We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hallmark Hotel Carlisle

Save
Traveller (285)
Room & Suite (120)
Dining (10)
You may also like
See all
Nearby Hotels
Overview
  • Excellent30%
  • Very good26%
  • Average22%
  • Poor12%
  • Terrible10%
Travellers talk about
“train station”(145 reviews)
“christmas party”(15 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,282)
Filter reviews
1,264 results
Traveller rating
360
337
283
153
131
Traveller type
Time of year
LanguageEnglish
More languages
360
337
283
153
131
Show reviews that mention
All reviewstrain stationtravelling by trainchristmas partynight portercentral locationbit datedevening mealtwin roomone night stayfollowing morningcomfy bedtown centreclairecastlerearscotland
FilterEnglish
Updating list...
1 - 5 of 1,264 reviews
Reviewed yesterday

Strange hotel. Wonderful location right in the middle of the town. Bar area very nice. We didn’t eat there so can’t comment on that. The main room was nice. It had a very big comfortable bed with lovely fresh sheets. The staff were also very...More

Thank IrishGer
Reviewed yesterday via mobile

We booked a two night stay for our wedding anniversary, never again! We arrived and the staff was exceptionally nice, and the hotel looked lovely....then we went to our room! The bed had not been changed from the previous client, the shower and the window...More

Thank Shelly W
Response from jazzyjeff40, General Manager at Hallmark Hotel CarlisleResponded yesterday

Dear Shelly W I am sorry to hear that the room was not ready its a shame you did not mention this to the Team as we would have put this right with immediate affect. Thanks for the kind words about the team members. Jeff...More

Reviewed 2 days ago via mobile

We had our wedding here on Saturday 16th June 2018 and it couldn’t have been more perfect. Emily our coordinator and Magda were absolutely outstanding and made sure everything ran smoothly. Friends and family all comented on how gorgeous the food was, how attentive the...More

1  Thank Karen R
Response from jazzyjeff40, General Manager at Hallmark Hotel CarlisleResponded yesterday

Dear Karen It was a real pleasure to be part of your special day, I will pass on your personnel thanks too Emily & Magda a well as the rest of the team involved with the Wedding on Saturday. Thanks again & we look forward...More

Reviewed 2 days ago

We attended our son wedding the organisation was excellent from the reception we had when we arrived to the good byes when we left. All the meals were of a top quality. If i had to name people who stood out ( this is difficult...More

1  Thank Neil S
Response from jazzyjeff40, General Manager at Hallmark Hotel CarlisleResponded yesterday

Dear Neil S Thanks for the 5 star review, it was a real pleasure to look after you all on your son & daughters special day. I will pass on your comments to Harry & the rest of the team. Thanks Again Jeff & The...More

Reviewed 6 days ago

Housekeeping not good. Toilet roll not replaced for us coming in just a small amount on the roll. Serving a large burger on a lump of wood rather than a plate.- ridiculous. No bath mat to stop slipping in shower. All staff were excellent.

1  Thank Trevor J
Response from jazzyjeff40, General Manager at Hallmark Hotel CarlisleResponded 6 days ago

Dear Trevor J Thanks for the review, I will discuss these points raised with The Team. All small things that we should be getting right. Thanks for the Feedback Jeff & The Team

View more reviews
Most Booked Properties in Carlisle
See allSee all
About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$81 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Carlisle
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$81 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Carlisle
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (285)
Room & Suite (120)
Dining (10)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
brentown
9 February 2018|
AnswerShow all 2 answers
Response from Jeff H | Property representative |
Thanks, Real shame I know it was a genuine mistake. I thought trip advisor would allow you too take it down Thanks for trying Jeff
0
Votes
Kerry W
28 November 2017|
Answer
Response from Jeff H | Property representative |
Hi Kerry The Car park is £10.00 per day. Thanks
1
Vote
pomy63
22 February 2015|
AnswerShow all 2 answers
Response from jasonhanson | Reviewed this property |
The car park is a bit awkward to find as you have to go through the station car park. Access is tight if you have a large car and there are not very many spaces on a first come first stay basis. Costs £10 a night. I would... More
2
Votes
Room Tips
"we had room 210 and the sash window in the bathroom had to be kept open with a toilet roll other than that it..."
Read review
"Some rooms are on top of the train station which seemed to shut down between 2300-0500."
Read review
"Unable to comment!!"
Read review
"Ask for quiet room if you don’t want to be disturbed."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing