Stayed in two rooms. Bit hot and stuffy but once windows opened much better. Nice balcony in one of our rooms. Beds comfy and slept well. Breakfast good and staff very friendly and helpful. Good private car park.
I stayed at this lovely hotel for one night with my wife. The hotel is in a good location, 15 minute walk from the city centre. The staff are very friendly and helpful. Our room was at the back overlooking the hotel carpark so it was very quiet in the evening. The room itself was very comfy and clean , The bar staff were very friendly and the bar prices were very reasonable . I would definitely recommend going for the bed & breakfast option as the breakfast was lovely . There was a good variety on offer. We had a lovely stay and will definitely be back in the future. Thanks for a lovely stay.
The hotel was everything we expected of a three-star. There was plenty of character, not surprising when you learn that it is built on the sight of a Roman fort, that was part of Hadrian's Wall. The staff were very helpful, nothing was too much trouble. The room was clean and tidy, also very peaceful for a good nights sleep. We had evening meals on the two night's we stayed, there was not a large choice on the menu but what there was cooked to perfection. The breakfast was first class too.
Reading the review comments I cannot relate to the bad ones in any way, obviously done to gain a free night! We enjoyed a 2 night stay, the room was standard very clean and good for what we paid. Breakfast had a very good tasty assortment plus an efficient pleasant lady to attend to your requests. The evening meal was very good an absolute bargain at 3 courses for £20, I liked the fact you could just have 1 to 3 courses individually priced. I appreciated the gentlemen serving who were obviously professionally trained, smartly dressed and treated us as if we were in 5*. All-in-all good value for money, with professional staff, comfortable bar/lounge, good atmosphere which we hope to visit again.
Stayed for 2 days & booked the Autumn Break package which included meals,cocktail with dinner, bathrobes & hospitality tray. I think our room was one of the larger ones because of this. Bed was comfortable & room was clean and nicely furnished. We were thankful that a fan was included as there is no air conditioning (it is an older hotel) and it was especially hot. Food wise, no complaints. Evening meals were particularly good and staff were happy to exchange our gin cocktail for wine. Staff in general were very pleasant and helpful . My husband is still raving about the steak pie. Breakfast on our first morning was busy (coach party in) but well organised. Great sausages. To be honest I only have a few small issues. The coffee served at breakfast was really awful. I know it can be difficult when serving a large number but perhaps a coffee machine would be a wise investment. Needless to say on our 2nd morning we avoided the coffee and stayed with the orange juice (which was nicely chilled ). Also we appreciated the chilled water in the room but unfortunately when we wanted to drink it, it was room temp.Plus some basic toiletries in the bathroom would have been nice. Would we stay here again. Most definitely. Easy parking, friendly staff, great food and good value for money. What's not to love.…