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We stayed here as part of a business trip and were warmly welcomed and quickly checked in by Reception. Had a smooth stay and delighted by Graham at the front desk who was very helpful. Have no hesitation in staying here again on future trips...More
Response from TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25Responded yesterday
Thank you for taking the time to review our hotel following your recent stay. I am delighted to read that you enjoyed your stay and that we met all of your expectations. It is always a pleasure to read such lovely comments about...More
Attended the wedding farye at the holiday inn Taunton. Easy parking, have to enter car reg on system in foyer. Good facilities with restaurant, conference room and function rooms. Had good reposnse from the exhibits that we saw. Looking forward to the upcoming refit which...More
Thank Stuart D
Response from TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25Responded 6 February 2018
Thank you for taking your time to review our hotel following the Wedding Fayre. We do appreciate your comments as this helps us improve the service and product we offer to our guest. We do hope you will enjoy our makeover when you...More
Having purchased items sold from inside the hotel and advertised by the hotel we were told to collect them the next day using the rear entrance. We followed instructions given and entered the car park the following day at 15:17- we left at 15:29 (...More
Response from TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25Responded 4 days ago
Dear Devon Daytripper
Thank you for taking the time to review our hotel. I am sorry to read that you got a parking fine following your visit to the hotel. You will need to follow the appeals process on the paperwork to the parking company...More
We stayed at the end of February and discovered that there were extensive construction works going on inside the hotel.
This resulted in the restaurant feeling like somewhere in Siberia and one needed a coat in order to dine there.Breakfast was not much better for...More
Response from TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25Responded 1 week ago
Thank you for taking your time to review our hotel following your recent stay. Please accept my sincere apology that we did not meet your expectations during your stay especially the hotel being cold due to heating unit breaking down at the coldest...More
Nice hotel located on the M5. The staff were very friendly through my 1 night stay.
The double room I stayed in was very cosy and spacious and had everything I needed. The bed & pillow was very comfy and had a great nights sleep....More
Response from Gavin E, General Manager at Holiday Inn Taunton M5, Jct. 25Responded 2 weeks ago
What an excellent review, thank you so much. Whilst the hotel has recently had a re furb and the facilities improved I was more happy to note your excellent feedback about the staff. I will ensure this review is shared amongst the team....More