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Holiday Inn Express Stevenage

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Traveller (90)
Room & Suite (64)
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Overview
  • Excellent27%
  • Very good43%
  • Average23%
  • Poor5%
  • Terrible2%
Travellers talk about
“sausage”(50 reviews)
“beans”(23 reviews)
“car park”(43 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (591)
There are newer reviews for Holiday Inn Express Stevenage
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Traveller rating
157
231
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32
12
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157
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131
32
12
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All reviewssausagebeanscar parktypical hiefree breakfastpay and displaytown centrelounge areatrain stationhot foodthe sofa bedreception staffcomfortable roomyogurtfew minutes walkfamily roombuffet style
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301 - 305 of 563 reviews
Reviewed 12 May 2014 via mobile

I know the hotel cant do anything imediatly to stop the practice of ill mannered smokers staying in a non smoking room and then using the room to smoke, inconsiderate scumbags. Apart from smelly rooms, which really should have been rectified by housekeeping, this budget...More

Thank Ray O
Response from Christian_Holfve, General Manager at Holiday Inn Express StevenageResponded 15 May 2014

Thank you for your feedback on your recent stay Our hotel has been non smoking since September last year but we do have people who still smoke in rooms we do charge these people £100 fine as smoking is illegal in our hotel I have...More

Reviewed 9 May 2014

No problems at all with the rooms or staff except that we were very unfortunate to have no wifi as the internet was down. No hot water as there was a problem with the boiler and the fire alarm going off just as we were...More

Thank CoDurhamAnn
Response from Christian_Holfve, General Manager at Holiday Inn Express StevenageResponded 10 May 2014

Thank you for reviewing your experience regarding your recent stay. It is unfortunate that this stay was a disappointment on several aspects I will bring these up with my team and action all the points you have raised hope to see you again soon

Reviewed 2 May 2014 via mobile

This was a great budget place to stay. The room was clean and comfortable. Although some food was available it was Iimited in both choice and quality. The location is handy for the station and road network but restaurants require a walk or drive. The...More

1  Thank Pictonnz
Response from Christian_Holfve, General Manager at Holiday Inn Express StevenageResponded 7 May 2014

Thank you for writing us a review about your recent stay with us. We are pleased you liked the location of our hotel and the amenities on offer. we look forward to seeing you again soon

Reviewed 28 April 2014

Quick review: Stayed here with my hubs and 3 kids after a day at Knebworth House. Had a room with double bed and sofa bed. Negatives: No car parking, there are 6 spaces or so, you have to park over the road in a retail...More

Thank Stephanie K
Response from Christian_Holfve, General Manager at Holiday Inn Express StevenageResponded 29 April 2014

Thank you for reviewing your experience regarding your recent stay. It is unfortunate that this stay was a disappointment on several aspects I will review all you points with my team to improve our guest experience unfortunately as a town centre hotel it is very...More

Reviewed 26 April 2014

stayed for one night, nice hotel, very clean had previously asked for and been told id have a lower floor room but was told it was a top one.the receptionist was extremely helpful and managed to get us one on the first floor,went into the...More

Thank martysfan
Response from Christian_Holfve, General Manager at Holiday Inn Express StevenageResponded 28 April 2014

Thank you for taking the time to leave us some comments and feedback, I am really happy to hear that you found your stay with us so enjoyable and that the staff made you feel welcome hope to see you again soon

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$61 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$61 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (90)
Room & Suite (64)
Dining (13)
Business Centre & Event Rooms (1)
Questions & Answers
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Tracy G
28 September 2017|
AnswerShow all 2 answers
Response from triciagowton1967-673 | Reviewed this property |
yes they serve hot breakfast from 6.30 am..
0
Votes
Gyne V
4 July 2017|
AnswerShow all 5 answers
Response from alan m | Reviewed this property |
They did in ours
0
Votes
Billy D
18 February 2017|
AnswerShow all 6 answers
Response from Margaret T | Reviewed this property |
Yes.
1
Vote
Room Tips
"Ask for higher floor so at least you get a view, although, this is Stevenage and not London!"
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"Its dump trucks at the back, or buses at the front.. there's no winning!!"
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"Parking is in the Matalan car park over the road at £5n per night"
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"Any room is good but shame they only have showers and no bath."
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