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Mercure Hotel Raphael Wien

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Traveller (94)
Room & Suite (52)
Dining (5)
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Overview
  • Excellent48%
  • Very good38%
  • Average9%
  • Poor2%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
Spa
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Hotel Raphael Wien
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure Hotel Raphael Wien
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (412)
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LanguageEnglish
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77
48
9
6
4
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All reviewsshopping street in viennanearby ibislidl storemariahilfer stwarm hotelclose to subway stationthe main areasnice staygreat hotelpublic transportwalking distancestayed here for nightstea and coffee making facilitiesmodern roomscomfortable bedrecommend this hotelbeautiful room
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1 - 5 of 144 reviews
A TripAdvisor Member
3
Reviewed 4 days ago via mobile

We chose this hotel because we love Accor hotels and then realized great location near convenient metro stops and Maria HilferStrauß . The breakfast we booked with our room made it super convenient way to start the day and the selection was fantastic and service...More

Thank A TripAdvisor Member
Response from Anja W, Quality & Reputation Manager at Mercure Hotel Raphael WienResponded yesterday

Dear Guest, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.It will be a pleasure for us to welcome you back for...More

Hotel's Favourite
Reviewed 25 November 2017 via mobile

We came to Vienna for 5 nights to go to the Christmas markets, opera & see the sights. The hotel is a little out of the center but you can use public transport to get in, which there are great links for nearby (the underground)....More

1  Thank Gary C
Response from Erik N, Guest Relation at Mercure Hotel Raphael WienResponded 26 November 2017

Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

 Erik Nitsche Guest Relation

Reviewed 1 week ago via mobile

First off, the room is lovely and big and comfortable. However as a light sleeper I do not recommend this hotel. The walls are thin so we could hear everything from the noisy people staying next door. There is also an issue with the doors...More

Thank Imasugarjunkie
Response from Anja W, Quality & Reputation Manager at Mercure Hotel Raphael WienResponded 3 days ago

Dear Imasugarjunkie, thank you very much for your rating and sharing your experience from your stay. We use feedback, such as yours, to continuously make changes to our quality to improve the guest experience. Please know that your feedback is extremely valuable to us. We...More

Reviewed 1 week ago

My friend and I had a pleasant stay at the hotel. Our room was amazing and we had everything that is needed. The location was epic as it was close to Mariahilfer shopping street. There are few nice Italian restaurants close to the hotel and...More

Thank Julia P
Response from Anja W, Quality & Reputation Manager at Mercure Hotel Raphael WienResponded 1 week ago

Dear Julia P., thank you so much for your wunderful feedback and sharing your impressions with us and our future guests.It will be a pleasure for us to welcome you back, soon. Kind Regards from Mercure Hotel Raphael Wien, Anja Wehnert - Quality & Reputation...More

Reviewed 1 week ago

Very clean and well-maintained property. Breakfast is excellent with plenty to choose from. Hotel is a few minutes walk from metro station. Very nice location as a base for exploring the city. Too bad the weather was rainy.More

Thank Nemanja I
Response from Anja W, Quality & Reputation Manager at Mercure Hotel Raphael WienResponded 1 week ago

Dear Nemanja I, I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards from Mercure Hotel Raphael Wien, Anja...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Spa
Details
Price range
US$81 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$81 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
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Traveller (94)
Room & Suite (52)
Dining (5)
Business Centre & Event Rooms (3)
Nearby
Mariahilf
Vienna’s sixth district hosts high street shopping
heaven and pedestrian area Mariahilfer Strasse. The
weirdest local building is probably the city aquarium
Haus des Meeres, housed in one of Vienna’s six
remaining World War II defense towers, and topped with
a rooftop bar that offers stunning views over Vienna
and the centre. One of the most historic sites in the
area is the passageway of 18th century Raimundhof with
...More
Questions & Answers
Ask a question
yorkieexplorer
17 February 2018|
AnswerShow all 4 answers
Response from Waizer A | Reviewed this property |
Yes there is👍🏾
1
Vote
Ralu C
20 November 2016|
Answer
Response from vio86 | Reviewed this property |
There's no parking lot available but you can park the car at the ibis hotel nearby with 15 euro per day.
0
Votes
Room Tips
"Rooms looking to the garden behind the hotel are with no noise at all, only thing that can be heard are the..."
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"Rooms facing the back of the hotel don't have a view but were very quiet"
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"Room 112 is near A/C power unit, but its privilege room so it has all for free"
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"Rather large, stylish, all necessary things,a hair dryer,a kettle with coffe/tea sets, TV ( if you have time..."
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