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Muthu Belstead Brook Hotel

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Traveller (888)
Room & Suite (247)
Dining (119)

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About

#12 of 18 hotels in Ipswich
Location
Cleanliness
Service
Value
We are an 88 Bedroom Hotel set in our own grounds but only a 5 minute Drive into Ipswich Town centre. The Manor House section of the Hotel is the original part of the building dating back to the 16th century and a lot of the original fittings still remain and this is also the location of the Restaurant . We also have the leisure centre which is free to use for all guests this includes Swimming Pool, Steam room, Jacuzzi, Gym and treatments are available by prior arrangement.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Salon
Steam room
Non-smoking hotel
24-hour front desk
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Room features
Room service
Safe
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English
1,723Review25Q+A100Room tips

Reviews
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spencer c wrote a review Mar 2024
26 contributions18 helpful votes
+1
Me and my partner are just back home after staying at the belstead brook hotel. We were checked in by a lovely very polite receptionist called Rona she is a credit to the hotel. We had a beautiful garden room with patio. The room was beautifly decorated and very clean. The bed was very comfortable we couldn't realy fault the room to be honest. We had the afternoon cream tea with prospeco while we were there and this was realy nice start to our stay there. We went to the spa in the hotel the pool was realy nice and warm. The jacuzzi was almost like bath water it was so warm it was lovely as was the sauna and steam room which we could use throughout our stay inc in the room price. The decor of the hotel is beautiful with lovely furniture and ornate fittings etc. We went to have a drink in the garden room bar which was nice and the service very friendly and welcoming. The hotel was busy which was good to see. The breakfast was gorgeous and very well cooked and hot. The sausages were so nice and proper butchers ones as was the bacon. We can't recommend this hotel enough and we wish to thank the staff for making our stay so lovely. We will certainly be returning in the future.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Use the spa and have the sausages for breakfast lol
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Muthu Belstead Brook Hotel, manager at Muthu Belstead Brook Hotel
Responded 2 weeks ago
Dear Spencer, Thank you for sharing your experience at Belstead Brook Hotel! We are delighted to hear that you had a superb stay with us and enjoyed the service provided by Rona at the reception. It's wonderful to know that you found the garden room comfortable, clean, and beautifully decorated. We are thrilled that you also had a great time at the spa, enjoyed the pool, jacuzzi, sauna, and steam room. Your kind words about the hotel's decor, bar, and breakfast are truly appreciated. We look forward to welcoming you back for another fantastic stay in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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emorris83 wrote a review Mar 2024
Hadleigh, United Kingdom2 contributions
It wasn’t a very good stay for us. After booking a couples massage at 17.30, we ended up with one massage at 18.00 and one at 18.30. We had a dinner reservation at 8pm, got seated at 8.40 even though we were the only booking for 8pm. Food was ok. Wouldn’t return!
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Muthu Belstead Brook Hotel, manager at Muthu Belstead Brook Hotel
Responded 2 weeks ago
Dear Emorris83, We're really sorry to hear about your disappointing experience during your stay. We apologize for the confusion with the timing of your couples massage and the delay in seating you for dinner. Your feedback is valuable to us, and we will work on improving our services to ensure a better experience for our guests in the future. Best regards, Team at Muthu Belstead Brook Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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keen_traveller025 wrote a review Mar 2024
UK4 contributions5 helpful votes
+1
we came on the 16th March for a relaxing hen do. we were told to arrive at 10am , and we arrived at 9.45, we were asked to take a seat, we were then called over at just after 10.10 to be registered , and to choose our food. after this we were informed that 2 of our party had 10 am treatments, and we 'should hurry' . unfortunately the therapist was unable to see the 2 people then, one both were offered a later appt, one accepted but had to wait around, the other decided to leave it they were told they could get a refund on the treatment (there is some back story here, in that they had repeatedly tried to contact the hotel earlier in the week as they had a injury and were not sure if a massage would be safe, but the hotel failed to return any calls) . We were also told that we would be compensated a little for the stress and waiting around etc. Those of us that were left were directed to the spa, and the first thing that hits you is the strong smell of what i can only assume is a drainage problem as this smell occurred in various places with drains. But we got changed and went into the spa area. it was challenging to find any furniture that wasn't broken (see photos) , i ended up opting for a plastic sun lounger and covered the crack with a towel. I was lucky, my towel didn't have any brown stains unlike 2 of my party. There was no staff in the spa area. The hot tub had a large pile of foam, i wasn't sure if this was normal, i googled it, it wasn't. Don't get me wrong there were some nice bits, the pool, sauna and steam room were nice. the food and staff in the restaurant were nice. and those that had a treatment said that when they calmed down they enjoyed the treatment At the end of our time we headed to reception where the duty manager explained that she couldn't process anything as we booked through spa seekers , and would have to go through them, but she told us she made a note that they wouldn't claim the full payment. we then contacted spa seekers, who passed on our complaint. and the response was lacking in honesty. the hotel stated that they showed us to the spa area at 9.45 (although there email included the checking in information, which showed us checked in at 10.12) they said that a few bits of furniture were due an upgrade but were safe to sit on.........regarding the missed treatment, they said it was our problem as they offered a later time, completely back tracking on what we were told.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Just dont
