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Bay County Hotel

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624 Reviews from our TripAdvisor Community

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Showing 624: English reviews
Nottinghamshire, United Kingdom
Reviewed 2 days ago NEW

Just returned from a five day break at this hotel.excellent staff,good food,clean,modernised room 216 with sea view,plenty of hot water at all times.certain areas need updating and a bigger lift or more of them required.would recommend and will probably return at a later date.

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Helpful?
Thank Glenys T
Peterlee
Reviewed 1 week ago

we arrived at the county bay hotel on Friday the 25/11/16 for a weekend break as my birthday treat but when we reached 406 which is an ordeal to get to we discovered well I really do not think it is legal to put people in a room like this but we had come quite a ways now the bathroom...

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Helpful?
1Thank james b
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear James b I think you mean room 46 I have spoken to the receptionist she said she asked you to give her the details to fill out an accident form but you refused and as you say there is a sign. I'm really sorry to read of your disappointment but I cannot agree with some of your comments especially...

East Cowes, United Kingdom
Reviewed 1 week ago

We visited the hotel on a 5 day trip with Shearings. The weather was atrocious, and on arrival no heating on in the room and the bathroom was flooded due to the windows being in such a poor state (Room 210). During the week the heating and hot water very often weren't working, and the dining room was cold and...

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1Thank andrewsault
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear andrewsault The weather you refer to was the worst I have ever seen here in twenty years I cannot believe that any hotel didn't have problems during that storm. Room 210 was totally refurbished only 4 weeks ago and is in excellent condition. I am delighted to read your comments on our staff and I thank you for that....

Isle of Wight, United Kingdom
Reviewed 1 week ago

Four day visit to North Wales with Shearing's coaches. Shearing's drivers were Very good especially as it took us 10 hours to get there and 10 hours back, due to road works. Three of the four days there was No Hot Water and No Heating in our room. Despite engineers being there on the third day and the water being...

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Helpful?
1Thank ammorey22
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear ammorey22 I can only apologies for the heating and hot water I regret any inconvenience this caused we had engineers working round the clock to deal with it . Many thank for mentioning the parts you did enjoy I'm delighted to read it wasn't all bad. Kind Regards Andy travis General Manager

Newcastle upon Tyne, England, United Kingdom
Reviewed 2 weeks ago

went on a group booking with national holidays all 48 of us to llandudno north wales the drivers name was steven he was very friendly and accommodating throughout the trip. He had a lot of knowledge about area.We stay at The County Hotel it was clean the staff were great the food was ok the entertainment was good .The manger...

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1Thank Brian O
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Brian O I remember your group very well I just love when guests come here to have a good time and enjoy themselves and you certainly did that. I enjoyed the banter we had during your stay and look forward to you next visit. If you can let me know when you are coming so that I can book...

Wigan, United Kingdom
Reviewed 2 weeks ago

Stayed here to celebrate my birthday and thoroughly enjoyed ourselves. Our room was quite compact but very comfortable and clean with tea making facilities. We enjoyed our meals and staff quite friendly and if we were to visit Llandudno again would probably stay here.

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1Thank Suse1826
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Suse1826 I'm absolutely over the moon to read how much you enjoyed your birthday celebration. Its always pleasing to read how impressed people are with the friendliness of our staff. Look forwards to seeing you again if you visit Llandudno. Kind Regards Andy Travis General Manager

Ellesmere Port, United Kingdom
Reviewed 2 weeks ago

This hotel has incredibly friendly, brilliant staff, who remember you each time you return and great you as old friends. The staff are the best asset of this hotel by a mile. Bruno is lovely and greeted me with a smile and hug! Our waitress Inis was lovely, friendly and made me little gluten free menus each day, so I...

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1Thank Lisa H
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear LisaH I'm sure you will agree its very hard to please everybody. We have three toasters in the dining room that all work perfectly but like everything take a little getting used to. Its lovely to read that you are still young at heart and I will pass on your comments to Bruno he and all our staff will...

