Grovefield Manor
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About
Everyone needs a place to lay their weary head. For travellers visiting Poole, Grovefield Manor is an excellent choice for rest and rejuvenation. Well-known for its romantic environment and proximity to great restaurants and attractions, Grovefield Manor makes it easy to enjoy the best of Poole.
As your “home away from home,” the bed and breakfast rooms offer a flat screen TV, and getting online is easy, with free wifi available.
Guests have access to baggage storage, express check-in and check-out, and outdoor furniture while staying at Grovefield Manor. In addition, Grovefield Manor offers breakfast, which will help make your Poole trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
If you’re looking for a seafood restaurant, consider a visit to Rick Stein, Nick The Fish, or Loch Fyne Seafood & Grill, which are all conveniently located a short distance from Grovefield Manor.
Looking to explore? Then look no further than Compton Acres (0.9 mi), which is a popular Poole attraction – and it is conveniently located within walking distance of the bed and breakfast.
Grovefield Manor is sure to make your visit to Poole one worth remembering.
Location
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When we arrived we were upgraded to a suite with a four poster bed at no extra charge, and the room was spacious, yet still cosy and warm. The staff were very welcoming and friendly, and after a twilight stroll along the beach we stopped off at a pub a few doors down before coming back for some drinks at the little bar, which we then took to our room. Breakfast was just right, a simple menu but good choices and enough to fill you up for the day ahead and very well cooked.
I felt so comfortable and at home, it was a pleasurable stay. My only criticism is that the shower was very weak and a little cold, despite a pressure booster being attached to it, but other than that it was wonderful
Breakfast was nice, just the right size portions for us with plenty of toast.
We will definitely be going back for another visit
As the hotel had been closed for a while due to the Covid 19 out break, I had hoped that the standard of cleanliness might have been better then last year, but sadly not in fact worse.
I sent an email prior to our stay to ask them what precautions they had in place, so we could be prepared, all I got back was that they had "precautions in place", what those were I am not sure. On our arrival there was a bottle of hand sanitizer, once our host arrived with our key I asked again what precautions there was in place, we were told that they had removed the fresh fruit from the communial table, otherwise not much else had changed.
As our room was an annexe we got told that we could use the table and chairs placed outside, as the weather was lovely we thought we would take them up on this offer, however it hadnt been cleaned, I mean really!!.
Our room was made ready for guests, the room is tired with miss matched furniture, mouldy curtains, and a friendly spider to share our shower with.
We were staying for 2 nights, on the second day after coming back from the morning at the beach, someone had been in the room as the loo had been cleaned, leaving our friendly spider in the shower, cleaned our cups but didnt make our bed so it felt creepy that they came in but only did half a job, they still didnt clean the table and chairs.
We also found a pair if socks (not ours), I dont know when the last guest before us stayed in the room, but that is just not a pleasant find.
Breakfast was ok, no obvious vegetarian option, or other milk options, I dont have to have almond milk it's a choice, but nowadays people, like to have other options.
No evidence of certificates showing if any of the staff had taken any Covid 19 training, which I am sure they should have taken. I dont think they were Covid ready at all.
We booked in late September and the first reality check came when we checked the website for directions. The week of the trip and found the offer for a two night stay on the November weekend we had chosen at almost half the price we had paid a deposit of £200 on.
We immediately contacted the hotel and the proprietor answered the phone. His explanation that when we had booked it was sunny and he could anticipate bookings and now it cold and damp forced him to have special offers, did not cut any ice but he did offer an extra room. Booking.com were contacted to invoke their advertised price match, but failed to do anything, other than to confirm we were being upgraded to a superior room
The second reality check came on arrival after a three hour drive, arriving at 19:30 to be met by the proprietor and told there is no food available “ it says so on the website”.. it doesn’t it says,” Great Food-Meals here are Highly recommended”
Third reality check came on sight of the room – four poster bed, bright décor, but only one luggage rack and nowhere to hang clothes – the extra room turned out to be a 6 foot square extension to the room with the bathroom attached. There was a wardrobe in here, if something 46cms wide counts as a wardrobe, a television powered from a 4 gang trailing extension socket, a two seater mini settee and a coffee table with a kettle. The bathroom had a door that wouldn’t open past halfway and the wall mounted electric shower had shower head connectors, black with damp. No bath.
The website also mentions – really clean – friendly staff – lovely room. Certainly the cleanliness was generally good, the only staff seen were one house attendant changing linen and the chef who cooked and served the full English Breakfast to order. Good breakfast – not sure about award winning though.
Overall this is not a four star hotel but an upmarket Bed and Breakfast guest house with delusions of grandeur. It would have great value at £85 per night but £400 for two nights is bordering on mis-representation.
Both rooms were dirty, a squashed fly on the pillowcase, a spider ran out from the mat a spider in the lampshade. The rooms were cold no heating not even a heated towel rail..
We told Chris the owner we wanted them cleaned. He sent the cleaner for 5mins. His response, the cleaner said they weren’t very dirty!!! also its near the garden hence the spiders!
We decided we would leave the following day..Early evening Chris came to the door demanding that we pay the full amount of money in cash. I told him I was undressed and just about to take a shower, he was aggressive and said he would return in 10 mins. When he came back we told him the place was dirty and we did not wish to stay for the 4 days, he was aggressive shouting in our face and demanding payment. He would not leave (we are 2 ladies) We told him we would not stay longer than one night and would only pay for one night. He shouted and threatened, demanding the full payment. I then phoned my husband.. Chris then said he would not charge the full amount. He insisted on us paying him £250.00 in cash, which I did. He then left.
This experience was frightening. We left and booked into the Hampton. The Hampton was clean and cheaper. This horrible experience cost £350.00 for 1 night (2 rooms)
I wrote to the owners prior to posting this review. NO RESPONSE.
You are given your own key which opens the main door to the Manor.
Room OK, but carpets could be replaced as they had bleach on.
Breakfast OK but tables need to be wiped properly as well as placemats, as they did not move due to being stuck to table.
Parking on site but can be tight when full.
Breakfast was also done on the cheap - the cheapest form of bread for toast, cheap orange juice, and coffee from a communal pot, one rasher of bacon for cooked breakfast…breakfast table stained.
This was not what we anticipated when we had spent such a significant sum of money. We were hugely disappointed and would certainly not recommend this place.
The room was OK, it didn't live up to the decor of the general area's of the house and the bathroom needs some updating.
The breakfast room is a very good size, but the order taking was slow. The cooked breakfast is good but the continental offering is poor which is a shame as this is much more important in today's world.
For the time of the year, the price was excellent and the reception by the host very friendly.
"There is a short cut to the beach where there is a car park. Right out of the hotel and then left. The nearby inn is well worth a visit."Read full review
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