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Mercure Vienna First

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Traveller (305)
Room & Suite (114)
Storyboard
Overview
  • Excellent58%
  • Very good34%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“privilege room”(9 reviews)
“dance steps”(3 reviews)
“central location”(14 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Vienna First
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure Vienna First
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (542)
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248 results
Traveller rating
134
88
18
3
5
Traveller type
Time of year
LanguageEnglish
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134
88
18
3
5
Show reviews that mention
All reviewsprivilege roomdance stepscentral locationboutique hotelfree walking tourevery member of staffgood sizebathroom doorexcellent locationairport busbed was comfortablestephens cathedrallong weekendperfect hotelhofburg palacerain showertourist attractions
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1 - 5 of 248 reviews
Reviewed 2 days ago via mobile

We arrived into Vienna by train, and took a 10 minute taxi ride to the hotel. As the hotel is located on a pedestrian square the taxi dropped us around the corner, a 2-3 minute walk. We were checked in by a very courteous gentleman,...More

Thank Richard H
Response from KAllabauer, Leiter Front Office at Mercure Vienna FirstResponded yesterday

Dear Mercure guest, we would like to thank you so much for your great feedback on tripadvisor! It`s amazing to hear that you could enjoy your stay with us in beautiful Vienna! We will share your motivating words with our entire team! We are happily...More

Hotel's Favourite
Reviewed 10 June 2018

First of all the location: TOP!!! In the hearth of the “Inner Stadt” all the majors landmarks of Vienna, one of the most beautiful city in the world in my opinion, can be easily reached on foot. The hotel is part of the chain “Mercure”...More

Thank Athens85
Response from KAllabauer, Leiter Gästebetreuung at Mercure Vienna FirstResponded 11 June 2018

Dear Mercure Guest! Wow, we are thrilled reading through your feedback regarding you recent stay in our unique boutique hotel Mercure Vienna First. We are so glad we were able to help create some wonderful Vienna memories for you and you loved our great city...More

Reviewed 1 week ago

This is actually a somewhat secluded hotel situated within the Jewish quarter, but a real gem in its own right. It is about a 5 minute walk to St. Stephen's Cathedral and a little further to Mozarthaus. The local bar scene at night adds some...More

Thank wanderingoutoftowner
Response from KAllabauer, Leiter Gästebetreuung at Mercure Vienna FirstResponded 6 days ago

Dear Mercure Guest! Wow, we are delighted to had the honor to read your wonderful feedback regarding your recent stay at Mercure Vienna First. It was a true pleasure to welcome you to our hotel and it is great how much you enjoyed your time...More

Reviewed 1 week ago via mobile

Had a really good stay here. The hotel is centrally located and easy walking distance to all sights. It's in a small square with several bars but is well soundproofed. The room was great...really well designed and comfortable. All staff were friendly, helpful and very...More

Thank ianf22
Response from KAllabauer, Leiter Gästebetreuung at Mercure Vienna FirstResponded 1 week ago

Dear Mercure Guest! Thank you for choosing Mercure Vienna First as the place to stay when visiting Vienna. Being located in the heart of the city makes the hotel an ideal destination for your travels. We are so happy to hear that you enjoyed our...More

Reviewed 1 week ago

Just a basic hotel. Customer service average. Housekeeping average.Customer service average.Great location, situated close to Vienna main tourist attraction site, Underground Stations, Tram and Airport Bus. Walking distance to restaurants and shopping area.Nothing much to be expected as Platinum member. There is another Mercure hotel...More

Review collected in partnership with Accorhotels.com
Thank Selva1964
Response from KAllabauer, Leiter Gästebetreuung at Mercure Vienna FirstResponded 1 week ago

Dear Mercure Guest! Thank you for taking the time to tell us about your experience at the Mercure Vienna First. We sincerely regret the fact that we were unable to give you the great experience we strive to offer to all of our guests and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Room Service
Wheelchair access
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$133 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$133 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (305)
Room & Suite (114)
Dining (29)
Business Centre & Event Rooms (4)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
Questions & Answers
Ask a question
prec82
27 May 2018|
AnswerShow all 5 answers
Response from KAllabauer | Property representative |
Dear caroll356, thank you for your interest in our Mercure hotel. We can order for you a taxi from the airport to our hotel. The driver will wait for you at the arrival hall, this taxi is a fix price of 37€. To order it... More
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Google Translation
smart04
24 March 2018|
AnswerShow all 3 answers
Response from KAllabauer | Property representative |
Dear smart04! Thank you for your interest in our boutique hotel Mercure Vienna First. For four people (two adults, two children) you need to book our Suite. Please do not hesitate to contact us for an offer. Kind... More
0
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Google Translation
carole602017
30 November 2017|
AnswerShow all 4 answers
Response from KAllabauer | Property representative |
Dear Mercure Guest! Unfortunately I am not allowed to post an e-mail address here on TripAdvisor. Please call us anytime under 01 534600. Kind regards Kerstin Allabauer Front Office Assistant Manager
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Room Tips
"Ask for a quiet room on the higher floor, not close to the elevator."
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"Book a privilige rooms"
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"125 has new design elements"
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"Corner rooms have double aspect.."
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