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Muthu Belstead Brook Hotel, manager at Muthu Belstead Brook Hotel
Responded 2 weeks ago
Dear Keen_traveller025, Thank you for sharing your experience with us. We're truly sorry to hear that your recent visit did not meet your expectations. Your feedback regarding the spa experience and service is invaluable to us, and we assure you that we will address the issues you mentioned to improve for the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more relaxing visit. Regards, Team at Muthu Belstead Brook Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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trisha_stephen wrote a review Mar 2024
Harleston5 contributions
Lovely Spa day . Guy in reception very welcoming and helpful . Treatments with Ashley were very good . Lunch was also very good with my choice of Brownie for dessert delicious. Pool area was very quiet ( as we like it ) few of larger rattan loungers need attention to the seats but other than that no problems. Overall a very relaxing non rushed day . Thank you
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kamal Rijhwani, General Manager at Muthu Belstead Brook Hotel
Responded 3 weeks ago
Dear Trisha, Thank you for taking the time to share your experience at Lovely Spa Day. We are delighted to hear that you found our receptionist welcoming and helpful, and that you enjoyed your treatments with Ashley. It's wonderful to know that you also savored your lunch, especially the delicious brownie for dessert. We appreciate your feedback regarding the pool area, and we will certainly address the attention needed for the rattan loungers to ensure they are in top condition for our guests' comfort. We are thrilled that you had a relaxing and non-rushed day with us. It was our pleasure to provide you with a tranquil escape, and we look forward to welcoming you back for another rejuvenating experience soon. Warm regards, Muthu Belstead Brook Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AllKaz wrote a review Mar 2024
Newmarket, United Kingdom23 contributions44 helpful votes
Satisfactory comfortable clean hotel. Scrumptious filling breakfast. Pool area doesn't have enough loungers. It seems that Spa guests are able to claim these with towels then attend a massage or whatever and return an hour or so later. Front facade and grounds of hotel very pleasant with the interior corridors etc nicely furnished and appointed.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: There were lockers in the changing rooms for the pool despite being told there weren't. Breakfast...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kamal Rijhwani, General Manager at Muthu Belstead Brook Hotel
Responded 4 weeks ago
Dear Allkaz, Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our hotel satisfactory, comfortable, and clean. It's wonderful to know that you enjoyed our scrumptious breakfast - we aim to provide a satisfying start to your day. We appreciate your comments regarding the pool area. Please accept our apologies for any inconvenience you experienced. We take guest feedback seriously and will address this concern with our team to ensure a more equitable distribution of loungers in the future. We're pleased that you found our front facade and grounds pleasant, and that you appreciated the interior furnishings and appointments. It's our goal to create a welcoming and relaxing environment for all our guests. Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back for another enjoyable stay. Warm regards, Muthu Belstead Brook Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Debbie W wrote a review Mar 2024
Essex, United Kingdom31 contributions38 helpful votes
I just had a lovely two nights here.. a real treat as a gift to stay on my own from my husband and children for Mother’s Day. This hotel is friendly and welcoming . The hotel is really clean and the restaurant/ bar a relaxing environment . The food is of a very nice standard , good choice and available all day . Lovely coffee from the bar . The spa is of a high standard.. the room I was in for a massage was lovely . My therapist was Gloria .. lovely woman who really knows her job . I would highly recommend her . Other comments on here say the rooms are a little dated . I’d agree with that but it doesn’t take away from the fact that you have everything you need and it was very clean . I found it very cozy .. just what I needed for the rest I had here . I would also prefer mattress protectors ..I don’t want to moan but this should really be something as standard . This was the only minus for me . I had a wonderful time .. I sat around the pool with books and magazines , had a massage and good food . A weekend of bliss . Thank you so much . Will definitely be back .
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kamal Rijhwani, General Manager at Muthu Belstead Brook Hotel
Responded 5 weeks ago
Dear Debbie, Thank you so much for your wonderful feedback! We're delighted to hear that you had such a lovely weekend during your stay. It was truly our pleasure to host you for Mother's Day, and we're thrilled that you found our hotel, restaurant, and spa to your liking. We're especially glad to hear that you enjoyed your massage with Gloria. She is indeed a fantastic therapist, and we will be sure to pass on your kind words to her. Your compliments mean the world to us, and we're grateful for your recommendation. Regarding your feedback about the rooms, we appreciate your honesty. We constantly strive to improve our facilities and services, and your insights help us do just that. We'll definitely take your comments into consideration as we continue to enhance our accommodations. Thank you again for choosing to spend your weekend of bliss with us. We can't wait to welcome you back for another relaxing stay in the future! Warm regards, Muthu Belstead Brook Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jason S wrote a review Feb 2024
