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Comfort Hotel Xpress Tromso

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Traveller (283)
Room & Suite (81)
Dining (1)


Travellers' Choice 2019 Winner
Certificate of Excellence
This is a high-tech hotel with smart solutions for those who don't want to waste their money on unnecessary fuss. This means that there are no expensive services like room service or a minibar in the room. Instead, you'll find loads of snacks, food and drink (of course at reasonable prices) in our lobby shop open 24/7. We also do our best to reduce the impact on the environment; you'll notice this when you get here. That's why we've done away with the hotel restaurant and why we don't wash towels and bedding every day. We are a cash free hotel, and accept all major credit and debit cards.
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Property amenities
Free High Speed Internet (WiFi)
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Good to know
Centrally Located
Hotel links
Visit hotel website


Full view
100Great for walkers
Grade: 100 out of 100
69Restaurantswithin 0.3 miles
31Attractionswithin 0.3 miles
65Room tips
Traveller rating
  • 395
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  • 88
  • 33
  • 6
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Popular mentions
I stayed in this hotel 10 years ago and loved it, and though the whole thing has been redecorated since it's still as lovely as ever. It's one of the more beautiful of the hotels in the town - I love the old style clapboard look, and it has wonderful views across the harbour,
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Response from Katerina K, Guest Relations Manager at Comfort Hotel Xpress Tromso
Responded 4 days ago
Hi Somersetbed, What a lovely review! I think our colleagues at Clarion Collection Hotel With will really appreciate it, as it seems to me it might have been there you stayed. I hope you love Tromsø half as much as you loved your stay at With, because if you do i know we will see you again!
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I stayed between the 7th and 11th of March. The Hotel accurately describes everything on their website. I was fully aware of everything before I left and I absolutely loved how they worked. The rooms, yes they are compact, but it had everything I needed and enough space. There
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Response from Katerina K, Guest Relations Manager at Comfort Hotel Xpress Tromso
Responded 6 days ago
Hi SaraB2246! Perfect hotel? Try perfect guest! Wow, what a review, i think you've pretty much hit the nail on the head. You did your research before booking your hotel, and it looks like you found the perfect one to cover your needs :-) I do hope we get to see you again, and if you do return, give us a heads up first! //Katerina, Rooms Manager
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At comfort hotel, you can sure find something really positive: a good atmosfere, warm rooms and the possibility to benefit of the lobby to have your own food. On the other hand the policy adopted on room service is not ideal: cleaning every 4 days (our bin was exploding), made
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Response from Katerina K, Guest Relations Manager at Comfort Hotel Xpress Tromso
Responded 6 days ago
Hi Maresciallonemo, Thank you for your feedback! Love reading the positive here, just what we want to see. Though we clean your rooms every fourth day, we will of course come empty the bin whenever needed, as long as we are told to. We don't go into your rooms except for cleaning. We sell moderate double rooms, and standard double rooms. Our moderate double rooms are the cheapest and smallest option, and have the double bed pushed against the wall - perfect for one, cozy for two. We do not make all our moderate double rooms for two, but in some of the rooms we keep the extra duvet and towels in the big drawer underneath the bed, this because if you are staying in the room as one but not two we don't have to clean two sets of everything, saving on chemicals and water - which is great for our Mother Earth. You were upgraded to a standard double room, just know that we in no way shape or form tried to lodge you in any room that wasn't booked or right :-) I hope you loved Tromsø, and that you got to experience the Northern Lights during your stay. It truly is magical! //Katerina, Rooms Manager
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This hotel is a budget hotel with small rooms, limited amenities and some unusual cost-saving practices. There are a number of hi-tech elements in use to cut down on staff interaction which will suit some and not others. Having said that there was always someone on hand to
