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Hilton Innsbruck

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1,694 Reviews from our TripAdvisor Community

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Showing 923: English reviews
Mantua, Italy
Reviewed 3 days ago NEW

We had been able to find a room at the Hilton using booking.com and it was reasonably easy to locate. The car park was public so cost us €15 for one night. They had kindly upgraded us to diamond customers and for that we got a free drink each, plus snacks, a room upgrade, and a free breakfast each. This...

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Thank 372alanj
Trenton, New Jersey
Reviewed 3 days ago NEW

First visit to Innsbruck via train from Munich. Pleasant easy ride. Hotel within walking district from train station. Innsbruck is a relaxed, festive and charming town during the Christmas season. Their markets seems to be a little upscale, but not too expensive. Hotel stafff extremely friendly and helpful. Hilton Diamond upgrade provided high floor with excellent view of alps. If...

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Thank rfire
Oslo, Norway
Reviewed 3 days ago NEW

Excellent room and breakfast, very friendly and competent staff, perfect location. Only quibble was an odd problem with getting the same wifi access code to work in both the room and in the meeting room we rented for the day. This little,but irritating problem actually delayed our preparations for an important meeting.

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Thank ErikGuttorm
Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

Really enjoyed our time at Hilton Innsbruck. We booked a mountain deluxe, and ooh my word, what amazing views were we greeted to. Just couldn't stop snapping away. The staff was polite and we also got free internet upon signing up for their loyalty program. Breakfast was okay, we were expecting a bigger spread. But all in all, it was...

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Thank RumShum
Italy
Reviewed 5 days ago NEWvia mobile

We managed a good value night through booking.com and I'm glad we didn't pay more than £100 for the room. We got a nice surprise of being upgraded to Diamond guest of the day. The room was clean but smelt of cigarettes (non smoking room) - a little dusty and could do with a better clean - this then makes...

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1Thank Tracey J
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear Tracey J, Thank you very much for taking the time to inform us about you recent experiences at the Hilton Innsbruck. We did take the smell of smoke on board as this is indeed not very good. I am glad that you found our Diamond of the Day treatment to your liking. Looking forward to seeing you once again!...

Salado
Reviewed 6 days ago NEW

Nothing but highest praise for this hotel & and it's amazing staff! Very friendly, helpful & professional! Rooms were comfortable, food was great & the staff, again, were amazing! This was our 43rd wedding anniversary and we are heading home to Texas with great memories of a great experience in beautiful Innsbruck & made even better by our stay at...

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Helpful?
Thank Charlie R
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear Charlie R, Wow! Thank you for sharing feedback on your stay with us, I simply love the words of your posting "Nothing but highest praise for this hotel & and it's amazing staff!" We are so delighted to have hosted you and your wife and we are elated that we were able to meet and exceed your lofty expectations...

Wien
Reviewed 1 week ago via mobile

There is neither a hilton lounge nor a separate check in counter for premium members. I did web check in so hotel kne about arrival time.i was in a hurry to get to the opera theatre and in vain tried to explain it while quieing behind a travel group of about 20 persons. the time the recepcionist dissed me off...

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1Thank Hofstaetter
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear Mr. Hofstaetter, thank you very much for your feedback on Tripadvisor, your feedback is very valid to us and helps us a lot to improve. We are very sorry about the mentioned inconveniences during your stay, especially about the services. Please be informed that we have already discussed all your more than valid points with the entire team. We...

Reviewed 1 week ago via mobile

We stayed here for one night to visit the city. The room is outdated, the bathroom has yellow tiles that report to the 70's. The beds are very comfortable however, and the breakfast buffet had a good selection .

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Thank Brazatraveler
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear Brazatraveler, Thank you very much for your 3 star rating and for your recent stay with us. We are delighted to see that you have enjoyed your stay with us and it is music to our ears that you did feel very comfortable. Regarding the old decor we are doing our best to enhance on a daily basis. We...

Goldau, Switzerland
Reviewed 1 week ago via mobile

For the first time I am surprised by the lack of inspired decor in a hotel, let alone a Hilton. I think the furniture was from the '80s and bathroom probably '90s. The bathtub was high and made me think of poor elderly, there was no chance they could safely get in it. Water pressure could have been better, which...

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1Thank bilibel
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear bilbel, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate the time taken and your feedback. Regarding our product we just renewed our curtains and our bed skirts beginning of September. Nevertheless we did improve the areas which lay in our hands, e.g. we upgraded the hotel lobby,...

Province of Heredia, Costa Rica
Reviewed 1 week ago via mobile

We spend one nite at this great hotel located right in downtown Innsbruck. Room was very nice, comfortable and clean. Very quiet place, great for a nice rest and located to an easy walking distance to the old part of the city and the view is just awesome. Staff is very friendly and the Hotel even have a great Restaurant...

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Thank RoyCorrales
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear RoyCorrales, What an amazing 4 star review! Thank you so much for your lovely comments, made our day! Happy about your appreciation of our location, spacious rooms and services. We are delighted to see that you have enjoyed your stay with us again and hope that you definitely return some time soon. We will spoil you again! We look...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Konrads Austrian Steaks
Konrads Austrian Steaks
Cuisines: Austrian, European, American, Steakhouse
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Relax at the Hilton Innsbruck hotel. Located in the heart of the Olympic city of Innsbruck and surrounded by the majestic Tyrolean Alps, Hilton Innsbruck offers a unique stay for business and leisure guests alike.Set within the picturesque part of the old city, the hotel is easily accessible by air, rail and public transport. All 176 rooms and suites offer magnificent views of the Tyrolean Alps. Experience genuine Tyrolean hospitality at the elegant and contemporary KONRADS restaurant at the Hilton Innsbruck hotel. Savor succulent Tyrol steaks cooked on the Lavastein, or choose from a selection of seasonal dishes, whose ingredients are delivered fresh from Tyrolean farms and producers. ... more   less 

Additional Information about Hilton Innsbruck

Address: Salurner Strasse 15 | A-6020 Innsbruck, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: £68 - £326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Innsbruck 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International
Hotel Style:
#1 Green Hotel in Innsbruck
#7 Family Hotel in Innsbruck
#9 Business Hotel in Innsbruck
#11 Luxury Hotel in Innsbruck
#11 Romantic Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Innsbruck staff and other travellers.
14 questions
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Questions? Get answers from Hilton Innsbruck staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher better”
 of 5 bubbles rfire, 7 Dec 2016 | Read review
“The view of the Iconc Berg-Isel Ski Jump is fantastic from the south facing rooms.”
 of 5 bubbles ErikGuttorm, 7 Dec 2016 | Read review
“High floors for view”
 of 5 bubbles Tytus, 27 Nov 2016 | Read review
“Try to get not so noisy room if any chance and with a view”
 of 5 bubbles 328nataliaz, 18 Nov 2016 | Read review
“they all seem very good but I guess the higher the better”
 of 5 bubbles marksQ6131DT, 9 Nov 2016 | Read review
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