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Thon Hotel Prinsen

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Thon Hotel Prinsen
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143 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Basingstoke, United Kingdom
Reviewed 1 week ago via mobile

Adequate, but pokey room; tiny bathroom with no bath. Tea & coffee but no tea that requires milk as there is no milk! Glad we are only here one night. Nice little Italian round the corner though.... food much more reasonable than here!

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Helpful?
Thank hdix0n
Anette S, Resepsjonssjef at Thon Hotel Prinsen, responded to this review

Thank you for your review. I am so sorry to hear that your stay wasn't perfect. We have 5 different room types with 5 different sizes. Most websites has the size of our rooms described, so the guests can see how many square meters they are before they book. We also have some rooms with bathtubs, just ask for it...

Reviewed 1 week ago via mobile

Reaception staff and room was very nice, but breakfast was abysmal. Reused old food, food still frozen, and of very poor quality. It's a good job other cafes and McDonald's are in near vicinity. Next time I think I will save my money and stay budget!

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Helpful?
Thank Steven C
Anette S, Resepsjonssjef at Thon Hotel Prinsen, responded to this review

Thank you so much for your review, we really appreciate it. I am so sorry to hear that you didn't find our breakfast to be up to your standard. I will take this further with our chef, so it hopefully will be better if you visit us again.

Oslo, Norway
Reviewed 2 December 2016

Very friendly people working in the reception, spacious rooms and very central. The breakfast is tasteful and it is very convenient to have a meal downstairs at Egon. Shopping close by and many good restaurants.

Review collected in partnership with ThonHotels.no
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Helpful?
Thank htebenna
Anette S, Resepsjonssjef at Thon Hotel Prinsen, responded to this review

Thank you so much for your nice review, we really appreciate you taking the time :-)

Stjordal, Norway
Reviewed 27 November 2016

We arrived in the afternoon. Check in went fast (I appreciate that). Nice room, delicate. Nice people in the reception As this was a Saturday it was a bit noicy outside in the night when people should go home. We had room with view out on the main street . Breakfast was outstanding, and so where the people working in...

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Helpful?
Thank Siri672015
Anette S, Resepsjonssjef at Thon Hotel Prinsen, responded to this review

Thank you so much for your nice review, we really appreciate you taking the time :-) Welcome back next time you visit Trondheim.

Reviewed 19 October 2016

I stayed in a room for 4 people and one of the double beds was actually a really small sofa. In addition, the room did not have any big light, only small ones next to the bed. The water in the shower was extremely hot and did not change temperature. On the other hand, it is located right in the...

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Helpful?
Thank Sarah O
Anette S, Resepsjonssjef at Thon Hotel Prinsen, responded to this review

Hi, Thank you so much for taking the time to give us your feedback. Regarding the room, we have different sizes on our room. I assume that you stayed in a superior rom which has one double bed and a sofa bed. We also have bigger familyrooms with two double beds, a sofa bed and large bathrooms that costs NOK...

Washington DC, District of Columbia
Reviewed 18 August 2016

We stayed at the Thon Prinsen twice, for two nights upon arriving in Trondheim by train from Oslo, and again for one night a week later after our road trip through Nordland before we took the train back to Oslo. The hotel is centrally located and in easy walking distance to the major attractions (Cathedral, Old Town Bridge, Old Town,...

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Helpful?
Thank 4mr1811
Anette S, Resepsjonssjef at Thon Hotel Prinsen, responded to this review

Thank you so much for your feedback :-) You probably visited us at the busiest night during 2016 because of the conert, so the hotell and the whole city was pretty full. Hope you enjoyed the rest of your vacation, and we hope to see you again if you visit Trondheim.

Greater London, United Kingdom
Reviewed 7 August 2016

Where to begin. This hotel really made me grumpy. Clearly some travellers are wet behind the ears as they seem to think the Thon is actually a good option.  1. The breakfast is like a battlefield. Not enough space, poorly designed Egon's doubling as a breakfast lounge. On the way to the room on arrival and at breakfast and every other...

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1Thank Truthsetfree
Oslo, Norway
Reviewed 3 August 2016

Nice and modern rooms, the breakfast is served in the Egon restaurant just adjacent to the hotel lobby. It was a bit disappointing that the hotel's parking area was full when we arrived, but the guy at reception was very helpfull to find another parking not so far away. The location is very central, just a few minutes walk from...

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Helpful?
Thank CoSuJa
Anette S, Resepsjonssjef at Thon Hotel Prinsen, responded to this review

Thank you so much for your feedback, we really appreciate it :-) Sorry about the parking. We have 81 hotelrooms, but we only have around 30 parkingspaces så during the summer and most weekends it is full. Welcome back!

Norway
Reviewed 19 July 2016 via mobile

Stayed for two nights with my husband and 3 children aged 11, 12 and 15. The business rooms are spacious and actually fitted all five of us comfortably. Parking available NOK 150 per night. Breakfast with ample choice incl hot dishes. Nicely appointed room with tea/coffee making facilities, minibar, comfortable beds etc. One side of the hotel is facing a...

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Helpful?
Thank Ann_CatherineNorway
Anette S, Resepsjonssjef at Thon Hotel Prinsen, responded to this review

Thank you so much for your nice review, we really appreciate it. Hope you will come and stay with us if you visit Trondheim again another time :-)

Reviewed 14 July 2016

Centrally situated this modern hotel can at best be described as average. My bathroom was poorly designed and it proved impossible to contain the shower water in the room. There was a nasty small step at the side of the shower area. The bedroom was adequate. Room servicing trolleys are parked in the corridor at all times. Buffet breakfast is...

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Helpful?
Thank Laurence A
Anette S, Resepsjonssjef at Thon Hotel Prinsen, responded to this review

Hello, Thank you so much for your feedback. I am so sorry about the shower. We are about to start replacing all the shower walls so that this does not happen any more. As for the breakfast we have moved it from Egon and up to our own restaurant on the second floor. Hope to welcome you back next time...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Thon Hotel Prinsen

Address: Kongens gate 30, Trondheim 7012, Norway (Formerly Prinsen Hotell)
Region: Norway > Central Norway > Sor-Trondelag > Trondheim Municipality > Trondheim
Price Range: £96 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thon Hotel Prinsen 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Prinsen Hotell Trondheim
Hotel Style:
#8 Family Hotel in Trondheim
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Questions & Answers

Questions? Get answers from Thon Hotel Prinsen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want it quiet, ask for a room to the back of the hotel.”
 of 5 bubbles htebenna, 2 Dec 2016 | Read review
“An upper room overlooking Kongensgate provides some good views”
  • View of a rock concert in the central plaza from the room window
 of 5 bubbles 4mr1811, 18 Aug 2016 | Read review
“avoid this hotel.”
  • corridors full of open doors and housekeeping trolleys. permanently, apparently.
  • Bathwater yellow (local phenomena or ancient pipework?) Bathroom had some dusty surfaces.
  • I had to tell the reception that i had not done this. It was not repaired or replaced during sta
  • Red screen of death. In-room entertainment charges account, doesn't work. Reception didn't fix.
 of 5 bubbles Truthsetfree, 7 Aug 2016 | Read review
“Top floor is well away from the street and no noise from above.”
 of 5 bubbles 544laurencea, 14 Jul 2016 | Read review
“Top floor offer beautiful view possibilities, and are quiet”
 of 5 bubbles IngeHamar, 22 May 2016 | Read review
5 of 5