K+K Palais Hotel
Rudolfsplatz 11, Vienna 1010 Austria
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About
#69 of 395 hotels in Vienna
Location
Cleanliness
Service
Value
Behind an elegant old facade lies this hotel of great sophistication and modern luxury a historical building once belonging to the imperial family. As all K + K Hotels it offers state-of-the-art amenities elegantly furnished rooms and the personal service of highly trained and motivated staff. Its quiet location in the Vienna city center and its close proximity to St. Stephens Cathedral to the pedestrian area and underground stations make it particularly attractive. Free WiFi in all guest rooms and public area. Free access to the Internet Lounge (PCs, printer and international newspapers). Complimentary coffee and tea making facilities in the rooms.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Car hire
Taxi service
Conference facilities
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Park View
Quiet
Languages Spoken
English, Spanish, German, Polish and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
241Restaurantswithin 0.3 miles
102Attractionswithin 0.3 miles
Contact
Rudolfsplatz 11, Vienna 1010 Austria
Name/address in local language
Getting there
SchottenringVienna U-Bahn5 min
SchottenringVienna U-Bahn5 min
Car HireSee all Vienna car hire
1656Reviews27Q+A100Room tips
Reviews
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Hotel was lovely, clean, nicely decorated with friendly and helpful staff. The hotel was kept nice and cool ideal for the hot weather. The breakfast was nice with lots of options and we were a given a packed lunch for our day trip to Budapest. Would definitely recommend staying here. Also a good location with lots of attractions within walking distance.
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Date of stay: June 2022Trip type: Travelled with family
Helpful
Response from Juergen Fleischhacker, General Manager at K+K Palais Hotel
Responded 6 days ago
Dear Jennifer Louise, Thank you for your latest stay and for sharing your impressions here on TripAdvisor with other travelers! We are glad you had a great time here and would be happy to welcome you on another occasion soon again! Your K+K Team
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Had a wonderful stay here. We had a spacious family room overlooking the park which was clean, comfortable and had good facilities. Bed comfortable, shower powerful with plenty of hot water and air con worked well - as very hot when we visited. Room has a safe and also a fridge - which we kept drinks in for use the following day. Vienna airport lines bus stop is 5 minutes walk away, two metro stations within 5 minutes walk either direction (schwedenplatz or shottering), there are 2 supermarkets literally round the corner and the city centre (main shopping area/St Stephan cathedral) took us around 10 minutes to walk. Plenty of restaurants either local or in city centre yet hotel in a quiet area. We found Vienna an easy city to walk around. Breakfast had plenty of choice - hot sausages, bacon and scrambled eggs, cold meats, cheese and rolls as well as croissants, pastries, fresh fruit and cereals. Staff at breakfast were polite and attentive and bring the choices of coffee or tea to your table. We found the breakfast room never overly busy and always well stocked.…
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Date of stay: June 2022Trip type: Travelled with family
Helpful
Response from Juergen Fleischhacker, General Manager at K+K Palais Hotel
Responded 3 weeks ago
Dear Melliegirl12, Thank you for sharing your impressions with other travelers here on TripAdvisor! Especially thank you for highlighting our breakfast and the location of our property. It would be a pleasure for us to welcome you back on another occasion! Your K+K Team
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Excellent clean rooms excellent front nest and the best breakfast I had in the whole journey A great neighborhood quiet in the old city with a little park across the street to relax when the book or in my case have a cigarette Make sure you sign up for guru walk free walking towards in different areas of Vienna
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Use Bolt taxi service download the app Uber sucks
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Helpful
Response from Juergen Fleischhacker, General Manager at K+K Palais Hotel
Responded 3 weeks ago
Dear igal060357, thank you for your recent stay and your excellent review highlighting our breakfast! We are happy you had a great time in Vienna and it would be a pleasure to welcome you back on another occasion! Your K+K Team
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We spent three happy days here! We stayed on the fifth floor overlooking the park in the square. No noise from other rooms, corridor or from outside other than nice laughter and shouts occasionally from the children at the park. The rooms were not modern but our park view, spacious room had everything we could need for a great stay. Comfort, cleanliness,WiFi, tea & coffee making facilities, fridge, and good in bathroom & shower. We loved the breakfast; lots of choice and good quality. Special thanks to the lovely ladies in the breakfast room who were warm, friendly, helpful and always kept the area tidy and well-stocked. The location was great... 4 mins walk from good value airport bus stop (Vienna Airport Lines Value) - takes only 20 mins- and close to other public transport links. We, however walked everywhere! City centre is 15/20minutes walk only. Would most definitely recommend this hotel.…
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Date of stay: May 2022Trip type: Travelled as a couple
Helpful
Response from Juergen Fleischhacker, General Manager at K+K Palais Hotel
Responded 4 weeks ago
Dear bramleyKent, Thank you for your wonderful review of our Hotel. We truly appreciate your feedback and we are happy to learn that everything met your expectations upon your recent stay. We very much hope we may welcome you back in the near future. Your K+K Team
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This is a well located hotel in a quiet part of the city in front of a park. Initially we got a very small room on the top floor where we couldn’t stand in the shower due to the low roof. They got us a different room one day after but the new room had a water problem that inundated the whole room and they changed us again to a third room. Despite the fact that they never apologized for what happened they gave us a discount of one day. Their manager seemed initially upset with our complain as if it was our fault, but after realized they were wrong. Their manager was rude
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Avoid the top floor
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Helpful
Response from Juergen Fleischhacker, General Manager at K+K Palais Hotel
Responded 16 May 2022
Dear Hugo, Thank you for your recent stay and your feedback, this is highly appreciated! We are very sorry that your first rooms did not meet your expectations, and that after your room move you had a technical problem. Certainly this is very unfortunate and we do apologize for your inconvenience and also that you left with feeling, that your matter was not handled in a proper way. Please rest assured, that we have discussed your raised points with the relevant persons. We hope that overall you enjoyed your time in Vienna and that you will give us another chance, as we know that we can do much better. Kindest regards from Vienna Your K+K Team
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Friendly staff and easy check in process. The room was very clean and had a nice shower as well as a functional safe and complementary water. The wifi was really good and available throughout the hotel. The location was EXCELLENT — really close to all of the main attractions. The room key was slightly odd in that it had the room number written on it, but overall would definitely stay here again and will be recommending this hotel to friends and family when they come.
