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The Imperial Hotel

1,317 reviews
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Traveller (235)
Room & Suite (187)
Dining (63)
Overview
  • Excellent59%
  • Very good29%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“mint condition”(15 reviews)
“car park”(96 reviews)
Free Wifi
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from The Imperial Hotel
Special Rate: Winter by the Sea
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,317)Write a Review
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Show reviews that mention
All reviewsmint conditioncar parkleisure facilitiesfifth floorswimming poolsea viewhotel guestsafternoon teafour starlarge bathroomrestaurant stafflovely hotelsea frontfirst classsuperior roomhigh standardevening meal
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311 - 315 of 1,306 reviews
Reviewed 17 September 2016 via mobile

Had a fantastic stay with the family at the Imperial Hotel in September. Just wanted to comment that Dana, the waitress, in the restaurant is a real credit to the place. She went above and beyond to make us feel welcomeMore

3  Thank Olivia L
Response from ImperialLlandudno, Manager at The Imperial HotelResponded 19 September 2016

Thank you very much for your review and we are delighted you and your family had a fantastic stay. We are particularly pleased to learn about the service you received from Dana and will ensure this is passed on to her and know she will...More

Reviewed 15 September 2016

I had a room on the 5th floor during my recent stay. The room was quite small but it did have a large bathroom, good shower and a lovely balcony which overlooked the street below and also the sea. The bed was extremely comfortable but...More

2  Thank michael h
Response from ImperialLlandudno, Manager at The Imperial HotelResponded 16 September 2016

Thank you for your review and we are pleased you enjoyed your stay, the food and found the bed comfortable, although we are surprised you could hear your neighbour’s discussion as the walls aren’t particularly thin. We are though very disappointed to learn that due...More

Reviewed 15 September 2016

A lovely nostalgic week here. Both of us were not only at school in the area but spent childhood holidays here in Llandudno. The hotel was excellent and with really good service and friendly staff. The food was superb although the menu was limited and...More

3  Thank higger
Response from ImperialLlandudno, Manager at The Imperial HotelResponded 16 September 2016

Thank you very much for your review, and we appreciate all your lovely comments about the hotel and are delighted you enjoyed your nostalgic trip to Llandudno. We hope you will have the opportunity to visit Llandudno again and that we will have the pleasure...More

Reviewed 14 September 2016

Good location, clean Hotel, Was disappointed with Reception service. They would not allow me to double park in Hotel car park, although others allowed. After an argument, they relented. Contacted the Manager twice, but he did not have the courtesy to reply to e mail.More

1  Thank carlpuran
Response from ImperialLlandudno, Manager at The Imperial HotelResponded 15 September 2016

We appreciate your comment about the hotel and our location but are sorry you were disappointed with the service you received from Reception. We would naturally love to have a larger car park but we are one of the few hotels in the resort to...More

Reviewed 13 September 2016

We stayed at the Imperial Hotel in July 2016. The Hotel food was outstanding , the staff were very nice and attentive. The Hotel front has views onto the promenade here you can relax, dine well and watch the sun-se - wonderful for relaxing just...More

4  Thank Frank L
Response from ImperialLlandudno, Manager at The Imperial HotelResponded 14 September 2016

Thank you very much for your review and wonderful comments about the hotel, food, staff and evening entertainment. We are delighted you enjoyed your stay and found it very relaxing, and are particularly pleased that you would like to return and hope we will see...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Beachfront
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$133 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Llandudno
#6 Business Hotel in Llandudno
#9 Luxury Hotel in Llandudno
#11 Family Hotel in Llandudno
#11 On the Beach Hotel in Llandudno
#24 Romantic Hotel in Llandudno
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Llandudno
#6 Business Hotel in Llandudno
#9 Luxury Hotel in Llandudno
#11 Family Hotel in Llandudno
#11 On the Beach Hotel in Llandudno
#24 Romantic Hotel in Llandudno
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (235)
Room & Suite (187)
Dining (63)
Pool & Beach (25)
Amenities (14)
Questions & Answers
Ask a question
modsrock
8 February 2018|
AnswerShow all 2 answers
Response from Kirsty J |
3pm Check in we found it on the back of confirmation
1
Vote
carol r
18 January 2018|
AnswerShow all 2 answers
Response from David C | Reviewed this property |
Great Orme; pier; Bodnant Gardens.
0
Votes
jacksonmary
13 October 2017|
Answer
Response from ImperialLlandudno | Property representative |
We do have 2 adapted rooms, please contact reception for more details.
0
Votes
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Room Tips
"Superior rooms are huge and have the best views, are quiet and involve getting to the 4th floor. There is a..."
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"Rooms at the front probably offer the best views but at a cost."
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"Over look beach"
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"Sea view rooms have the best views - for a price."
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