Bury, United Kingdom
Reviewed 3 weeks ago

Just enjoyed a long weekend here and for the price everything was what you'd expect from the staff to the meals being served. The upper part is in need of updating but as for the public areas they are superb and the evening entertainment in the ballroom was good. Stayed here before and will definitely stay again.

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1Thank coachaddict
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Coachaddict I,m delighted to read how much you enjoyed your weekend with us its good to know that we lived up to your expectations in particular the staff and the meals. hope to see you again very soon. Kind Regards Andy Travis General Manager

Milton Keynes, United Kingdom
Reviewed 3 weeks ago

Once again I can only say a big Thank You to Andy and the team for the way they all go out of their way to look after each and every guest. I do not know how, at the price paid they provide such a varied and quality menu, drinks vouchers each night (hic!) High standard and varied entertainment and...

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4Thank Carol D
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear Carol D To be honest I don't know how we do it for the money either and its great to be appreciated for the work we put in. Its always a delight to see you and I will pass on your kind comments to all concerned and look forward to seeing you in the near future. Kind Regards Andy...

Halifax, United Kingdom
Reviewed 3 weeks ago

My husband and I have just returned from a five day stay at the County Hotel, and have thoroughly enjoyed every aspect of our stay. The food was exceptional and we have various choices for starters, mains and desserts (compliments to the chef/s). The room was lovely and kept very clean. We did only go to the entertainment on one...

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Helpful?
3Thank Stephen B
TheCountyHotel, General Manager at Bay County Hotel, responded to this review

Dear StephenB Many thanks for your wonderful review The chef will be delighted to read such positive comments. I really appreciate you taking the time to tell us what a great time you had and we hope to see you again one day. Kind Regards Andy Travis General Manager

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Official Description (provided by the hotel)
Enjoying a magnificent site of the Promenade with stunning views of both of the Ormes, this lovely Victorian hotel offers guests a friendly Welsh welcome. Tastefully furnished throughout, and retaining many of the original Victorian features throughout, the hotel’s bar and lounges provide the ideal locations in which to relax. Laid back days can be spent enjoying the beach, strolling the pier or shopping in the newly opened retail development by the main shops. Alternatively, take a tram ride up the Great Orme or discover the numerous sporting pursuits that are on offer locally, too. For a getaway discovering the very essence of North Wales - a region renowned for its beautiful coastline, Celtic heritage and the grandeur of Snowdonia - you couldn’t be better placed than in Llandudno. A small car park is located at the rear of the hotel, or there is unlimited free parking at the front of the hotel. ... more   less 

Additional Information about Bay County Hotel

Address: East Parade, Llandudno LL30 1BD, Wales (Formerly The County Hotel)
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Price Range: £30 - £90 (Based on Average Rates for a Standard Room)
Number of rooms: 100
Reservation Options:
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Also Known As:
County Hotel Llandudno
County Llandudno
Bay County Hotel Llandudno, Wales
Hotel Style:
#3 Best Value Hotel in Llandudno
#30 Romantic Hotel in Llandudno
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Questions & Answers

Here's what travellers have asked, with answers from Bay County Hotel staff and other travellers.
26 questions
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Birmingham, United Kingdom

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Questions? Get answers from Bay County Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beware of the underground rooms because the noise from up above is intolerable”
 of 5 bubbles fishbine, 29 Nov 2016 | Read review
“Room 214 had a side sea view.”
 of 5 bubbles Suse1826, 20 Nov 2016 | Read review
“Some rooms only have baths not showers, so check if you specifically just want a bath or just want a shower. Ground floor rooms very small.”
 of 5 bubbles N4966VNlisah, 19 Nov 2016 | Read review
“Not ground floor”
 of 5 bubbles LynneM253, 9 Nov 2016 | Read review
“There is only one lift and this only takes two people so a lower floor may be advisable.”
 of 5 bubbles chrishI5841BT, 29 Oct 2016 | Read review
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