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West Rocks Hotel

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44-46 Grand Parade off Howard Square, Eastbourne BN21 4DL England
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About

#12 of 40 hotels in Eastbourne
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to the West Rocks Hotel & The Channel Restaurant, Eastbourne. We are located in the fashionable side of Eastbourne, a 5 minute walk to the shopping centre and 200 meters to the theatres. We are ideally located on the best part of the seafront, near the pier, bandstand, stunning western lawns and the Martello Tower, all within easy reach. Many beautiful walks are just outside the hotel, including Holywell, Beachy Head, Birling Gap, Seven Sisters and bucolic villages of Alfriston and Litlington. Situated directly on Eastbourne's seafront, overlooking the English Channel. The West Rocks Hotel was taken over under NEW OWNERSHIP in January 2014 and now Offers 50 refreshed rooms, bar, games room, and a new tearoom. All rooms are en suite and feature TV, telephone, and tea / coffee making facilities. Many rooms feature stunning sea views and views across the English Channel. All room prices include our yummy breakfast which has a large selection of premium breakfast items. Free Wi-Fi is available across the whole hotel. Renowned for being the sunniest resort in Britain, Eastbourne offers a 4 mile long pebbled beach, which stretches from Sovereign Harbour to Beachy Head. The beach is directly outside the West Rocks Hotel. The property is also conveniently located for the Congress Theatre, which is just 5 minutes' walk away. On-street parking is available outside the hotel, subject to availability. Parking vouchers can be brought from reception.
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Full view
Property amenities
Paid public parking nearby
Free internet
Bar / lounge
Beach
Windsurfing
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Street parking
Internet
Restaurant
Breakfast buffet
Kids' meals
Snack bar
Special diet menus
Board games / puzzles
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun terrace
24-hour front desk
Express check-in / check-out
Ironing service
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Room features
Room service
Flatscreen TV
Bath / shower
Hair dryer
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English, Spanish, Polish, Portuguese
653Reviews14Q+A100Room tips
Traveller rating
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Popular mentions
fabrizio b wrote a review Sep 2020
1 contribution
Room was old and dirty and in need of decorating. I wouldn't recommend this hotel to anyone and we had a very bad experience, the only thing that was good was the sea view from our window. In the evening and night the reception was left unattended.
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Date of stay: August 2020Trip type: Travelled with family
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Connector20201559301 wrote a review Sep 2020
1 contribution
Great friendly staff, nice sea views but tired hotel in need of some TLC. good location but just NOT worth the money charged. during C-19 restrictions of travel I find it a shame that UK hotels like this one overcharge when they should be encouraging people to spend their money taking UK vacations at a reasonable cost. We Should have been in Spain at a 5 star spa hotel which was a lot cheaper per night and that is the competition that the UK holiday industry wants to win back.
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Date of stay: August 2020
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Barbs18 wrote a review Mar 2020
Southall, United Kingdom330 contributions147 helpful votes
Stayed here for Hubby's birthday, we had a ground floor room behind reception. Our room was clean, comfortable and warm. The only problem we encountered on the first night was rattling windows which we soon fixed with a magazine. Friendly staff and well situated from the town. Would stay here again
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Date of stay: February 2020
Location
Service
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2 Helpful votes
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132gladys wrote a review Feb 2020
Bristol, United Kingdom3 contributions3 helpful votes
Nothing good at all to say on this abysmal hotel. Reading other reviews I would think I was in the wrong hotel. The list of complaints is endless but here's a sample: Dirty rooms. My room hadn't been cleaned when I was given the room key at the start.I would not have stayed at the first glance but was with a party of others. No cleaning whatsoever during my stay. Just made the bed! Very grubby toilet and shower and well worn towels that had orange stains on them like rust. Thick dust on two glass shelves on bedside table. I ran finger over them in the hope the bed maker would spot in and be tempted to get a duster out. Filth under bed. Wardrobe smelt very musty so I lived out of my case for my stay. No toilet rolls in room so had to visit reception to pick one each time I needed one. Couldn't ring reception to request as phone wasn't connected. Couple of mornings no heating and worse still each morning no hot water. Had to use cold shower. Really no joke!! Food was not great with some meals being inedible. All things that should be a basic requirement in whatever the rated star for a hotel. Eastbourne is just beautiful. It's such a shame this hotel is not, given its prime position on the seafront. So disappointed.
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Date of stay: February 2020Trip type: Travelled with friends
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Jake H wrote a review Feb 2020
2 contributions
5 stars all round. What a fantastic hotel. Was before the refund and has only got better since. Stunning views, a regal & elegant interior, simply fantastic staff coupled with the finest wines and beautifully cooked and well Presented food. Suitable for families, business people and even couples. I will 100% be booking again. Thank you all!
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Date of stay: February 2020Trip type: Travelled on business
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PRICE RANGE
US$67 - US$153 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandEast SussexEastbourne
NUMBER OF ROOMS
50
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Frequently Asked Questions about West Rocks Hotel
Which popular attractions are close to West Rocks Hotel?
Nearby attractions include Nigel Greaves Gallery (0.08 miles), Eastbourne Bandstand (0.10 miles), and Devonshire Park Theatre (0.1 miles).
What are some of the property amenities at West Rocks Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
What food & drink options are available at West Rocks Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at West Rocks Hotel?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to West Rocks Hotel?
Conveniently located restaurants include MALAYALAM Restaurant, Gr/Eat Greek Deli and Cuisine, and Anema e core.
Is West Rocks Hotel located near the city centre?
Yes, it is 0.3 miles away from the centre of Eastbourne.
Are pets allowed at West Rocks Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at West Rocks Hotel?
The staff speaks multiple languages, including English, Spanish, Portuguese, and Polish.
Are there any historical sites close to West Rocks Hotel?
Many travellers enjoy visiting Redoubt Fortress & The Pavilion (1.1 miles).
Does West Rocks Hotel have any great views?
Yes, guests often enjoy the ocean view available here.
Is West Rocks Hotel accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.