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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
I took advantage of an Accor special offer to stay three nights as this hotel.
The only complaint was the pathetic Wi-Fi in my room. I would have expected a quality hotel brand such as Mercure to have a decent Wi-Fi serviceMore
Review collected in partnership with Accorhotels.com
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1 Thank Andrew S
Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded 11 February 2015
Dear Andrew S,
Thank you for commenting on your stay. It is great to hear that you enjoyed your time with us.
Two weeks ago we have developed the wireless lan in the hotel. I am sorry that it has not been probably in place...More
I stayed this week in this Hotel, choosen because of its location just very close to the railway station.
Once you are in the lobby the Hotel look ok, but when you enter the elevator to reach your room floor, you understand the situation of...More
1 Thank Isia T
Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded 20 January 2015
Dear Isia T,
Thank you for taking the time to tell us about your stay at our hotel. Thank you as well for telling us about the things we could improve - especially regarding the heating. Unfortunately I do not know in which room you...More
I stayed here for 3 nights with my wife. First impressions of the hotel were good, the lobby is open and modern with a trendy bar and restaurant. The staff at the checkin counter were efficient without being overly welcoming or friendly.
However, that was...More
3 Thank James_david_32
Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded 14 January 2015
Sehr geehrter James_david_32,
wir danken Ihnen vielmals, dass Sie sich nach Ihrer Reise die Zeit genommen haben, uns zu bewerten,...More
The smallest hotel room I have seen, claustrophobic but clean. Wifi only in lobby. Close to the station and metro. Had to leave early to get a train so missed out on the breakfast. I guess you get what you pay for, and hotels are...More
1 Thank cr7London
Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded 7 January 2015
thank you for telling us about your experience in our hotel. I'm glad to read that you were happy with the location of the hotel.
I am sorry to hear that your stay did not in all points meet your expectations. Unfortunately I...More
US$69 - US$130 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#111 Luxury Hotel in Vienna
Non-Smoking Rooms ,
Number of rooms
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