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Hotel Rathauspark Wien, a member of Radisson Individuals

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Traveller (281)
Room & Suite (305)
Dining (37)

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About

#168 of 375 hotels in Vienna
Location
Cleanliness
Service
Value
Follow in the footsteps of famous personalities and stay near top attractions at the charming Hotel Rathauspark Wien, a member of Radisson Individuals. This impressive city palace dates back to 1882 and is located just a few minutes' walk from the city center in an inspiring neighborhood close to Vienna's Rathaus and Rathauspark. The unmistakable Viennese charm of this mansion house is by no means limited to its facade. Experience exceptional comfort in the 117 rooms and suites, each featuring Wi-Fi, air conditioning, and a flat-screen TV. Treat yourself to a traditional Austrian breakfast at our stylish restaurant or a refreshing drink in our bar. Browse our bookshop with its lovingly selected, Vienna-focused range, and relax with a book in our Platzl - a lounge decorated with a mural by the artist Laura Wolfsteiner, portraying true stars from the Grätzl (local neighborhood).
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Meeting rooms
Baggage storage
Parking
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Taxi service
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Hair dryer
Safe
Telephone
Laptop safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, French, German, Italian

Location

Rathausstraße 17, Vienna 1010 Austria
Name/address in local language
Hotel Rathauspark Wien, a member of Radisson Individuals
1083Reviews18Q+A99Room tips