6 contributions
Great hotel and value Thoroughly recommend Darren on night shift friendly and amazing as are all staff Great spa pool jacuzzi steam and sauna too Lovely food at breakfast and dinner Thoroughly recommend if staying near Ipswich for a break or spa day
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kamal Rijhwani, General Manager at Muthu Belstead Brook Hotel
Responded 28 Feb 2024
Dear Jason, Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you found our hotel superb, great value, and that you thoroughly recommend it. It brings us immense joy to know that Darren and the rest of our staff made such a positive impression on you during your stay. We pride ourselves on our friendly and attentive service, and it's fantastic to hear that they contributed to making your experience amazing. We're delighted that you enjoyed our spa facilities, including the pool, jacuzzi, steam room, and sauna, as well as the delicious food served at breakfast and dinner. Your recommendation means a lot to us, and we are grateful for your kind words. We hope to welcome you back for another stay with us! Warm regards, Muthu Belstead Brook Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lydia B wrote a review Feb 2024
Northamptonshire, United Kingdom56 contributions9 helpful votes
+1
Husband booked a junior suite for a night away as a present for us. Reception area was lovely, parking was sufficient. Check in process was smooth and staff friendly. We used the pool/spa which was also very nice, the pool was a lovely temperature and it is a very nice facility. Unfortunately the decor in the room and some of the fixtures were dated and disappointing for the price paid. The balcony was dirty and littered with cigarette butts, rattan furniture outside the rooms below was broken and stained. The balcony door did not close properly and wires were visible on one of the light fixtures. The bed was a nice size and comfortable. We had drinks at the bar again was a nice area. Unfortunately would not return because the rooms did not live up to the standard of the rest of the hotel, interestingly on booking.com the rooms are not pictured until you look at 60+ other photos first.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Muthu Belstead Brook Hotel, manager at Muthu Belstead Brook Hotel
Responded 20 Feb 2024
Dear Lydia, Thank you for your detailed feedback. We are delighted to hear that you enjoyed our reception area, parking, check-in process, and spa facilities. We appreciate your comments about the room decorations and fixtures. We will share your feedback with our team to make necessary improvements. We hope to have the opportunity to welcome you back in the future. Regards, Muthu Belstead Brook Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joe M wrote a review Jan 2024
Dublin, Ireland3 contributions3 helpful votes
Honestly, a really poor hotel to arrive to. The bar restaurant was essentially the lobby. Food mediocre. Quilt on bed super thin. Everything about the hotel says super cheap. I won’t be back. This hotel has great potential as it looks like a period building close to centre of Ipswich. But avoid. Not worth it. Underinvested. Big Plus, staff are genuinely good.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kamal Rijhwani, General Manager at Muthu Belstead Brook Hotel
Responded 1 Feb 2024
Dear Mr. Joe, Thank you for sharing your feedback with us. We appreciate your honest opinion and are sorry to hear that your experience at our hotel fell short of your expectations. We understand your concerns about the bar restaurant and the overall ambiance. We take your comments seriously and will definitely consider them as we continuously work towards improving our services. However, we are glad to hear that our staff made a positive impression on you. We hope you would give us another chance in the future to provide you with a better experience. Regards, Muthu Belstead Brook Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dezmond wrote a review Jan 2024
13 contributions6 helpful votes
Stay here regular and adore the place. The staff are fantastic, the food is perfect, I could literally live here. The pool and spa I could sit all day at. I have to pick my son up from Braintree in Essex and when we stay local we will book here. Looking forward to visiting in the summer for an extended stay
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kamal Rijhwani, General Manager at Muthu Belstead Brook Hotel
Responded 22 Jan 2024
Dear Mr. William, We greatly appreciate your perfect review and positive feedback. We look forward to serving you again! Thank you. Best regards, Muthu Belstead Brook Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£62 - £89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
belstead brook ipswich, hotel belstead brook
LOCATION
United KingdomEnglandEast AngliaSuffolkIpswich
NUMBER OF ROOMS
88
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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MUTHU BELSTEAD BROOK HOTEL - Updated 2024 (Ipswich)

Frequently Asked Questions about Muthu Belstead Brook Hotel
Which popular attractions are close to Muthu Belstead Brook Hotel?
Nearby attractions include Escape Ipswich (2.0 miles), Ipswich Escape Rooms (3.1 miles), and Partyman World of Play (2.3 miles).
What are some of the property amenities at Muthu Belstead Brook Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Muthu Belstead Brook Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Muthu Belstead Brook Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Muthu Belstead Brook Hotel?
Conveniently located restaurants include Ocean Fish Platter, 16 Steakhouse, and The Brook Inn.
Are there opportunities to exercise at Muthu Belstead Brook Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Muthu Belstead Brook Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Muthu Belstead Brook Hotel?
Many travellers enjoy visiting St Peter's by the Waterfront (1.8 miles), Pykenham's Gatehouse (2.1 miles), and Jean Ingelow House and Archway (1.9 miles).
Is Muthu Belstead Brook Hotel accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.