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Mercure Grand Hotel Biedermeier Wien

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#92 of 366 Hotels in Vienna
Certificate of Excellence
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Mercure Grand Hotel Biedermeier Wien
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1,045 Reviews from our TripAdvisor Community

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Showing 513: English reviews
Gibraltar
Reviewed 3 weeks ago via mobile

This is a very classic, "safe" hotel. You have everything you need but it is also quite dated now. The rooms are comfy and have a kettle and coffee machines and minibar. The duvet was too thin so I needed two, the room had hardly any daylight but it didn't matter as I worked late. I liked the layout of...

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Helpful?
Thank Bavarian_Cream
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Bavarian_Cream, thank you for your feedback on your stay. We are very happy about your comment "Very classic and safe hotel" and that you felt comfortable with us. I am very sorry for the inconvenience with the the shower and the heating, please let us know this during your stay, so we can react immediately. It is very important...

London
HOTEL’S FAVOURITE REVIEW
Reviewed 7 December 2016

I was visiting Vienna as somewhere I'd always wanted to see, and combining it with a trip to the Christmas markets. I booked this hotel as it was resonably priced and fairly central. My flight was delayed, and I ended up getting the CAT into the centre arriving at about 11.30. I was a bit worried being on my own,...

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Helpful?
Thank LondonClaireW
About Hotel's Favourite Review
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear LondonClaireW, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We are very happy about your positive words concerning our optimal location, our rooms, which are really designed to feel welcome and cozy - also thank about your great feedback concerning to your breakfast buffet, which includes a good choice of hot...

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

Quick one night stay on a trip to Slovakia. Very convenient from the airport. A little far from downtown, but an easy cab ride. The room was very clean with good amenities. Very cozy bar. Helpful staff. Would definitely stay again.

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Helpful?
Thank frappold
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear frappold, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Rome, Italy
Reviewed 4 weeks ago

This hotel was booked as part of a work trip. It's definitely a bit dated. Functional and has all the basics. I had a room on the top floor which was spacious, but the lighting was not optimal for work in the evening. Nothing bad though, just OK.

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Thank febravo
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Mercure guest, I am very pleased that you took the time to review your visit with us. Thank you for your feedback. I am very sorry that you had too little light in the room to work. On request, you can get an additional lamp from us at any time. We hope to see you soon again & best...

London, United Kingdom
Reviewed 16 January 2017 via mobile

Visited as part of a British Airways flight & hotel package and was really pleased with what I got. Like many Mercure hotels, this one was faded from its former glory but was clean and well-presented throughout. Staff were helpful and courteous and we were offered an upgrade to a huge suite upon arrival which was a lovely surprise. As...

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Helpful?
Thank Ratty1986
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Mercure guest, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We are very happy that you felt comfortable with us. I am very happy that you have felt the "Biedermeier Feeling". I will share your comments with our team. Thank you again for sharing your experience, and we hope your next...

Reviewed 8 January 2017 via mobile

The hotel itself is lovely, nice and cosy, nothing over the top and in a great location to suit all. The hotel food was amazingly good, no issues there! The bar staff were great and so friendly and a such a giggle, the waiter who served us on New Year's Eve was lovely, nothing was too much for him.... the...

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Helpful?
1Thank lushylorna
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Mercure guest, thank you for your comments here on tripadvisor. We are very happy about your positive feedback concerning our central location and that you have felt the "Biedermeier-Style" with the comfort of today. Sorry for the inconveniences at the reception. We have already spoken with our front office team about your feedback, because our staff is our key...

Wilnsdorf, Germany
Reviewed 5 January 2017

Hotel in an interesting Vienna passage area. Nice decorated in Biedermeier style. Long ways in the Hotel with stairs (do not take to much luggage). Good breakfast, small but ok bar. Traditional Vienna style restaurant. Overall a good experience.

Review collected in partnership with Mercure Hotels
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Helpful?
Thank rudolfj445
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear rudolfj445, thank you for your comments here on tripadvisor, we are very happy and proud about your positive feedback "Interesting Hotel, conventional style, near to city". The Biedermeier time style is topic in our house and gives you an impression of this unique epoch. Thank you again for sharing your experience, and we hope your next visit will be...

