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Leonardo Hotel Vienna

1,257 reviews
#160 of 359 Hotels in Vienna
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Traveller (401)
Room & Suite (189)
Dining (31)
Overview
  • Excellent23%
  • Very good45%
  • Average22%
  • Poor6%
  • Terrible4%
Travellers talk about
Wifi
Breakfast Buffet
Non-Smoking Hotel
Suites
Bar/Lounge
Multilingual Staff
Pets Allowed
4.0 Star Hotel
All hotel details
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Reviews (1,257)Write a Review
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All reviewswestbahnhof stationnice hotelmariahilfer streetper dayrooms are smalltransport linksfree internetreception staffeasy accessair conditionexcellent locationreception areaairport bushotel is locatedcity breakold cityfew minutes walk
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21 - 25 of 509 reviews
Reviewed 17 October 2017

Only the location of the hotel was great. The service was very bad. Rooms are ok, but wifi charging policy is a disgrase. And it doesnt even work in the bar. As allready mentioned in some other comment, we also had an unpleasant experience with...More

Thank Bocmancina
Response from Elisabeth B, Operations Mgr. at Leonardo Hotel ViennaResponded 18 October 2017

Dear Bocmancina, We would like to thank you for your time and effort to share your personal impressions of your stay. It is very important to us that our hotel will be known as a clean house with high service standards and a friendly team....More

Reviewed 11 October 2017 via mobile

Location was fine, room is tiny but cleaned, worse breakfast (over cooked scrambled eggs), staffs totally don’t smile. I was staying there for 6 nights and on my 4th night I found the door of my room is actually broken (don’t know why hotel don’t...More

Thank Elsa T
Response from Elisabeth B, Operations Mgr. at Leonardo Hotel ViennaResponded 13 October 2017

Dear Elsa T, We would like to thank you for your time to share your valued feedback with us. We feel sorry, that we could not fulfill all the expectations of your stay. Technical issues are going to be solved after they happen, kindly we...More

Reviewed 5 October 2017 via mobile

I stayed in Leonardo Hotel during a business meeting with my company. We were a big group and the hotel was able to manage the check-in & check-out smoothly. Good Breakfast, Centrally located beside commercial streets & supermarkets. The meeting room was ok but a...More

Thank M_Araby7
Response from Elisabeth B, Operations Mgr. at Leonardo Hotel ViennaResponded 6 October 2017

Dear M_Araby7, Many thanks for taking the time to evaluate your stay at the Leonardo Hotel Vienna. We are pleased that your stay at our hotel was convenient and the service we provided to your satisfaction. We are looking forward of welcoming you back upon...More

Reviewed 3 October 2017 via mobile

My husband and I visit Vienna for 3 nights and stay at Leonardo hotel . First of all we were charged as soon as we booked even though it says that we will get charged when we get there . This gentleman who "welcome "...More

Thank zhani2004
Response from Elisabeth B, Operations Mgr. at Leonardo Hotel ViennaResponded 4 October 2017

Dear Guest, Thank you for taking the time to review our property. We truly sorry that our hotel and service could not meet your expectations. Your input and the feedback of all of our guest's is vitally important to us and we always want guest...More

Reviewed 26 September 2017

Spent 2 days in this place while on a business trip. Cozy and clean. Rooms are nice and staff are friendly. Location is close to some nice places and i enjoyed my short stay there. Recommended for those looking for an affordable and comfortable stay...More

Thank Rami S
Response from Elisabeth B, Operations Mgr. at Leonardo Hotel ViennaResponded 27 September 2017

Dear Rami S, We would like to thank you for your time of giving us your review and feedback. We are pleased that your stay was comfortable. We are looking forward of welcoming you back at Leonardo Hotels and remain, with best regards from Vienna

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About
Amenities
Top amenities
Bar/Lounge
Hotel Amenities
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Bar/Lounge
Details
Price range
US$66 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#115 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$66 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#115 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
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Traveller (401)
Room & Suite (189)
Dining (31)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Mariahilf
Vienna’s sixth district hosts high street shopping
heaven and pedestrian area Mariahilfer Strasse. The
weirdest local building is probably the city aquarium
Haus des Meeres, housed in one of Vienna’s six
remaining World War II defense towers, and topped with
a rooftop bar that offers stunning views over Vienna
and the centre. One of the most historic sites in the
area is the passageway of 18th century Raimundhof with
...More
Questions & Answers
Ask a question
JacPC
14 October 2017|
AnswerShow all 7 answers
Response from Elisabeth B | Property representative |
The main train station is 20 min. away from the Westbahnhof ( the train station is close to the Leonardo Hotel). Tram Nr.18 will the direct connection from main Railway station to Westbahnhof. We looking forward to your... More
0
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Jeff H
10 April 2017|
AnswerShow all 8 answers
Response from Elisabeth B | Property representative |
Dear Jeff H, Thank you for your request. WIFI is included at the suites and the superior/business rooms. At the comfort category - for basic download Euro 5.-, for business download Euro 7.-. Further we are offering free... More
0
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Google Translation
VT_unique
21 December 2016|
AnswerShow all 8 answers
Response from Elisabeth B | Property representative |
Dear VT_unique, Kindly excuse my late reply. We are looking forward of welcoming you and your 2 little child's at our hotel and we can assure space in one of our suites. With kind regards from Vienna.
0
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Room Tips
"Check the bathroom walls for mold before Checking-In."
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"Rooms on Matrosengasse steet side where side entrance is are more quieter."
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"For international travelers, some rooms have fee wifi some don't. Contact the hotel to verify before hand."
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"Quiet location, I think any room would be fine."
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