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Date of stay: May 2022Trip type: Travelled with friends
1 Helpful vote
Helpful
Response from Juergen Fleischhacker, General Manager at K+K Palais Hotel
Responded 16 May 2022
Dear Joelletally, Thank you for your latest stay and your excellent review with all mentioned highlights! I am sorry that the room key was odd - you can drop your key every time you leave the hotel at the reception. However we would be happy to welcome and persuade you on another occasion! Your K+K Team
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Great clean rooms with friendly staff. Tucked away in a quiet side street this was a great location just out of the noise of the downtown. Large city park across the street and about 20 min walk from everything. Just spent 4 nights in the k&k in Budapest and it was just as nice. K&k will be my go to in the future.
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Date of stay: April 2022Trip type: Travelled with family
Helpful
Response from Juergen Fleischhacker, General Manager at K+K Palais Hotel
Responded 1 May 2022
Thank you for your latest stay and re-booking at our K+K Hotels, as well as your excellent review! We would be happy to welcome you on another occasion in Vienna or in one of our sister hotels! Your K+K Team
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+1
As far as European Hotels under €100 a night go K+K Palais Hotel is pretty tough to beat. From easy check-in and check-out to a location on the Danube near local public transportation arrival and departure are flawless. Dated but cleanly one can expect small rooms but everything necessary including strong WiFi and good water pressure. Add in free bottled water, a well-equipped 24/7 gym and quality housekeeping and this is a gem in its category.
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Date of stay: March 2022
Rooms
Cleanliness
Service
Helpful
Response from Juergen Fleischhacker, General Manager at K+K Palais Hotel
Responded 1 Apr 2022
Thank you for your latest stay and your excellent review with all mentioned highlights! I would like to add the information that you booked your room without breakfast and that the prices are currently still impacted by the pandemic situation. However we would be happy to welcome you on another occasion! Your K+K Team
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The room is just ok, very small and the bed uncomfortable, the morning breakfast it’s average, not a big verity and basic food. Service and Customer service are terrible, the staff, especially in the dining room, is rude, the are understaffed and this is the excuse of the ladies during breakfast. We have reported at the guest service many complaints referred to the breakfast and the staff, what we have got back? Just a “we are sorry”. Hospitality business it’s something else, they are far away…
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Juergen Fleischhacker, General Manager at K+K Palais Hotel
Responded 2 Nov 2021
Dear Andrea, thank you for your recent stay at our property and the feedback! We are indeed very sorry, that our staff could not meet your expectations and please accept our apologies for your inconvenience. All our employees are doing their very best day by day to fulfill our guests wishes and we usually get great feedback on our staff, but please be assured that we will follow up with the team. We hope you enjoyed your time in Vienna and had some time explore our great city. Yours Juergen & the K+K Team
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Stayed here with my daughter to visit the Christmas Markets in 2019. The hotel is well placed to visit many of these within walking distance. The staff were incredibly helpful and friendly and the hotel was clean and the rooms very comfortable. Will definitely stay here again when I revisit.
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Date of stay: February 2020
Value
Cleanliness
Service
1 Helpful vote
Helpful
Response from Juergen Fleischhacker, Geschäftsführer at K+K Palais Hotel
Responded 10 Jan 2021
Thank you for your good review from 2019! Your K+K Team
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PRICE RANGE
US$123 - US$187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
k palais hotel, hotel k palais
LOCATION
AustriaVienna RegionViennaInner City
NUMBER OF ROOMS
66
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Claim Your Listing Frequently Asked Questions about K+K Palais Hotel
Which popular attractions are close to K+K Palais Hotel?
Nearby attractions include Peterskirche (0.3 miles), Palais Schönborn-Batthyány (0.3 miles), and Vienna Nights Pub Crawl (0.1 miles).
What are some of the property amenities at K+K Palais Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre.
Which room amenities are available at K+K Palais Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at K+K Palais Hotel?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Is parking available at K+K Palais Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to K+K Palais Hotel?
Conveniently located restaurants include Indien Village, GO!Wien, and Cafe Restaurant Leto.
Are there opportunities to exercise at K+K Palais Hotel?
Yes, guests have access to a fitness centre during their stay.
Does K+K Palais Hotel have airport transportation?
Yes, K+K Palais Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is K+K Palais Hotel located near the city centre?
Yes, it is 0.4 miles away from the centre of Vienna.
Are any cleaning services offered at K+K Palais Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at K+K Palais Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.