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Best Western York House Hotel

Traveller (579)
Room & Suite (530)
Dining (118)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours.FREE WI FI in all areas. Parking: The hotel does not have a car park. If you secure 'seaside' parking please come into the hotel to obtain a hotel permit which is £1 until 11 am the following day. Alternatively on the side roads behind us parking is currently not chargeable and is free for the duration. Blue Badge Holders can park anywhere on the metered sections with no charges, no permit is required.
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Property amenities
Pool
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Bay View
Family
HOTEL CLASS

Location

Full view
84Good for walkers
Grade: 84 out of 100
40Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
2,424Reviews
1,092Photos
39Q+A
100Room tips
Traveller rating
  • 1,330
  • 794
  • 199
  • 65
  • 36
Time of year
Traveller type
Language
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  • English
Popular mentions
the hotel is dated in decor and caters mainly for older guest,But having said that the hotel is very clean and rooms are pleasant and well prised. the hotel also welcomes dog to stay at the hotel which is a plus these days. the resterant offers good food which was tasty and
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Response from YHHManagement, Operations Manager at Best Western York House Hotel
Responded yesterday
Dear David C, Thank you for taking the time and reviewing your recent stay here at the Best Western York House Hotel in Eastbourne. I'm glad to read you enjoyed your stay with us and found the room to your liking, clean and good value for money. We are indeed a Pet Friendly Hotel so all pets are welcomed, we do charge 10,00 £ per Pet per night for the extra cleaning needed to the room but we do provide little things like pet beds, water bowls and some treats for them. It's also great to read you enjoyed our food offering in our Verandah restaurant, we do try to source as many products as locally as possible and it's nice to receive such feedback. The Team and I all look forward on welcoming you again in the near future. Kind regards, William
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We had an amazing stay here . Friendly helpful staff great location found a free parking space 1 road away . There was a banging noise next to our room upon check in this was fixed as soon as we called reception . She did say the manager would come and see us , managed never
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Response from YHHManagement, Operations Manager at Best Western York House Hotel
Responded yesterday
Dear DianeG176, Thank you for taking the time and reviewing your recent stay here at the Best Western York House Hotel. I'm delighted to read that you had an amazing stay here with us, enjoyed all aspects of your stay, from the room to our food offering at breakfast and dinner, we do try to source as many products as possible locally and it's great to have such recognition. I'm glad you managed to have some relaxing time in our heated swimming pool. Thank you also for the kind words to the team which you have found helpful and friendly at all times, I always pass comments to them and It's great when it is good feedback. Apologies about the noise issue but I'm glad that it was quickly sorted and that it didn't effect negatively your stay with us. The Team an I all look forward on welcoming you again in the near future. Kind regards, William
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Very Late on arrival but staff sorted everything for me. Hotel is in a gret spot and the Breakfast was freshly cooked. Parking was not a problem and the hotel even provided a parking extention for £1 This is how all staff in Hotels should be Thanks
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Response from YHHManagement, Operations Manager at Best Western York House Hotel
Responded 2 days ago
Dear BTGDRG, Thank you for taking the time and reviewing your stay with us a the Best Western York House Hotel in Eeastbourne. It's great to read that you enjoyed your overnight stay stay with us and that you where checked in efficiently by our night porter. I'm also glad you enjoyed our breakfast offering. The Team and I all look forward on welcoming you again in the near future. Kind regards, William
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Spent 3 nights at this hotel staff very friendly and helpful. Dog friendly supplied dog bed and water bowl and some treats for my dog. It was clean comfortable and we had lovely sea view as right on sea front. Only negative was the pillows were very hard.
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Response from YHHManagement, Operations Manager at Best Western York House Hotel
Responded 3 days ago
Dear 2001suec, Thank you for taking the time and reviewing your recent stay here at the Best Western York House Hotel in Eastbourne. I'm glad you and your four legged friend enjoyed your stay with us here in Estbourne in one of our seaview rooms, these are most spacious than standard rooms.. We are indeed a Pet Friendly Hotel so all pets are welcomed, we do charge 10,00 £ per Pet per night for the extra cleaning needed to the room but as you mention we do provide little things like dog beds, water bowls and some treats for them. Thank you also for the feedback about the pillows, things like these are subject to personal taste but I'm sure if you would have mentioned something to reception we could have sorted some softer ones for you. The Team and I all look forward on welcoming you again in the near future. Kind regards, William
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Just returned home after a 5 stay with family in this hotel. We had a wonderful stay. Large and clean familyroom, seafront views and the most important issue: very very friendly staff! Breakfast: everything you want. You won't leave hungry. What we liked most: the hotel is a
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Response from YHHManagement, Operations Manager at Best Western York House Hotel
Responded 3 days ago
Dear Fearless658963, Thank you for taking the time and reviewing your recent stay here at the Best Western York House Hotel in Eastbourne. It's great to read you and your family had a pleasant stay with us. All our family rooms are quite spacious and all are seaview rooms which is a great feature. I'm also glad you found breakfast to you liking, we do try to source most of our products locally so it's great to have such feedback and offering and A La Carte and buffet breakfast there is plenty of choices for all palates. Thank you also for the kind words to the team, I will pass them over which I'm sure they will appreciate. The Team and I all look forward on welcoming you again in the near future. Kind regards, William
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Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorBest Western York House Hotel
The Standard Single Rear Facing Room at the BEST WESTERN York House Hotel
Professional photo exclusively commissioned by TripAdvisorBest Western York House Hotel
The Standard Double Rear Facing Room at the BEST WESTERN York House Hotel
Professional photo exclusively commissioned by TripAdvisorBest Western York House Hotel
The King Sea View Room at the BEST WESTERN York House Hotel
Professional photo exclusively commissioned by TripAdvisorBest Western York House Hotel
The Four Poster Room at the BEST WESTERN York House Hotel
Professional photo exclusively commissioned by TripAdvisorBest Western York House Hotel
The Twin Room at the BEST WESTERN York House Hotel
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123456106
Dear Reevo67, thanks for your question. It is approximately a 20 minutes walk from the station. In a taxi the cost would be anything from £5-£8 dependent on the firm.
1 vote
Hi Lilah, thank you for your questions. Ironing boards and irons are available upon request from reception or dialing "0" from a guest bedroom.
1 vote
Are the rooms air conditioned?
Dear Marjrie, Unfortunately none of our rooms have air conditioning units, all our rooms do have fans in the room. Regards, William
0 votes
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what about parking?
Dear Guest, Like the majority of hotels on the Sea front we currently don't have a hotel car park. Guests are able to park on road in front of the hotel (Royal parade) then pick up a parking permit from reception at a cost of £2. Please note this must be in Zone H. This permit will last until 11AM the next morning. Alternatively side streets are free of charge near to the hotel. Local road laws apply.
1 vote
Show all answers
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"a room with a sea vew is better"
"Accessible rooms on ground floor ask in advance"
"We always like to have a sea view room which you do have to pay a little more for"
"Sea view is good."
"sea view is brighter and larger"
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PRICE RANGE
US$68 - US$124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western york hotelbest western eastbourneeastbourne best western
LOCATION
United KingdomEnglandEastbourne
NUMBER OF ROOMS
75
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