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Imperial Hotel

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Imperial Hotel
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278 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Yateley, United Kingdom
Reviewed 1 week ago NEW

Visited as part of a coach party for three nights. The Imperial specialises in coach party's and there were two more coach "loads" for the same period. The hotel was well organised and check-in was swift. Our room was spacious, spotless and all are en-suite. There are two sittings each, for breakfast and dinner, with a menu selection for each....

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1Thank bparkercars
Reviewed 1 week ago via mobile

Went with two coaches and joined another never a problem at meal times very well organised staff and a lovely selection of choices for both breakfast and evening meal. Yes the hotel is a tiny bit tired but spotlessly clean good room cleaning and change of towels every day if required,excellent service throughout the hotel for a good price.

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1Thank Jenny A
Reviewed 4 weeks ago via mobile

This hotel was perfect , Very helpful , very good price for mini break with a coach full of fun Bingo players, Bingo hall is only a short walk perfect.. We did have a room change due to the lack of a shower.. Perfect customer service.. Breakfast was in the price,,

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Thank Sunshine L
Harrogate, United Kingdom
Reviewed 2 January 2017

Just returned from a 5 day New Year break with Robinsons Holidays. The hotel is a little dated and the bedrooms could do with some updating. We had a good sized front facing room with partial sea view which was serviced daily by the maid. All the hotel staff were absolutely wonderful during our stay and couldn't do enough for...

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1Thank judethegardener
Holdsworth-Hotels, Manager at Imperial Hotel, responded to this review

Many thanks for leaving a review following your New Year Break with Robinsons Holidays at our Imperial Hotel in Eastbourne. We would like to thank you for your kind comments on the service you received from all of our staff and namely Elwira in the restaurant and we will ensure that these are passed on to everyone in the team....

Bury, United Kingdom
Reviewed 2 January 2017

Just returned from the imperal hotel in Eastbourne sorry to say we were disappointed the staff are lovelying and helpful the hotel is kept clean but it is tired and needs refurbishment. We went with robinsons so thought it would be a lot better than it is. Food average entertainment was good though I am sorry to sound negative but...

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1Thank Elaine B
Holdsworth-Hotels, Manager at Imperial Hotel, responded to this review

Many thanks for leaving a review following your New Year Break with Robinsons Holidays at our Imperial Hotel in Eastbourne. We would like to thank you for your kind comments on the service you received from all of our staff and we will of course ensure that your comments are passed on to everyone in the team, I’m sure it...

Swindon, United Kingdom
Reviewed 28 December 2016

A four day holiday over the Christmas period, A lovely hotel but a little dated, our room could have done with a bit of a make over and it was a bit on the small side, others in our group had a better one so maybe it was the luck of the draw. The staff you could not fault, they...

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1Thank royston c
Holdsworth-Hotels, Manager at Imperial Hotel, responded to this review

Many thanks for leaving a review following your Christmas Break here at the Imperial Hotel in Eastbourne. We would like to thank you for your kind comments on the service you received from all of our staff and we will ensure that these are passed on to everyone in the team. We have noted your comments concerning the dated appearance...

Burnley, United Kingdom
Reviewed 22 December 2016

This was the first time I had gone on holiday on my own, so was a little wary but wanted to try it. I need not have worried....everyone was welcoming and friendly, and throughout the 5 day Turkey and Tinsel break I had a lovely time. My room was absolutely fine with 2 single beds in, and-as I had already...

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2Thank Marge S
Reviewed 20 December 2016 via mobile

On our arrival we were greeted with a lovely old fashioned hotel that was nicely maintained and had beautiful features. We quickly established that there were a lot of coach holidays there which didn't bother us and the majority of the guests there were 70+. None of this bothered us. The guests were amazing and we met some wonderful people....

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1Thank PraiseWhereItIsDue
Rotherham, United Kingdom
Reviewed 11 December 2016

Recently returned from the imperial after a five day turkey and tinsel holiday.Maxfields coaches from south Yorkshire were our carrier and driver Paul was excellent in his driving ,knowledge of the area and general attitude was first class.As is usual on this type of holiday the artificial Christmas theme was carried out most successfully ,only one complaint was the lasagne...

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Thank alan keith b
Europe
Reviewed 10 December 2016

Have just returned from a five day Turkey and Tinsel break with Robinsons Coaches. As this is advertised as one of their hotels I expected a reasonable standard of hotel room. I was given a room on the fourth floor and, as all floors are reached by two lifts, this did not seem a problem but each lift only allowed...

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2Thank Edward034

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Services
  • Breakfast included

Additional Information about Imperial Hotel

Address: 16-32 Devonshire Place, Eastbourne BN21 4AH, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: £60 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Imperial Hotel 3*
Number of rooms: 105
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Also Known As:
Imperial Hotel Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel staff and other travellers.
14 questions
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Questions? Get answers from Imperial Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front facing room with bay window are larger”
 of 5 bubbles judethegardener, 2 Jan 2017 | Read review
“Get a ground floor if you have any movement problems. lift very small”
 of 5 bubbles 769roystonc, 28 Dec 2016 | Read review
“an up grade is available at extra cost but is worth it.”
 of 5 bubbles alankeithb, 11 Dec 2016 | Read review
“Ask for a specific room with the amenities you want do not assume you will get a modern room.”
 of 5 bubbles Edward034, 10 Dec 2016 | Read review
“take something cool to wear around the hotel and in the rooms as the hotel is mega hot”
 of 5 bubbles bettybetty54, 1 Dec 2016 | Read review
5 of 5