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Response from Katerina K, Guest Relations Manager at Comfort Hotel Xpress Tromso
Responded 6 days ago
Hi WinchesterCathedral! Oh wow, what a great review! Clearly it's great for us, but even more so for other travellers looking for accommodation in the city! In depth, and mentioning all the points i think people are interested in. We are very proud of our ScrapMap - and all the garbage used to make it was picked up around in the neighbourhood :-) I hope you got to see everything you wanted to see, like the Northern Lights. And i hope you return to witness the midnight sun, it's pretty mindblowing, i promise. //Katerina, Rooms Manager
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I have made reviews of this hotel before. I feel the need to update my information, living only 2 hours drive from the hotel, and knowing most hotels in the area. My value for money is down. We stayed 3 nights and paid 160 US$ per night. Tromsø has a lack of accomodation
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Response from Katerina K, Guest Relations Manager at Comfort Hotel Xpress Tromso
Responded 2 weeks ago
Hi Christian, Our rates are still among the lowest in the city, but we of course follow the market value. We still have an average rate of around 779,- throughout the year, but during our peak season our rates go higher. Since we have a ventilation system, and though it can take some time to cool down the room, we always have keys for the windows if you want to open it all the way and flash cool your room, just let us know in the reception :-) We quit all unnecessary plastic in 2018 and therefore we don't have plastic cups in the rooms - we do have lots of glasses in our reception for you to borrow during your stay with us. We have gotten feedback about our information flow, and will add it to our This Is How It Works-pamphlet that we keep in each room. With all of this said, we always appreciate your feedback. Good feedback helps us know where we should direct our focus and on which areas we can improve :-) Hope to see you soon. //Katerina
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Photo provided by managementComfort Hotel Xpress Tromso
Hi IndiaAndy, You can only pay with credit or debit card with us as we are a cash free hotel. All taxis also take credit card :-) There is no place to exchange currencies in Tromsø so i don't recommend bringing cash even in Norwegian Kroners, but take out in an ATM if you need cash. //Katerina K, Service Manager
1 vote
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Hi IndiaAndy! There are three options when going from the airport to the hotel; Taxi: The price ranges from 170-250 NOK depending on the day. There is a taxi line right outside the airport, and it will stop right outside the hotel. You can pay either with credit card or with cash. Airport Bus: There is a bus stop right outside the airport, it costs 100 NOK and you can pay either cash or card. It stops one street beneath the hotel. Local bus: You can prepay the ticket at the ticket machine by the bus stop, in the app Troms Mobillett, or you can pay cash in NOK at the bus. It costs 31NOK when you prepay, and 50NOK when you pay cash on the bus. Bus 42 Stakkevollan stops two streets beneath the hotel at the stop Nerstranda Bus 40 Sentrum, you go off at the last stop. Follow the street torward the church until you reach Scandic Grand. We are one street up, right next door to Da Pinocchio. I hope this is helpful.
2 votes
Hi IndiaAndy! You can buy late check-out till 14:00 for 100,- and 16:00 for 200,- but it is based on availability during your stay. We also have a luggage room where you can leave your luggage as long as you want :-) //Katerina K, Service Manager
2 votes
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Hi. is there tea and coffee making facilities in the room? thanks
Hi, We have coffee and tea for 20kr in the reception 24/7, as well as hot water, free of charge :-)
2 votes
Hi;may I know if there is a free parking or not.if not where should I park if I rent a car
Hi! There is no parking connected to the hotel, and no free parking during the day in Tromsø city. You can park on the street by Tromsø Kommune, or in the mountain just 200 m away named Fjellet P-hus. The price is about 25 nok an hour. For more info on prices and where you can park i suggest going to Tromsø Parkerings website, it's really helpful :-) Hope this helps!
0 votes
"find another hotel."
"top floosr have better view"
"They offered us an upgrade but at a price. We didn't have a room with a view but still the rooms are very comfortable."
"Accesibility, very quiet room. Very well location."
"Go for rooms on higher floors and away from elevators"
US$90 - US$155 (Based on Average Rates for a Standard Room)
NorwayNorthern NorwayTromso
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