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Hilton Vienna Waterfront

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Traveller (1890)
Room & Suite (743)
Videos (1)
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About

#137 of 375 hotels in Vienna
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Unexpected Riverside Lifestyle in Vienna Cradled by the Danube, Hilton Vienna Waterfront is an urban oasis in a historical building located 20 minutes from the airport and the city centre. It allows guests to experience a different taste of the city deeply connected to the river lifestyle, while boasting vibrant outdoor spaces, relaxing wellness and fitness facilities including an outdoor pool, an authentic and sociable OXBO Dining | Bar | Terrace concept, the most spacious accommodations in town and versatile meeting and event spaces. With an easy and contemporary approach, the hotel seamlessly blends work and lifestyle providing an enjoyable, laid-back yet curated experience both for people looking for an escape or business guests and companies with a progressive mindset.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car park
Free wifi in the business centre
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Shops
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
VIP room facilities
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, German
3498Reviews89Q+A100Room tips

Reviews
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Twenty N wrote a review Jan 2024
2 contributions1 helpful vote
I have seen some negative reviews on here about this place but in my experience they could not be further away from my experience. Spent the weekend here with my young daughter & we both loved it. Very easy access to city via subway. The hotel is clean & the room we had was lovely. Bar & restaurant are really nice. The staff we're all so nice & helpful especially with recommendations navigation. Thank you so much to Dave on front desk for even drawing me a map for a change I needed to make to get to airport train. I've stayed at Hilton's all over the world & this is up there as one of my faves. We will be back! My daughter left a little review note too. Thank you for great stay & see you soon
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Penny L wrote a review Jul 2023
6 contributions4 helpful votes
Hotel's Favourite
Wonderful hotel. The staff was so helpful and welcoming - very willing to provide information. We had 2 queen rooms and they were nice size for our family. Breakfast was great- good selection and plenty of seating indoors and out. Although in a residential area the Metro station was only a few minutes walk. Highly recommend this great hotel.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Pool closes before 6 pm
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hilton Vienna Danube Waterfront, Guest Services / Front Office at Hilton Vienna Waterfront
Responded 26 Jul 2023
Dear PennyL21 Greetings from Vienna. With pleasure we read your feedback and are very glad that we were able to exceed your expectation. Thank you for recommending us and we are looking forward to welcoming you again at the river. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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yellowcockatiel wrote a review Jan 2024
Singapore, Singapore116 contributions96 helpful votes
The hotel is slightly further out from the city centre and a 7min walk to Stadion station on the U2 (purple). There is a nice shopping mall connected to the station where u can find restaurants, shops and a supermarket. It cost about €30 for an uber ride to the airport. As Hilton members, we felt appreciated with an upgrade to a Danube facing room. The newly renovated hotel is beautiful with a pleasant colour scheme. We also enjoyed the breakfast and evening reception at the lounge. One inconvenience we faced was the low water pressure in the shower. The water flow even stopped on one night while bathing. We had provided feedback to the hotel staff and it improved the next day.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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elina m wrote a review Jan 2024
Nicosia, Cyprus46 contributions7 helpful votes
A hotel placed in a beautiful spot overlooking the Danube. The people working there are doing their best to help you but they can not manage not because they do not want to but because they are short of staff. Housekeeping was a disaster nearly never answering calls. In the corridors we only saw one cleaner who no wonder why the rooms were so poorly cleaned or not cleaned at all. Towels were either removed and not replaced with clean ones or replaced for two people instead of four. Toileteries were not checked by the cleaners with us calling to replenish then. When leaving we checked under the beds to see if we had left anything only finding left over potatoes chips from the previous residents. This hotel is not situated in the city center it has however a train station within 10 min walk that takes you to Stephenplatz and it also has a supermarket on the way for shopping. Its breakfast is very good and mainly it has people there willing to help it is a pity not to take care of it and bring it up to Hilton Standards.
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Cleaning suffers
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Lawrence V wrote a review Jan 2024
6 contributions5 helpful votes
Very disappointed. - Hot water shower isn't working and the water is really weak during the first night we stayed. Made a complaint at the reception and they sent someone to confirm the issue. I was then informed to change my room or wait for a technician at 8.30am the next day but they are not sure if the other room will have a similar issue. - The room is also really hot without ventilation. The aircon was just blowing hot air. - we decided to change the room. Disappointingly, there wasnt even an apology mentioned or said for the inconvenience. I felt like I was given a "just deal with it and take it or leave it" attitude. - only good is the breakfast choices. But It was too crowded. One thing that doesn't make sense is the small the plate which is smaller than the cutlery. Apparently if you look at other reviews, many other reviewers had shared similar issues online with the room ventialation and the water temperature and pressure of the shower. The service and facilities is not even close to what you expect from a Hilton. From experience, i feel it is subpar than supposedly lower tier double tree hilton. Though they claimed the rooms are recently renovated. To be honest, the poor services didn't help to make the stay more comfortable despite the inconvenience faced.
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Date of stay: January 2024Trip type: Travelled on business
Room Tip: Avoid this hotel. Is not worth paying the premium as is not really a hilton
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Hilton Vienna Waterfront, Guest Services / Front Office at Hilton Vienna Waterfront
Responded 4 weeks ago
Dear Guest We apology for all the inconvenience you had during your stay with us. Certainly this is not a Hilton standard and every guest should receive a better service as this had happened. The rooms and showers are updated now and there should not be a problem any longer. If you ever return to Vienna, we wish to welcoming you back again to show that we can deliver better service. Best regards The Hilton Vienna Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jennychav wrote a review Dec 2023