Reviews
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Jim F wrote a review Feb 2024
6 contributions1 helpful vote
There seemed to be mixed views when we booked our 3 night trip. However my wife and I as young "seniors" thought this was a great hotel. We had a superior room (403) that had everything though charging e3.50 for bottled water we thought was free was the only negative. Very clean, maid serviced daily (with eco options).Working lift down to a great breakfast on par with any other Austrian hotel, help yourself machine coffee. Very handy for U and S bahn trains and tram at Rathaus. We found Elisenda on reception an excellent asset,she called restaurants for us, made great recommendations (Do try Einsteins around the corner..esp the goulash soup starter), and gave us good directions on the local map. She was really helpful. We give this hotel a deserved 5* stay.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Ask Reception/Elisenda for any advice. I recommend you download the "Wein" travel app for e...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rathauspark Austria Trend Hotel, Geschäftsführer at Hotel Rathauspark Wien, a member of Radisson Individuals
Responded 2 weeks ago
Dear valued guest, Thank you for taking the time to share your experience at our hotel. We're delighted to hear that you and your wife enjoyed your stay with us and that you found our hotel to be a great choice for your trip. It's wonderful to hear that you were pleased with the cleanliness of your room and the daily maid service. We apologize for any inconvenience regarding the bottled water charge and appreciate your feedback on this matter. We're glad to hear that you found our breakfast offering to be on par with other Austrian hotels and that you found our location convenient for accessing public transportation. We're especially grateful for your kind words about Elisenda at reception. We will be sure to pass on your compliments to her and the rest of the team. Providing excellent service is always our priority, and we're thrilled that Elisenda was able to assist you with restaurant recommendations and directions. Thank you for awarding us a 5-star rating. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back on your next visit to Vienna. Best regards, Nicole Mandl General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dana77548 wrote a review Jan 2024
Moscow, Russia10 contributions1 helpful vote
Nice building. Looks like well located. But it’s 15-20 minutes walk to any of the transportation. Though same distance to the Rathaus. Standard room is really tiny. Wardrobe is totally inconvenient. No confortable space for 2 hand luggage suitcases. No elevator for the first floor. Ironing room is one for the whole hotel, very strangely organized. We didn’t try breakfast option because of the asked price 25€. Fantastic breakfast with mimosa cocktail is served anywhere near for better price. We had breakfast at Enrich for 37€ for 2 persons. Sleeping mask was a nice touch from the hotel.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rathauspark Austria Trend Hotel, Geschäftsführer at Hotel Rathauspark Wien, a member of Radisson Individuals
Responded 16 Jan 2024
Dear Guest, Thank you for taking the time to share your thoughts. We're pleased to hear you found our building appealing and well-located. However, we apologize for any inconvenience regarding the distance to transportation and the size of our standard rooms. We appreciate your feedback on the wardrobe and lack of elevator on the first floor – we'll certainly review these aspects for improvement. Regarding the breakfast option, we understand your concerns about the price, and we appreciate your honesty. We'll take your feedback into consideration for any future adjustments. It's great to hear you found the sleeping mask to be a nice touch. We value your input and hope to have the opportunity to welcome you back for an improved experience in the future. Best regards, Nicole Mandl General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nottinghall wrote a review Dec 2023
Weymouth, Massachusetts469 contributions198 helpful votes
Not quite sure what the negative reviews were all about. We loved this place and look forward to staying here again. The desk staff couldn't have been more helpful (this was our first visit to Vienna). Easy walking to everything!! We loved the room. Spacious, comfy king-sized bed, nice bath with good towels. Breakfast was incredible! How could you not like it?
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rathauspark Austria Trend Hotel, Geschäftsführer at Hotel Rathauspark Wien, a member of Radisson Individuals
Responded 3 Jan 2024
Dear Guest, Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you loved your stay and appreciate your kind words. It's wonderful to know that the desk staff were helpful and that you found the location convenient for exploring Vienna. We're also glad you enjoyed the spacious room, comfy bed, and the delightful breakfast. We look forward to welcoming you back for another fantastic stay in the future. If you have any specific requests or preferences for your next visit, please feel free to let us know. Thank you for choosing us, and we can't wait to host you again! Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LizzieS606 wrote a review Dec 2023
Milton Keynes, United Kingdom241 contributions96 helpful votes
The location of the hotel is the saving grace! Down a side street that is nice and quiet yet just a couple of minutes walk from the Christmas markets. The room was very small and dark. Facilities were limited. No conditioner or body lotion. The shampoo on the shower is a pump anchored to the wall and the position of the fitting made it difficult to get any out anyway! Wouldn’t stay again
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rathauspark Austria Trend Hotel, Geschäftsführer at Hotel Rathauspark Wien, a member of Radisson Individuals
Responded 3 Jan 2024
Dear Guest, Thank you for taking the time to share your thoughts on your recent stay. We appreciate your feedback. We're delighted to hear that the location was a positive aspect of your stay, providing a quiet atmosphere close to the Christmas markets. However, we apologize if the room size and amenities did not meet your expectations. Your comments about the limited facilities and the inconvenience with the shampoo dispenser are noted, and we will assess these areas for improvement. We regret that your experience has led you to decide against staying with us again. We take your feedback seriously and will use it to enhance our services in the future. Thank you for your honesty, and we hope you have enjoyable stays in your future travels. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katherine J wrote a review Dec 2023
Roanoke, Virginia6 contributions
Beds were not very comfortable. The “bar” is a 3 ft counter in the tiny lobby. Breakfast was good but crowded. No parking and no facilities. Large building and very industrial-like. Good location to walk around. Not many restaurants in the area.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rathauspark Austria Trend Hotel, Geschäftsführer at Hotel Rathauspark Wien, a member of Radisson Individuals
Responded 3 Jan 2024
Dear Guest, Thank you for sharing your feedback about your recent stay. We appreciate your honest comments. We apologize for any discomfort you experienced with the beds. Your feedback is valuable, and we will take it into consideration for future improvements. We regret if the bar size did not meet your expectations. We understand the importance of creating a comfortable and welcoming atmosphere and will explore ways to enhance our guests' experience. We're pleased to hear that you enjoyed the breakfast, and we apologize if it felt crowded. We will assess the breakfast arrangements to ensure a more comfortable dining experience for our guests. While we don't have on-site parking facilities, we appreciate your understanding of the good location for exploring on foot. We will continue to explore options to improve our overall guest experience. Thank you for your feedback, and we hope to have the opportunity to welcome you back for an improved stay in the future. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Natalie M wrote a review Dec 2023
2 contributions
The most disappointing and frankly dangerous hotel I have ever stayed in. My husband has impaired mobility, we were allocated an ‘attic’ room, not what was paid for and had the lift not worked we would’ve been stuck on the top floor. The room was so small the bed was shoved up against the wall so you had to shuffle in and out. Attic style ceilings meant bending down and the smell was awful. An absolutely appalling hotel.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rathauspark Austria Trend Hotel, Geschäftsführer at Hotel Rathauspark Wien, a member of Radisson Individuals
