We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Best Western York House Hotel

avatar-imageavatar-imageavatar-image
Traveller (822)
Room & Suite (641)
Dining (123)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!Lowest Price When You Book Direct! CLICK HERE to view
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#9 of 40 hotels in Eastbourne
Location
Cleanliness
Service
Value
Travellers' Choice
Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours.FREE WI FI in all areas. Parking: The hotel does not have a car park. If you secure 'seaside' parking please come into the hotel to obtain a hotel permit which is £2 until 11 am the following day. Alternatively on the side roads behind us parking is currently not chargeable and is free for the duration. Blue Badge Holders can park anywhere on the metered sections with no charges, no permit is required.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness / spa changing rooms
Bar / lounge
Beach
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Street parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Special diet menus
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, Spanish, Italian, Polish and 1 more
Hotel links
Special Offer:Lowest Price When You Book Direct! CLICK HERE to view
3,090Reviews57Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 1,707
  • 964
  • 280
  • 91
  • 48
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Veloist wrote a review 12 Apr
Worcester Park, United Kingdom228 contributions143 helpful votes
Stayed for 3 nights over Easter. The staff were friendly and helpful. The room was small but it and the spacious bathroom had been recently refurbished. However, first impressions are important and the poor state of the front door with the dirty fingerprints on the glass did not give a good impression. Nor did the staircase with the tatty carpet in the reception area. The decor in the corridors combined with the hotel layout gave the impression of a boarding house not an hotel. The cooked breakfast (full English) was very good, other meals were hit and miss…a beef casserole where the beef was like shoe leather was not good. The bed was comfortable. Cleaning was perfunctory…pillows left as they were on the bed etc. some areas definitely not clean. It wasn’t expensive, but I expect something better from a 3 star hotel.
Read more
Date of stay: March 2024Trip type: Travelled with friends
Room Tip: Parking is a nightmare
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
marlborough6 wrote a review Feb 2024
London, United Kingdom28 contributions16 helpful votes
Hotel's Favourite
The staff were very friendly, the breakfast excellent, the pool (well it was January and I had it to myself) was clean and warm. We took 2 dogs which weren't allowed in the dining room but we sat in the bar and had the same level of service. Maybe it needs a little updating but that costs a fortune these days and I thought it was great value for money.
Read more
Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from William Tamborrino, Other at Best Western York House Hotel
Responded 9 Feb 2024
Dear Marlborough, Thank you for takin the time and reviewing your recent stay here at the Best Western York House Hotel in Eastbourne. It's great to read you enjoyed your stay with us on all aspects, from our breakfast offering to our indoor heated swimming pool. I'm also glad that your four legged friends were also well looked after by the Team. The Team and I all hope to have the opportunity to welcome you back in the near future. Kind regards, William
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
johnmL3764YA wrote a review 12 Apr
Salobrena, Spain93 contributions46 helpful votes
+1
If you are of a certain age, have very low standards or just don't care then this is the place for you! I honestly believed that these places had upped their game since the 1970's. Fawlty Towers springs to mind as soon as you walk in. It still surprises me that franchisee's think that this is acceptable! The walls have the old woodchip walpaper for example...outdated decor and simply not clean.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Stuart Anderson, General Manager at Best Western York House Hotel
Responded yesterday
Dear Guest, Thank you for taking the time to share your feedback on your recent experience at the Best Western York House Hotel. We apologise that your experience at our hotel did not meet your expectations. As an establishment dating back to 1896, we strive to maintain a balance between preserving the charm of our heritage and providing modern comforts for our guests. We take all feedback seriously and strive to provide a comfortable and pleasant stay for all our guests, regardless of age or standards. It's disappointing to learn that we fell short of this goal during your visit, especially as this does not reflect the usual reviews we receive. Please be assured that your comments have been shared with our management team for immediate review and action. We have a continuous improvement plan in place, and would like to advise of the steps which are scheduled and in place for this year. For instance, we have scheduled the replacement of the first-floor carpet along with the staircases. It's worth noting that we replaced the 1st floor carpet just two years ago, but unfortunately, it didn't meet our standards. Additionally, we have plans in the pipeline to refurbish the restaurant to enhance the overall dining experience for our guests. I will discuss your feedback as a priority with the Housekeeping Manager to ensure we are best placed to continue delivering the high level of cleanliness and service we are known for. We value your feedback as it helps us identify areas for improvement, we hope you will consider giving us another chance to exceed your expectations in the future. Warm regards, Stuart Anderson General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
stephenwilsonheywood wrote a review 9 Apr
Leyland, United Kingdom7 contributions1 helpful vote
+1
When arriving to this lovely hotel on the sea front after a very long drive from Lancashire. I was informed that booking.com had not confirmed my stay but the receptionist and the restaurant manager promtied quickly to ease my frustration. They price matched my deal with booking.com and the room is so nice and inviting. Next time I'm down here I will go direct through the Hotels website. .
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Book direct with the hotel.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
PopRich wrote a review Mar 2024
Ashtead, United Kingdom38 contributions9 helpful votes
