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Four Points by Sheraton Penang

1,163 reviews
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Traveller (1267)
Room & Suite (717)
Pool & Beach (156)
Overview
  • Excellent28%
  • Very good45%
  • Average16%
  • Poor6%
  • Terrible5%
Travellers talk about
“sea view”(121 reviews)
“spg member”(19 reviews)
“batu ferringhi”(78 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,163)Write a Review
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318
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178
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59
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All reviewssea viewspg memberbatu ferringhiin room dininggurney drivelimited parkingparking spacefood courtf bcomfortable staybeach sideprivate beachgeorge townlobby areanice viewbreakfast spreadbeach hotel
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1 - 5 of 1,095 reviews
Reviewed 1 week ago

This is my frist time in Penang, and as usual, I always choose Starwood and Marriott properties for my vacation. Upon check in, I paid an upgrade to Seaview room, and it was totally worth every single cents ! You should book seaview room if...More

Thank Antoine_Nguyen
Reviewed 1 week ago

I very rarely write public reviews and will send personal notes to property GM for excellent experiences. What I encountered at this property shocked, angered and offended me so much so that I feel compelled to write a review because this property does the SPG...More

Thank liveventi
Response from FPPenang, General Manager at Four Points by Sheraton PenangResponded 1 week ago

Dear liveventi, Greetings from Four Points by Sheraton Penang. Thank you for taking precious time to let us know in detail the issues you have encountered during your recent stay. We would like to apologize for all the inconveniences that you and your business partner...More

Reviewed 2 weeks ago via mobile

The check- in experience was too slow, handled by the new Reception personnel. The management should buddy the new staff with senior staff and not to leave it him alone at the counter. I can see he is very nervous when checked me in and...More

Thank 235mohds
Response from FPPenang, General Manager at Four Points by Sheraton PenangResponded 2 weeks ago

Dear 235mohds, Greetings from Four Points by Sheraton Penang. Thank you for taking the time to share your feedback with us. We noticed that we failed to meet your expectations in certain aspects of your recent stay with us, especially checking in experience and the...More

Reviewed 2 weeks ago via mobile

I purchased a Seaview room and the view was pretty good (albeit through a few trees). Whilst the room wasn’t huge, it was still okay for both of us. The pool was a good size and the beach quiet. It did have jellyfish warning signs...More

Thank OzTravellerBrisbane
Response from FPPenang, General Manager at Four Points by Sheraton PenangResponded 2 weeks ago

Dear OzTravellerBrisbane, Greetings from Four Points by Sheraton Penang. Thank you for taking the time to wrote us some constructive comments. Our customer satisfaction is of utmost importance and is indeed our first priority in the hotel. We take great pride in making our patrons...More

Reviewed 3 weeks ago via mobile

Well the hotel is situated a little far from the city of Georgetown. It is a beach side hotel. You can get a wonderful view of the sea from the lobby area itself. The rooms are very neat and clean, adequate room size. The breakfast...More

Thank harshvardhan2014
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123456219
About
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Shuttle Bus Service
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$63 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$63 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (1267)
Room & Suite (717)
Pool & Beach (156)
Dining (144)
Amenities (17)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
wakhida
27 December 2017|
AnswerShow all 4 answers
Response from tommymoodley | Reviewed this property |
There is a free shuttle bus from the hotel to the night market...you have to book your seats in advance . The travel desk will also arrange transport to various places of interest ...at reasonable rates. Not sure about the... More
1
Vote
97ainslie
9 August 2017|
AnswerShow all 2 answers
Response from betIhavebeenthere | Reviewed this property |
yes, normal hotel sized ones.
0
Votes
Michael B
7 August 2017|
AnswerShow all 3 answers
Response from sengfattl | Reviewed this property |
beware of jelly fish. basically the coast around Tanjung Bungah and Batu Ferringi having high risk of jelly fish attack.
0
Votes
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123456
Room Tips
"better choose room with sea view"
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"You would be disappointed to not book a room on the beach/sea side."
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"Stay somewhere else"
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"ask for sea view room"
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