Wroughton, United Kingdom
Reviewed 4 January 2017

Great little hotel tucked away in a side street so away from traffic but 5 mins to the underground. The hotel is clean, pleasant, and staff are friendly. It's not an amazing place, doesn't offer much in the way of facilities, has a small bar, a sauna and a small fitness area. The breakfast are quite a lot for the...

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Helpful?
Thank katrina306
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear katrina306, thank you for your comments, we are very happy and proud about your positive feedback concerning our optimal location - Ideal to visit the city on foot, within walking distance of St. Stephen's Cathedral, Belvedere Palace, the Ringstrasse with its historic buildings and museums - our always friendly, professional staff and the cleanliness. The traditional old Biedermeier Sünnhof...

Budapest, Hungary
Reviewed 4 January 2017

People were kind at the reception. I was afraid how to park in the Down Town but the hotel could provide a parking place down in the garage. Room was clean and comfortable. Breakfast and the buffet lunch was good. The advantage of the hotel is the same as disadvantage. It is close to the famous places of Vienna centre....

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Helpful?
Thank okary1957
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear okary1957, thank you for your comments "Quite acceptable accommodation in Vienna centre" here on tripadvisor, we are very happy and proud about your positive feedback concerning our optimal location, our always friendly and professional staff and the cleanliness of the rooms, which are really designed to feel welcome and cozy. We are also very happy that you were satisfied...

Petaling Jaya, Malaysia
Reviewed 2 January 2017

We checked in to the Hotel on 26th Dec around 1:30 P.M. First of all, our checkin was served by an unfriendly lady receptionist on duty. When I requested for a city map, she did not voluntarily make an attempt to mark the location of the Hotel on the map which most hotel receptionists did when checkin. Only when I...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank giemlee
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear giemlee, thank you for your comments - I am sorry that your experience did not meet your full expectations; please allow me to express my sincerest apologies. Sorry for the inconveniences at the reception. We have already spoken with our front office team about your feedback, because our staff is our key to success: personality, amiability and professionalism are...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
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About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Grand Hotel Biedermeier Wien is a superior 4 star hotel in typical Biedermeier style, offering 198 rooms and suites. 1500 M from the city centre and St Stephens cathedral, the hotel is located in a quiet, heritage style Biedermeier arcade. 300 M away, you will find the subway and train stations as well as bus and tram stops. 16 Km from the airport. The hotel offers a cafe restaurant, hotel bar and the rustic Weissgerberstube pub. ... more   less 

Additional Information about Mercure Grand Hotel Biedermeier Wien

Address: Landstrasser Hauptstrasse 28, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna
Price Range: £67 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Biedermeier Wien 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity and ACCOR so you can book your Mercure Grand Hotel Biedermeier Wien reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Grand Hotel Biedermeier Wien
Hotel Style:
#17 Spa Hotel in Vienna
#58 Family Hotel in Vienna
#67 Romantic Hotel in Vienna
#68 Luxury Hotel in Vienna
#74 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grand Hotel Biedermeier Wien staff and other travellers.
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Questions? Get answers from Mercure Grand Hotel Biedermeier Wien staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are not famous about good view.”
 of 5 bubbles okary1957, 4 Jan 2017 | Read review
“Don't get a room next to the internal staircase. You will have to listen to staff going up and down the concrete stairs all day and night.”
 of 5 bubbles F2871KWlindag, 30 Dec 2016 | Read review
“Go for the Privilege King Room - the extra space over normal hotel rooms is lovely”
 of 5 bubbles L8885QLandyp, 10 Dec 2016 | Read review
“If you are looking forward for "Prestige Room" you can be little bit dissatisfied...”
 of 5 bubbles rdrobnak, 8 Dec 2016 | Read review
“Select a Privilege room”
 of 5 bubbles I9701WBdanielp, 21 Nov 2016 | Read review
5 of 5