Thank TACustomer
London, United Kingdom
Reviewed 30 December 2016

This hotel appeared to be in a perfect location, looked great and traditional, rooms were spotlessly clean . But our rooms on the third floor were so so hot we had to sleep with the windows open. The noise outside was very loud firstly from drinkers in the local bars and traffic noise as the hotel is on a corner....

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Thank Turtlequeen22
Richmond, United Kingdom
Reviewed 24 December 2016

The ambience of the restaurant was what one would expect from an upper-class long-established hostelrysituated in the historic centre of the town with a menu and wine list to match. The 'facilities were modern and spotless.

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Thank ant0ny90
Sabrina G, Leiter Front Office at Hotel Schwarzer Adler, responded to this review

Dear ant0ny90, Thank you very much for your kind words. It is always nice when our guests are satisfied with the service of our house and feel comfortable with us. Kind regards

Sydney, Australia
Reviewed 22 December 2016 via mobile

Great location in the old town, fabulous buffet breakfast. There is a big parking station next door which is handy. Only downside was the room was incredibly hot and the temperature couldn't be controlled.

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Thank jbootsaus
Sabrina G, Leiter Front Office at Hotel Schwarzer Adler, responded to this review

Dear jbootsaus, Thank you very much for your kind feedback. We gave your note to our technician and thank you also for that. Kind regards

Minneapolis, Minnesota
Reviewed 19 December 2016

The location of this hotel is nice for walking to things however the staff, decor and price point were among our least favorite on our trip. The front desk was very pushy in selling the Innsbruck card and suggesting only that we eat at their partner hotel which was a shame. The room decor and comfort didn't match what we...

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Thank akorpi11

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
In the heart of Innsbruck this unique Boutique hotel is welcoming you. The hotel is situated only 100 m from the old town and the internet access is free in the whole hotel. The hotel offers 40 individual rooms and suites with air conditioning. Further amenities are minibar, cable TV, hair dryer, bath robes, safe and an elegant bath in Swarovski design. Our bar and the restaurant serves you typical Tyrolean and Austrian dishes in our individual parlours. After an nice sightseeing day you can elax in our small spa area in Swarovski design with a sauna and a steam bath. Also ask our reception desk for a recreative massage. The Innsbruck main station is just a 5-minute walk from the hotel. Lots of shopping possibilities and attractions such as the historic old town can be reached in a few just a few seconds by feet. ... more   less 

Additional Information about Hotel Schwarzer Adler

Address: Kaiserjaegerstrasse 2 | 6020 Innsbruck, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: £99 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Schwarzer Adler 4.5*
Number of rooms: 40
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Also Known As:
Romantik Hotel Innsbruck
Hotel Style:
#4 Spa Hotel in Innsbruck
#9 Ski-In / Ski-Out Hotel in Innsbruck
#12 Luxury Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Schwarzer Adler staff and other travellers.
5 questions
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3 months ago
West Midlands, United Kingdom
Dallas, Texas
over a year ago
over a year ago

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Questions? Get answers from Hotel Schwarzer Adler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great mountain views in the fifth floor”
 of 5 bubbles applieds, 19 Feb 2017 | Read review
“Would ask for a room on a low floor away from the Irish bar.”
 of 5 bubbles Turtlequeen22, 29 Dec 2016 | Read review
“We only were there for linch”
 of 5 bubbles ant0ny90, 24 Dec 2016 | Read review
“We asked for a room on a high floor with a view.”
 of 5 bubbles mmcrisp947, 14 Dec 2016 | Read review
“Ask for a quiet room. The ones on the street can be quite noisy”
 of 5 bubbles Frequenttraveller076, 21 Sep 2016 | Read review
5 of 5