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Scandic Neptun

Traveller (322)
Room & Suite (118)
Dining (23)

About

Location
Cleanliness
Service
Value
Welcome to the Scandic Neptun hotel Hotel Scandic Neptun in central Bergen has a quayside location within walking distance of Bergen's top attractions and entertainment. From the Scandic Neptun hotel, step into downtown Bergen and visit Bryggen, Bergen's Hanseatic area and a UNESCO World Heritage site. Discover penguins, seals and fish down at Bergen Aquarium. The popular Fløibanen funicular railway is just a few minutes' walk from the hotel and takes you right to the top of mount Fløyen, one of the seven mountains surrounding Bergen. At the Scandic Neptun hotel we have one of Bergen's largest collections of modern art, giving you a great cultural experience during your hotel stay in Bergen. We're also renowned for the gourmet dishes served in Restaurant Lucullus. In addition, we have a continental-style bistro and a wine and champagne bar. Arrange meetings, conferences or events in one of our venues at Scandic Neptun, all with wireless internet and modern equipment.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
195Restaurantswithin 0.3 miles
77Attractionswithin 0.3 miles
1,207Reviews
366Photos
7Q+A
100Room tips
Traveller rating
  • 193
  • 417
  • 314
  • 183
  • 100
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  • English
Popular mentions
First impressions are good. The lobby is quite impressive and give a positive welcome. Unfortunately Reception staff weren't very welcoming...although staff we spoke to later were all lovely. i assume we were in a refurbished room but unfortunately it was very badly designed.
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Response from 1952Neptun, General Manager at Scandic Neptun
Responded 4 days ago
Dear Guest! Thank you for your feedback. I apologize for the unconinience redading the room you stayed in. I will of course share your comments with our reception staff. We like to give all our guests a friendly welcome to our hotel, and I am sorry that you did not exeperince a warm welcome. Thank you for using your time to share this with us. Best regards Terje Hansen
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Beautiful views of lakes, mountains, sea, fiords.. Yes !! But also, a nice weather in December. The stream of the Gulf of Mexico heats the coast of Norway. So while in North USA or Canada you have -16C, in North Norway you will be at minus 7C. In Oslo and Bergen 2C or so. In
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Response from 1952Neptun, General Manager at Scandic Neptun
Responded 1 week ago
Dear Guest! Thank you for your feedback. Yes we are lucky to live in Norway, and I am glad to read that you enjoyed your trip. I do hope that you will return some day! Best regards Terje Hansen
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Room roof and maybe also bathroom had some moisture damages, missing parts of electricity, broken furniture, very bad air quality... I can't understand how they can keep this kind of room available for paying customers. I don't know if room cleaners are responsible of reporting
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Review collected in partnership with ScandicHotels.com
Response from 1952Neptun, General Manager at Scandic Neptun
Responded 1 week ago
Dear Joni! Thank you for your feedback! I am sorry to read that the room you stayed in had some damages. I do apologize for the inconvenience. This should of course been taken care of before we gave this room to you. I will look into this and make sure that we do all possible maintanance in this room. Best regards Terje Hansen
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The best of this hotel is its situation in city centre close to many restaurants, tourism and shopping area. Room is good and enough if you are in bussiness. Heating system seems not enough for room although you are not cold. Breakfast can be improved with few options.
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Response from 1952Neptun, General Manager at Scandic Neptun
Responded 1 week ago
Dear Roberto! Thank you for your feedback after your stay with us. I am glad to read that you enjoyed our location in city center. I do hope to sse yu back on some later occasion. Best regards Terje Hansen
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This hotel has a nice location with parking nearby, and comfortable beds. The staff is friendly and helpful. But I have had problems many times with getting the water hot in the bathroom, as well as broken air condition. Cold rooms and cold showers is not very nice, and the
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Response from 1952Neptun, General Manager at Scandic Neptun
Responded 28 Dec 2018
Dear Guest! Thank you for your feedback after your stay with us. I am glad to read that you enjoyed our locatioan and service from our team memebers. We have some rooms to upgrade and have a plan for this. I apologize for the problems you had regarding the heat in your room. I do hope to see you back as our guest on some later occasion. Best ergards Terje Hansen
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Photo provided by managementScandic Neptun
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Guest room
Veldig fin utsikt fra rommet
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12345624
No it will not reach the hotel directly. You have to leave the bus at the square, and then walk for about five minutes.
2 votes
There is great parking houses close by. I don't know if there are special solutions for motorcycles as we traveled by car.
0 votes
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300 meters
0 votes
300m
0 votes
Hi, Norwegian hotel rooms are in general not very large, so unless you have specified a family room you should not expect a sofa bed. I.e. you definitely should contact the hotel and specify your needs in advance :-)
0 votes
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12
"Ask for the remodeled part of the hotel, and don't order the superior room or suites, they are not worth it."
"Ask about stairs within the floor"
"Avoid standard room"
"check out rooms on website before you book and specify"
"As mentioned, we booked a 'superior' room."
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12345620
PRICE RANGE
US$107 - US$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
neptun hotel bergen
LOCATION
NorwayWestern NorwayBergen
NUMBER OF ROOMS
130
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