Lovely Friendly Hotel. They were welcoming of us with Ellie our family pet dog. Especially the Spanish waitress. Reception were efficient and helpful from booking months in advance, right up to check-out. Executive Room was large, with lovely sea view. Bar Staff considerate and always on hand to serve, sometimes via reception. Swimming Pool was lovely and warm.
Read more
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Small but Warm swimming pool worth a dip.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
yppreston1961 wrote a review Mar 2024
Worthing, United Kingdom8 contributions8 helpful votes
Excellent check jn very friendly and advised of all the facilities that the hotel offered. As we only stayed one night we didn't get to use the swim pool, but will make sure we do on our next visit! Hotel is situated on the seafront and close to the Pier and shops. Room was clean and adequate, shower was good albeit a little snug for a 6ft man! Dining room was clean and both dinner and breakfast were excellent, well done to all the staff. Look forward to returning soon😊
Read more
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
petep572024 wrote a review Mar 2024
1 contribution
A lovely well equipped hotel as close to the sea and all that the town has to offer with discounted road side parking on the seafront road right outside. Our beautiful room with four poster bed and very modern bathroom complete with spa bath and large shower with separate dressing room overlooking the sea was perfect for my wife’s birthday
Read more
Review collected in partnership with Best Western
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
andrealmartin wrote a review Mar 2024
1 contribution
The breakfast was good but the shower needed a good clean and the room was average. Hotel was in a good position and we had a room with a view. Nevertheless I was disappointed with our stay and we would not book again
Read more
Review collected in partnership with Best Western
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
LizCalcott wrote a review Mar 2024
2 contributions
A fantastic 4 night stay at this lovely hotel. I struggled with WiFi in the room I was allocated so asked Dasa at Reception if she could help and was upgraded to a beautiful room on the 3rd floor overlooking the sea. All the staff were friendly and welcoming but Dasa went the extra mile. Rooms are spacious and spotless. Beds are massive and very comfy. I ate in the bar every night and the food was generally very good...the sweet potato curry especially. Fish and chips not so good.. a bit greasy but that was my only quibble. Highly recommended.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from William Tamborrino, Other at Best Western York House Hotel
Responded 3 weeks ago
Dear Liz Calcott, Thank you so much for sharing your experience here at the Best Western York House Hotel in Eastbourne. I'm glad you enjoyed your 4-night stay with us and that our team, particularly Dasa, could make your visit extra special. We apologize for the inconvenience you experienced with the WiFi initially, but we're glad we could swiftly resolve it by upgrading you to a beautiful room with a stunning sea view. It's delightful to know that you found our rooms spacious, spotless, and our beds incredibly comfortable. We appreciate your feedback regarding the food, and we'll certainly take note of your comments about the fish and chips to ensure we maintain our standards of excellence in all aspects of our service. Once again, thank you for recommending us, and we hope to have the pleasure of welcoming you back for another memorable stay in the future! Kind regards, William
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
bfmathome wrote a review Mar 2024
London, United Kingdom1 contribution
First trip to Eastbourne last month with friends,one of whom booked the Hotel I had such a lovely time,when I got home I booked 2 further weekends 2nd trip didn't disappoint . Can't wait for 3rd.. Great starting the day with a swim in the Hotel pool. Lots to explore in Eastbourne and surrounding area. Local theatre with some great shows
Read more
Review collected in partnership with Best Western
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from William Tamborrino, Other at Best Western York House Hotel
Responded 5 Mar 2024
Dear BFMathome, Thank you for taking the time and reviewing your recent stay here at the Best Western York House Hotel. It's great to read you enjoyed your second stay with us and already looking forward to your next one, this is what we aim for, happy returning customers. I'm also glad you managed to start your day with a nice relaxing swim in our indoor swimming, we always keep it at around 30 degrees so no matter the weather outside is nice and warm. The Team and I all look forward on welcoming you back in the near future. Kind regards, William
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Eastbourne area.
PRICE RANGE
£56 - £96 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western york hotel, best western eastbourne, eastbourne best western
LOCATION
United KingdomEnglandEast SussexEastbourne
NUMBER OF ROOMS
75
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

BEST WESTERN YORK HOUSE HOTEL - Updated 2024 (Eastbourne)

Frequently Asked Questions about Best Western York House Hotel
Which popular attractions are close to Best Western York House Hotel?
Nearby attractions include Royal Hippodrome Theatre (0.2 miles), Christ Church (0.2 miles), and Jesters Sports Bar (0.2 miles).
What are some of the property amenities at Best Western York House Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Best Western York House Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western York House Hotel?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Best Western York House Hotel?
Conveniently located restaurants include The Marine, Gelato Famoso Ice Cream Parlour, and The Crown & Anchor.
Are there opportunities to exercise at Best Western York House Hotel?
Yes, guests have access to an indoor pool and locker rooms available in the fitness centre during their stay.
Is Best Western York House Hotel located near the city centre?
Yes, it is 0.6 miles away from the centre of Eastbourne.
Are any cleaning services offered at Best Western York House Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western York House Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western York House Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Best Western York House Hotel?
The staff speaks multiple languages, including English, Spanish, Italian, Portuguese, and Polish.