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Scandic Neptun

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Scandic Neptun
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768 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Moscow
Reviewed 1 week ago via mobile

Our 4 person family stayed for 3 nights in a family room. Tight but comfortable. Overall the hotel is well located, just 5 mins from the harbour and sane from the shopping district. Friendly service, clean rooms, great breakfast. Highlight for us was the attached restaurant Pascal. Food was delicious!

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Helpful?
Thank davidandolga
Sydney, Australia
Reviewed 2 weeks ago

The hotel was nice, rooms were pretty spacious for Norway, staff were friendly and gave us some great local tips. Rooms were quiet, WiFi was good, it is located close to the main sights and there is good parking nearby. Breakfast was plentiful though selection a bit sparse for the price.

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Thank IOGWFH
Folkestone, United Kingdom
Reviewed 2 weeks ago via mobile

We booked this hotel via expedia, arrived on the 27th December to find the hotel closed! After ringing the bell for approximately 20 minutes a man came to the door and said the hotel was closed! He refused to open the door to us despite me telling him I had a reservation and showing him the relevant documents, he just...

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Helpful?
Thank Alison K
preston
Reviewed 4 weeks ago

We booked a dog friendly room. The room had stains on the ceiling, cracked glass on a picture frame over the bed, bath panel was hanging off, floor panel cracked. This room was on the 7th floor and I have not seen a Scandic hotel as untidy as this before. We choose this from the choice of 4 to be...

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Thank angelPreston
1952Neptun, General Manager at Scandic Neptun, responded to this review

Dear Angel Preston Thank you for your feedback. I apologize that the hotel not where as expected. We will of course take action to get the room in order again. Best regards Scandic Neptun Terje Hansen GM

Oslo, Norway
Reviewed 4 weeks ago

The hotel is fine, clean and well located. They have two sections, one with new rooms and one with old rooms. The new rooms have no bathtub, but have a nice enough shower. Bed was good, pillows were fluffy. It would have been great if it wasn't that at level with my window there was a parking lot, so I...

Review collected in partnership with ScandicHotels.com
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Thank ENRP
1952Neptun, General Manager at Scandic Neptun, responded to this review

Dear guest! Thank you for your feedback. I am glad to read that you was pleased with the standard, and that you enjoyed our breakfast. It is possible to have rooms with bath tub in the new part of the hotel. I apologize for the inconveniences the cars and the led light in the room caused. I do hope we...

Bergen, Norway
Reviewed 5 December 2016

Very nice rooms. The beds were comfortable, and it all seemed clean to me. The bathroom is nice and somewhat large with a tub. The breakfast was good. The wi-fi is stable. The AC is easy to adjust. The only thing I didn't particularly like was the long walk to get to my room - it's simply a very large...

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Thank Lars D
1952Neptun, General Manager at Scandic Neptun, responded to this review

Dear Lars! Thank you for leaving this very nice feedback after your stay. I do hope to see you as our guest on some later occasion. Best regard Scandic Neptun Terje Hansen GM

Bergen, Norway
Reviewed 12 November 2016 via mobile

Was greeted with a smiling and helpful receptionist who upgraded us to a presidential suite when we checked in. The room was top modern with a high standard finish, with 2 42"inch Smart TV, hugh balcony with great view over Bergen, and very comfortable beds. We where attending a show at night and they where very helpful to print out...

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Thank Remi E
1952Neptun, General Manager at Scandic Neptun, responded to this review

Dear Remi! What a pleasure to read such positive feedback and thank you for taking the time to share your experience on TripAdvisor community . I am glad that you enjoyed your time with us and that you appreciated the facilities in the suite. I do hope to see you back at Scandic Neptun. Best regards Terje Hansen GM

Reviewed 12 October 2016 via mobile

Booked for a family of 2 adult and 2 children (kids on the sofa bed). Sofa was not ready when we arrived but was made up after we phoned reception. When my sister in law in another room informed the reception that she also needed the sofa for her kids, she came back 2 hours later to find that some...

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2Thank Mac R
1952Neptun, General Manager at Scandic Neptun, responded to this review

Dear Mac Thank you for your feedback after your stay. I apologize for the lack of service regarding the extra beds in your room. We should of course made the rooms ready the way you have booked. I will check our routines regarding extra beds to improve this service. I wish you a nice autumn! Best regards Terje Hansen General...

Manama, Bahrain
Reviewed 27 September 2016

the hotel rooms needs some renovations, the phone should be there in all rooms we are in 2016, restaurants need to add more items to their menu, the maintenance was poor, the which I stayed in the toilet was cracked

Review collected in partnership with ScandicHotels.com
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1Thank 495yasers
1952Neptun, General Manager at Scandic Neptun, responded to this review

Dear guest! Thank you for giving us feedback after your stay. I am sorry about the things that were wrong in the room you stayed in. I will of course look into this and get this in order as soon as possible. I wish you a nice autumn. Best regards Terje Hansen GM

Cornwall, United Kingdom
Reviewed 24 September 2016

We stayed here for one night before a cruise along the Norwegian coast. The impression I received was that this hotel was adequate for an overnight stay. Our bedroom was smart and spotless but quite small, more like a single room although the bathroom was lovely! The air conditioning was noisy and ineffective and the television seemed to either be...

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1Thank Wendy Florence S
1952Neptun, General Manager at Scandic Neptun, responded to this review

Dear Wendy Florence! Thank you for your feedback after your stay with us. I am glad you enjoyed the hotel room and the location, and I have noticed the things you mentioned about the hotel room. I do hope to see you back in Bergen on some other occasion. Best regards Terje Hansen GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Scandic Neptun hotel Hotel Scandic Neptun in central Bergen has a quayside location within walking distance of Bergen's top attractions and entertainment. From the Scandic Neptun hotel, step into downtown Bergen and visit Bryggen, Bergen's Hanseatic area and a UNESCO World Heritage site. Discover penguins, seals and fish down at Bergen Aquarium. The popular Fløibanen funicular railway is just a few minutes' walk from the hotel and takes you right to the top of mount Fløyen, one of the seven mountains surrounding Bergen. At the Scandic Neptun hotel we have one of Bergen's largest collections of modern art, giving you a great cultural experience during your hotel stay in Bergen. We're also renowned for the gourmet dishes served in Restaurant Lucullus. In addition, we have a continental-style bistro and a wine and champagne bar. Arrange meetings, conferences or events in one of our venues at Scandic Neptun, all with wireless internet and modern equipment. ... more   less 

Additional Information about Scandic Neptun

Address: Valkendorfsgaten 8, Bergen 5012, Norway
Region: Norway > Western Norway > Hordaland > Bergen
Price Range: £80 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Scandic Neptun 3.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Neptun Hotel Bergen
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Questions & Answers

Here's what travellers have asked, with answers from Scandic Neptun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel in Bergen”
 of 5 bubbles angelPreston, 22 Dec 2016 | Read review
“Specify the need for a proper double bed”
 of 5 bubbles Eatboy, 20 Sep 2016 | Read review
“Double-Room is spacious, with a business style.”
 of 5 bubbles Qingning, 23 Aug 2016 | Read review
“Room toward road is very noisy, check toilet and windows as many are broken”
 of 5 bubbles digvijays_12, 9 Aug 2016 | Read review
“Not impotant, may be upper floors have a good view to the fiord”
 of 5 bubbles HeinzHeld, 20 Jul 2016 | Read review
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