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03/12/2017 04/12/2017
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    Hotel Mercure Wien Westbahnhof

    Felberstrasse 4, Vienna 1150, Austria
    011 43 720 884660
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    03/12/2017 04/12/2017
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    US$92
    US$94
    US$95
    Traveller (361)
    Room & Suite (114)
    Dining (17)
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    Overview
    • Excellent21%
    • Very good44%
    • Average23%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “train station” (37 reviews)
    “welcome drink” (4 reviews)
    “superior room” (9 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Mercure Wien Westbahnhof
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,026)
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    1 - 5 of 357 reviews

    Reviewed 4 weeks ago via mobile

    This is a corporate hotel conveniently placed closely to Vienna West Banhof station so useful for trams & trains only minutes ride to the centre. Very hot rooms as the air conditioning was turned off (it's October). So we had to open windows to the...More

    Thank Higherkinders4
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 4 weeks ago

    Dear Higherkinders4, I am very pleased that you took the time to review your visit with us at Mercure Wien Westbahnhof. Thank you for your positive review, the nice feedback, and also for your critique. We take your input very seriously and I have already...More

    Hotel's Favourite
    Reviewed 24 August 2017

    I visited this hotel for the second time after 6-7years and it was a nice surprise. Everything was over the expectations - staff very helpful, breakfast buffet really nice and the room was also nice. I only mentioned that I'll be coming with my 2y...More

    1  Thank gutzanu
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 25 August 2017

    Dear gutzanu, Thank you for taking the time to review your stay at Mercure Wien Westbahnhof. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we...More

    Reviewed 16 October 2017

    It's a big slab of a place, with no charm, but its position, just a stone's throw from the West Station, is excellent. The room was adequate, with the twin beds that my friend and I had requested, and the bathroom was small, with a...More

    Thank lynnekloot
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 17 October 2017

    Dear lynnekloot, we are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based...More

    Reviewed 14 October 2017

    A very nice, modern well located hotel with comfortable rooms but as with most hotels bar prices are a bit high. The room card stopped working twice which meant trailing back to reception but nothing major. It took 1 hour 20 minutes to walk back...More

    Thank Irene N
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 16 October 2017

    Dear Irene N, Thank you for staying with us at Mercure Wien Westbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay...More

    Reviewed 4 October 2017

    I had originally booked this hotel for 5 nights, but we left after only one. Reason being that the room we were assigned was just not acceptable (especially for the price we were charged!!). It was a "junior suite" and cost more than a regular...More

    Thank TeresaOntarioCanada
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 9 October 2017

    Dear TeresaOntarioCanada, we very much appreciate your comments regarding your stay at the Mercure Wien Westbahnhof. Thank you for the positive assessment for the breakfast. But we regret that your experience with the room did not meet your expectations; please allow us to express our...More

    Boutique Hotel Stadthalle
    1,466 reviews
    #14 of 359 hotels in Vienna
    0.2 mi
     
    Motel One Wien Westbahnhof
    1,183 reviews
    #87 of 359 hotels in Vienna
    0.07 mi
     
    Hotel Altstadt Vienna
    2,483 reviews
    #6 of 359 hotels in Vienna
    0.8 mi
     
    Fleming's Conference Hotel Wien
    983 reviews
    #112 of 359 hotels in Vienna
    0.1 mi
     
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$67 - US$155 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #110 Luxury Hotel in Vienna
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz and HotelQuickly so you can book your Hotel Mercure Wien Westbahnhof reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Austria >
    • Vienna Region >
    • Vienna
    • Also Known As
    • Mercure Wien Westbahnhof ,
    • Mercure Hotel Vienna
    Add Photo Photos
    Traveller (361)
    Room & Suite (114)
    Dining (17)
    Hotel & Grounds (235)
    Bathroom (37)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
    Nearby
    Fleming's Conference Hotel Wien
    983 reviews
    .11 miles away
     
    Motel One Wien Westbahnhof
    1,183 reviews
    .07 miles away
     
    Boutique Hotel Stadthalle
    1,466 reviews
    .18 miles away
     
    Nearby Restaurants
    Pulkautaler Wein & Bierhaus
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    Vapiano
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    .16 miles away
    Restaurant Tartuf
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    .09 miles away
    Konoba Pescaria
    99 reviews
    .16 miles away
    Nearby Attractions
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    .41 miles away
    Raimund Theater
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    .43 miles away
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    WestLicht
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    Ask a question
    Questions & Answers
    ALW125
    30 May 2017|
    AnswerShow all 5 answers
    Response from MarkHuber | Property representative |
    Dear ALW125, thank you for asking. There are hairdryers in the room and there is an ironing room on the second floor. Best regards, Mark Huber Rooms Division Manager
    1
    Vote
    Jolie T
    24 January 2017|
    AnswerShow all 4 answers
    Response from MarkHuber | Property representative |
    Dear Jolie T, thank you for asking. We serve our buffett breakfast on weekdays from 6.30am untill10.30am, on week-ends from 6.30am untill 11.00am. Best regards, Mark Huber Rooms Division Manager
    0
    Votes
    Parneet S
    25 August 2016|
    AnswerShow all 4 answers
    Response from EmanSaad1 | Reviewed this property |
    ‫Hello there is only electric kettle‬
    1
    Vote
    Google Translation
    Room Tips
    "Make sure of the size of the room, whether they have AC, SAFE in the rooms or not. Higher floor better"
    Read review
    "Ask for a quiet room facing the yard. The noise from the main road is terrible."
    Read review
    "Ask for Air Conditioning"
    Read review
    "Make sure your room has aircon"
    Read review
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