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Four Points by Sheraton Penang

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Four Points by Sheraton Penang
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998 Reviews from our TripAdvisor Community

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Showing 948: English reviews
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Solihull, United Kingdom
Reviewed yesterday NEW

The hotel was in a very good location for our first visit to Penang. Just a 5 min walk to the 101 bus stop for either down to Georgetown or up to Teluk Bahang. (Great idea to get the bus passport from say Ferry station, 30Ringits for 7 days unlimited travel and no need to have change ready, just show...

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Helpful?
Thank John46H
Reviewed 1 week ago via mobile

Reception staff was very attentive with our request especially Ms.Anas . Anuar was really helpful as well . Was upgraded to a very beautiful sea view room , room was very comfy and room service food we ordered was delicious and will definitely come back again and recommend to my friends and family

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1Thank Steffi Y
Melbourne, Australia
Reviewed 1 week ago

Stayed here for 4 nights on redemption as a SPG member. My entitlement was for a city view room but got upgraded to a seaview room on 5th floor. Bliss! For the price rate I think this is a decent hotel. Did not try any of the F&B outlets. There were deck chairs and bean bags available for the beach...

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Thank aussiegirl14
US
Reviewed 1 week ago

We stay here regularly when we visit Penang. The hotel is located on a clean quiet stretch of beach, and the rooms on the beach side have an attractive view. The price is right, and there are some aspects of the hotel that meet the Sheraton standard. The breakfast offers a wide variety of quality food, including fresh baked bread...

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Thank Sandemaman
Darwin, Australia
Reviewed 2 weeks ago via mobile

Extremely disappointed in this hotel. Firstly the shower drain was blocked. I told the reception staff about it THREE times and it still wasn't fixed. Very annoyed about this. The cups provided to make tea/coffee were sticky and dirty and I had to wash them myself before using them. My room wasn't made up for me each day as I...

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1Thank CeceliaC1975
FPPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Dear CeceliaC1975, Greetings from Four Points by Sheraton Penang. Thank you for taking the time to complete our online survey. Our customer satisfaction is of utmost importance and is indeed our first priority in the hotel. We take great pride in making our patrons feel at home when they are away from home. I want to sincerely apologize for the...

New York City, New York
Reviewed 2 weeks ago via mobile

My Executive Suite has two 'big screens' of open sea. The separate living area has a small kitchenette with microwave and big fridge. Bed is comfy and the bathroom has a separate bath and shower. Front Desk was very kind in accommodating my request for a late check out. Breakfast was not up to the expectation. Gym and pool are...

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Thank dzul
Reviewed 3 weeks ago via mobile

The concierge was excellent, the travel desk lady was super! The rooms were OK, clean and as we paid for sea view, we were happy with that part. Housekeepers were quiet and polite. But that's it! The front desk staff, the food in the Eatery and the restaurant staff...terrible! First night, we ordered lattes...they were cold. No smiles from the...

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Thank navneet h
FPPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Dear Navneet H, Greetings from Four Points by Sheraton Penang. Our customer satisfaction is of utmost importance and is indeed our first priority in the hotel. We take great pride in making our patrons feel at home when they are away from home. I have shared your comments of which we have certainly reviewed closely regarding the attitude of our...

Reviewed 3 weeks ago

We recently stayed at the hotel over the Chinese New Year. The Rooms were ok but we found the general cleanliness of the hotel very poor. The hallway carpet looks like it has never hoovered and dirty, i actually found 6 toenail clippings of what looked like toenails from the devil 9 I took photos of these) on the carpet...

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1Thank Thai E
FPPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Dear Thai E, Thank you for taking the time to share your recent experience at the Four Points by Sheraton Penang with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an...

Petaling Jaya, Malaysia
Reviewed 3 weeks ago

What I Like: Breakfast spread and presentation were good. Rooms oversees the beach. What I Didn't Like: Stayed there for 3 nights but the housekeeping never once change our towels. Room was not available when we reached there about 3pm. Had to wait almost 5pm to get our room and many people were affected too.

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2Thank liztsc
Kuala Lumpur, Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

On business trip cum leisure in Penang island. Decided to stay at the hotel for 2 nights. Room is spacious with contemporary and elegant decor. Small family having 1/2 children can stay in comfortably. Value for money for having a sea-view frontage. Should improve on breakfast varieties since Penang is known as the best local 'food paradise'. Parking bays are...

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Thank Feddy A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Enjoy the uncomplicated comforts in any of our 220 welcoming guest rooms and suites, where you’ll find everything you need to feel at home; some have outstanding views of the Malacca Strait. Enjoy free bottled water daily and stay connected with free wired and wireless High Speed Internet Access. ... more   less 

Additional Information about Four Points by Sheraton Penang

Address: 505 Jalan Tanjung Bungah | Penang, Malaysia, Tanjung Bungah, Penang Island 11200, Malaysia (Formerly Tanjung Bungah Beach Hotel)
Region: Malaysia > Penang > Penang Island > Tanjung Bungah
Price Range: £47 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Penang 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
Tanjung Bungah Beach Georgetown
Hotel Tanjung Bungah Beach
Four Points By Sheraton Penang Tanjung Bungah
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Penang staff and other travellers.
14 questions
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Geilenkirchen, Germany
4 months ago
Kuala Lumpur, Malaysia
Thailand

See all questions (14)

Questions? Get answers from Four Points by Sheraton Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seaview rooms”
 of 5 bubbles aussiegirl14, 17 Feb 2017 | Read review
“Beachside rooms are great for the view”
 of 5 bubbles Sandemaman, 17 Feb 2017 | Read review
“Sea-view and/or hill view”
 of 5 bubbles feddya2014, 1 Feb 2017 | Read review
“Get a sea view room”
 of 5 bubbles E-TravellerCanada, 30 Jan 2017 | Read review
“I know the water view rooms cost more, but if you have traveled half way around the world to get here, I suggest you splurge.”
  • This is what I saw from the bed!
 of 5 bubbles GeorgeMillbrae, 26 Jan 2017 | Read review
5 of 5