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Hotel Mercure Wien Westbahnhof

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Hotel Mercure Wien Westbahnhof
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873 Reviews from our TripAdvisor Community

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Showing 305: English reviews
A TripAdvisor Member
Reviewed 3 days ago NEW via mobile

Hotel was poorly maintained and looked dirty. Very run down for 4 stars. We have stayed in other Mercure hotels and this was by far the worst. Dinner was poor, breakfast had variety but some of the items were not fresh. Very disappointing experience.

Thank A TripAdvisor Member
Fingringhoe, United Kingdom
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago

Situated close (5mns walk) to Westbahnhof station and tram hub together with access to U-bahn 3 and 6 which are handy for getting to city centre. Breakfast good start to day. Room small but comfy. Bit limited on lifts which can be difficult if a coach load has just arrived or is leaving.

Thank Pigsfoot
Boston, Massachusetts
Level Contributor
81 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 weeks ago via mobile

Rooms are small but clean and comfortable. Bathroom has a bath/shower combination. Breakfasts are very good with a great selection. Only problem is tiny elevators that accommodate only 4 people. When one is out of order you can wait 10 minutes to get back to seventh floor or face a long climb.

Thank robroy18
Barnstaple, United Kingdom
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 8 October 2016 via mobile

Stayed for 3 nights for a conference. Check in good and efficient. Room slightly on the small size but nice and quiet. No air conditioning, wasn't expecting Vienna to be as hot so opened window only to find fire escape walkway outside of it, this was on the sixth floor, so not terribly secure. Small bar area for food,limited room... More 

Thank Jackie R
Level Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 October 2016 via mobile

We finished a cycling trip here and it was a nice stay. Our fan in the room worked most of the time and the bed was good. Breakfast was most impressive and helped us start off the day. They had good table clearers too. The best part was the location. There was a laundromat close by. Trams and trains were... More 

2 Thank Vicki A
Alexandria, Egypt
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 October 2016 via mobile

First of all you can reach the hotel directly by bus from the airport. There is a bus every 30 minutes directly to westbahnhof costs only 8 € one way, you can buy the ticket from the ticket machine outside the airport. The bus takes you directly to westbahnhof where the hotel is just 100 meters away from the westbahnhof... More 

6 Thank johnhanna62
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 October 2016

Small room, service less, and nothing to boost of at this hotel except near to West railway Station.. for location i could have rated this high.. but for quality of sleep, relaxing, comfort this hotel was too away from all of this.. Not recommended. Parking @ 15 euro per night.

Thank Kapil S

Travellers are raving about these Vienna hotels

Cairo, Egypt
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 September 2016 via mobile

I was lucky to stay at Mercure hotel, it' s location is perfect in front of Westbanhauf railway station, there are many restaurants all around the hotel also there are lots of shops if u walk to Maria street ,it's just a 5 minute walk to the shops .My room was very spacey there is a kettle in the room... More 

Thank Kiapride
London, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 September 2016 via mobile

Before I booked this hotel, I read around the review different sites. Staff are helpful. Clean hotel, but need a touch of paint. Nice breakfast. Next to the metro, tram airport bus and street shopping area. There is a shopping complex nearby as well. I will use this hotel again.

1 Thank Iriseyeeye
Bundaberg, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2016 via mobile

Upon check in the staff member was border line rude. The rooms had no air con and whilst the window opened it did little to cool the room. On one of the day's the cleaning staff had opened the window and left it open which concerned me because there was a fire escape walkway directly outside the window that gave... More 

Thank qanaba

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  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel Vienna Mercure Westbahnhof is situated next to the train station City West, in an impressive location near Mariahilfer Strasse with a fantastic range of shops to choose from. It is also close to Wiener Stadthalle, a venue for international artists, just around the corner from Vienna's top musical stage - Raimund Theater. The Naschmarkt, Schonbrunn Palace, Art History Museum, the new Stadtsaal Theater and Vienna's historical old town are easy to visit by metro and tram. The hotel has 252 rooms as well as a restaurant and "M Fifteen" bar. It offers 5 meeting rooms, which can be connected for a total area of 2799 sq. Ft. (260 M²). We offer space for up to 200 people, whether for business or pleasure. ... more   less 

Additional Information about Hotel Mercure Wien Westbahnhof

Address: Felberstrasse 4, Vienna 1150, Austria
Region: Austria > Vienna Region > Vienna
Price Range: £48 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Wien Westbahnhof 4*
Number of rooms: 252
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Also Known As:
Mercure Wien Westbahnhof
Mercure Hotel Vienna
Hotel Style:
#112 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Wien Westbahnhof staff and other travellers.
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Questions? Get answers from Hotel Mercure Wien Westbahnhof staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back are quieter”
 of 5 bubbles Pigsfoot, 11 Nov 2016 | Read review
“Any room that faces the street is good. If the lift doesn't work get a ground floor room.”
  • The room was clean and comfortable.
 of 5 bubbles Eddie2891951, 6 Aug 2016 | Read review
“we do's not recmond this hotel.”
 of 5 bubbles meridilliclub, 17 Jun 2016 | Read review
“the rooms whose Windows are on the metro station side are very noisy”
 of 5 bubbles francydt, 9 Jun 2016 | Read review
“Corner room, away from the elevator.”
 of 5 bubbles 744nguyend, 1 Jun 2016 | Read review
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