Responded 3 Jan 2024
Dear Guest, We sincerely apologize for the extremely disappointing experience you had during your stay. Your concerns about the allocated "attic" room, especially with impaired mobility, are taken seriously. We regret any inconvenience caused by the room size and layout, as well as the unpleasant odor. This does not meet our standards, and we will thoroughly investigate and address these issues to prevent similar incidents in the future. We understand the importance of accessible and comfortable accommodations, and we apologize for falling short in this regard. Please accept our sincere apologies, and we hope to have the opportunity to rectify this situation and provide a more positive experience in the future. If you have any additional details or if there's anything specific you would like us to address, please reach out to our customer service team. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LoveTravel824251 wrote a review Dec 2023
5 contributions1 helpful vote
Booked 8 months in advance for two dbl rooms. On arrival they downgraded us to single rooms as their booking showed 1 adult per room, but my multiple confirmations from them showed 2 adults per room. They did not apologise or try to find rooms for us. They found us rooms in a partner hotel way outside Vienna centre. I believe they sold our rooms for more money. Absolutely appalling treatment and Radisson will never be booked again by us.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Never book a Radisson!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rathauspark Austria Trend Hotel, Geschäftsführer at Hotel Rathauspark Wien, a member of Radisson Individuals
Responded 3 Jan 2024
Dear Guest, We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. We deeply regret any frustration caused by the room allocation error and the subsequent downgrade. Please accept our apologies for not meeting your expectations and for any inconvenience caused. We understand the importance of a smooth check-in process and recognize that we fell short in this regard. Your feedback is valuable to us, and we assure you that we will investigate the issue to prevent such occurrences in the future. We apologize for any confusion with the booking details and for the inconvenience of being relocated to a partner hotel. Regarding your concern about potential upselling, we want to assure you that it is not our policy to engage in such practices. We will review the circumstances surrounding your relocation and take appropriate action to prevent any misunderstandings in the future. We appreciate your patience and understanding in this matter. As a gesture of goodwill, we would like to offer you a complimentary stay or other suitable compensation during your next visit. Please contact our customer service team to discuss the details of your compensation. Once again, we apologize for the inconvenience you experienced, and we hope to have the opportunity to regain your trust in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dougherty Alvar... M wrote a review Dec 2023
1 contribution1 helpful vote
+1
We paid for a “standard room” for two people with a queen bed. Instead we received a much smaller room with a double bed for 1 person. Completely different from the pictures. Staff was rude when we tried ask for a refund and got upset that we were “holding up the que” at the front desk. We got a room that was worth half what we paid for and staff said there was nothing they could do.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rathauspark Austria Trend Hotel, Geschäftsführer at Hotel Rathauspark Wien, a member of Radisson Individuals
Responded 3 Jan 2024
Dear Guest, Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you experienced during your stay. We regret that the room you received did not align with your reservation and the pictures provided. We understand the importance of accurate room assignments, and we apologize for any frustration caused. Furthermore, we apologize for any perceived rudeness from our staff. This is not reflective of our service standards, and we will address this issue to ensure better communication and assistance in the future. We understand your dissatisfaction, and we are committed to investigating the matter to prevent similar incidents. Please reach out to our customer service team with your reservation details so that we can address this issue promptly and discuss possible solutions. We appreciate your patience and hope to have the opportunity to rectify this situation and regain your trust in the future. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Redcap246 wrote a review Dec 2023
Bath, United Kingdom191 contributions61 helpful votes
On entering the room I felt I was being dragged back to Eastern Germany in the 80s. Could definitely do with an upgrade considering the cost of a room per night. TV ancient with only news channel in English. Received confirmation for my booking a queen sized bed, yet got a room with 2 single beds. Hotel bar can fit 3 people in it? I certainly would recommend going elsewhere!
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rathauspark Austria Trend Hotel, Geschäftsführer at Hotel Rathauspark Wien, a member of Radisson Individuals
Responded 3 Jan 2024
Dear Guest, Thank you for sharing your feedback, and we apologize for the disappointment you experienced during your stay. We're sorry to hear that the room decor did not meet your expectations, and we appreciate your suggestion for an upgrade. Your comments about the TV and the bed setup are noted, and we will investigate these discrepancies to ensure accurate information is provided in the future. We regret if the size of the hotel bar did not meet your expectations. Your feedback is valuable, and we will consider ways to enhance the overall experience for our guests. We apologize for any inconvenience caused, and we appreciate your honest comments. We hope to have the opportunity to welcome you back in the future, providing a more positive and improved experience. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sue6693 wrote a review Nov 2023
Blackpool, United Kingdom43 contributions66 helpful votes
Just returned from a 4 night stay here. Loved Vienna but were badly let down by this hotel. The room we had was on the top floor and due to it being in the eaves had a sloping ceiling down the whole of one side. This was dangerous if you needed to get up in the night for a loo visit. It also made the room feel closed in. The bathroom was totally impractical for people of our age. Both of us were unable to use the shower as it was located in the bath and we couldn’t climb into the bath. There was no handrail to assist or a non slip bath mat. Therefore we had to just wash daily at the sink. We did ask to move rooms the day we arrived but were told it wasn’t possible as the hotel was full. Why they would put people of our age in a room like that is baffling. In our experience this is nowhere near a 4 star hotel.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rathauspark Austria Trend Hotel, Geschäftsführer at Hotel Rathauspark Wien, a member of Radisson Individuals
Responded 20 Nov 2023
Dear guest, I'm truly sorry to hear that your stay at the hotel didn't meet your expectations. Your comfort and satisfaction are our utmost priority, and it's regrettable that this was not reflected during your visit. The issues you've pointed out about the room layout and bathroom facilities are indeed concerning, especially considering your specific needs. I sincerely apologize for any inconvenience caused. It's crucial for us to ensure that our rooms are safe and comfortable for all our guests. Your feedback about the lack of a handrail and a non-slip bath mat is valuable and will be taken into immediate consideration. We understand how important these features are for our guests' safety and comfort. I regret to hear about your request to change rooms not being accommodated due to high occupancy. We strive to meet the needs of all our guests, and it's distressing to learn we fell short in this case. We will certainly review our room assignment practices to better serve our guests in the future. Please accept my apologies for your experience not aligning with our usual high standards. We are committed to providing a quality service and your feedback will be instrumental in helping us improve. I hope you will consider giving us another chance to demonstrate the true level of our hospitality in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£89 - £124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
austria trend vienna
LOCATION
AustriaVienna RegionViennaInner City
NUMBER OF ROOMS
117
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL RATHAUSPARK WIEN, A MEMBER OF RADISSON INDIVIDUALS - Updated 2024 (Vienna, Austria)