Athens, Greece16 contributions5 helpful votes
The overall experience was nice It is located in front of Danube which is wonderful but it is a bit far from the town The room was clean and big The breakfast was ok It was quite crowded at the breakfast area and at some moments there were not many options The wifi did not work during our stay Also our friends eho stayed at the 6th floor faced problems with water power and temperature
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Date of stay: December 2023
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Vienna Waterfront, Guest Services / Front Office at Hilton Vienna Waterfront
Responded 4 weeks ago
Dear Guest Thank you very much for providing your feedback on tripadvisor.com. We are very pleased to see that you were overall satisfied with your stay and are looking forward to welcoming you again. Best regards The Hilton Vienna Waterfront
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anita S wrote a review Dec 2023
1 contribution
It is the worst place to stay in my entire travel history in Europe. I have travelled a lot in the past but the management of the hotel is basking the glory of the old building but nothing works when you stay in the hotel from hot water, clogged showers to phones. The guests in the hotel had no internet for the five days we stayed in the hotel. The air conditioning was also not working in the rooms. It was very claustrophobic when I entered in the room and complained and they put a portable heater in an already boiling hot room. My daughter got a nose bleed thrice in two days cos of extreme hot and dry room. To top it all, room service menu is only visible by scanning the QR code which was no where to be found in the room. I had to go down to the restaurant to ask for food and they had no physical menu to see. I asked for a pizza and they told me price for pizza is 12 euros and offered few toppings which we agreed and I asked for two pizza. When the bill came it was around 45 euros for 2 pizzas which is so unethical as u mention a different price and bill completely different price. I didn’t expect this kind of unethical and poor service from Hilton.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Vienna Waterfront, Guest Services / Front Office at Hilton Vienna Waterfront
Responded 4 weeks ago
Dear Guest Thank you for taking the time to provide Tripadvisor your feedback. We regret that you were not satisfied with your stay and apology for all the inconvenience this might has caused you and your daughter. Best regards the Hilton Vienna Waterfront
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MabdRosa wrote a review Dec 2023
67 contributions54 helpful votes
Nice room, quite large, lots of space. Tea and coffee making facilities, no fridge!! Nice big bed, conditioner in the bathroom which is great if you have long hair! The breakfast was very good and we had a nice celebratory evening meal there. Lots of choices and good quality.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Vienna Waterfront, Guest Services / Front Office at Hilton Vienna Waterfront
Responded 4 weeks ago
Dear Guest Thank you very much for taking the time to provide Tripadvisor your comment. We are very happy to see that you were satisfied with your stay and are looking forward to welcoming you again at our property. Best regards The Hilton Vienna Waterfront
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marc wrote a review Dec 2023
3 contributions
The amenities aren’t bad (although construction doesn't help), but this hotel had some serious issues: 1. There was pubic hair in the shower. So they offered my pregnant wife a free alcoholic drink to make up for it. Maybe clean it or change our rooms instead? 2. The streets below the hotel are super noisy. Good luck if you want a quiet room. 3. The rooms are hot. During the winter, they disable all cooling from the air conditioning, ensuring high temps. They will offer you a fan to make up for it. That way hot air can be blown directly on you. Great. Don’t expect good service here. Choose another Hilton. -Gold Hilton Member
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Vienna Waterfront, Guest Services / Front Office at Hilton Vienna Waterfront
Responded 28 Dec 2023
Ahoi TheOtherMarcAnthony, thank you very much for taking the time to post a review on this website. We very much regret that your stay with us did not meet your expectations. Our aim is to make our guest's stay as pleasant as possible and therefore we are very sorry to learn that on this occasion we failed to meet your expectations and would like to apologize for the experiences made and the impression received. Please rest assured as the described does in no way reflect the high service standard we wish to provide to our guests. Your feedback has been already forwarded to the respective department heads. With kind regards, Your Hilton Vienna Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traveller94 wrote a review Dec 2023
Crete, Greece25 contributions11 helpful votes
I was there 1 year ago with friends! All was great The food was amazing ! The rooms cleaned! The room service also very good ! The only that I didn’t like ?!the reception staff was not so warm , they didn’t even smile . Although I had a pleasant time!
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Vienna Waterfront, Guest Services / Front Office at Hilton Vienna Waterfront
Responded 4 weeks ago
Dear Guest Thank you for your comment on Tripadvisor. We are very pleased to read that you were satisfied with your stay. Also we have trained the team member and the welcome and greeting should be better now. We are looking forward to welcoming you to show that we can deliver a better service. Best regards The Hilton Vienna Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£95 - £138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton vienna danube hotel vienna, vienna hilton
LOCATION
AustriaVienna RegionViennaLeopoldstadt / Prater
NUMBER OF ROOMS
368
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON VIENNA WATERFRONT - Updated 2024 Reviews (Austria)

Frequently Asked Questions about Hilton Vienna Waterfront
Which popular attractions are close to Hilton Vienna Waterfront?
Nearby attractions include Donauinsel (0.7 miles), Vienna University of Economics and Business (0.7 miles), and Ernst Happel Stadion (0.5 miles).
What are some of the property amenities at Hilton Vienna Waterfront?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Vienna Waterfront?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Vienna Waterfront?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Vienna Waterfront?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Vienna Waterfront?
Conveniently located restaurants include DASANABOL. - Marina Tower, Cafe Little Britain, and Stuwer - Neues Wiener Beisl.
Are there opportunities to exercise at Hilton Vienna Waterfront?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hilton Vienna Waterfront?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Vienna Waterfront?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Vienna Waterfront offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Vienna Waterfront?
The staff speaks multiple languages, including English and German.