Frequently Asked Questions about Hotel Rathauspark Wien, a member of Radisson Individuals
Which popular attractions are close to Hotel Rathauspark Wien, a member of Radisson Individuals?
Nearby attractions include Crime Runners (0.2 miles), Rathausplatz (0.2 miles), and Rathaus (0.2 miles).
What are some of the property amenities at Hotel Rathauspark Wien, a member of Radisson Individuals?
Some of the more popular amenities offered include free wifi, a lounge, and airport transportation.
Which room amenities are available at Hotel Rathauspark Wien, a member of Radisson Individuals?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Rathauspark Wien, a member of Radisson Individuals?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Hotel Rathauspark Wien, a member of Radisson Individuals?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Rathauspark Wien, a member of Radisson Individuals?
Conveniently located restaurants include Vienna Sausage, Salettl am Campus, and Hemma Scandinavian Feeling.
Does Hotel Rathauspark Wien, a member of Radisson Individuals have airport transportation?
Yes, Hotel Rathauspark Wien, a member of Radisson Individuals offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Rathauspark Wien, a member of Radisson Individuals located near the city centre?
Yes, it is 0.8 miles away from the centre of Vienna.
Are any cleaning services offered at Hotel Rathauspark Wien, a member of Radisson Individuals?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Rathauspark Wien, a member of Radisson Individuals?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Rathauspark Wien, a member of Radisson Individuals offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.