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Bedford Swan Hotel

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Bedford Swan Hotel
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1,499 Reviews from our TripAdvisor Community

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Showing 1,475: English reviews
Reviewed 4 days ago NEWvia mobile

Booked as surprise for valentines day for partner arrived around 3pm checked in with a lovely lady on reception. We booked a room no breakfast for around £115 then decided to add on once arrived for £10 each. Parking was £5. Was surprised how different room looked to internet much much smaller. We were on the second floor had a...

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1Thank Lizi S
Nottingham, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed here for 4 nights on business. Room itself was ok but bathroom very tired and urgently needs updating. Food in restaurant was terrible on the only night we ate there, and the service akin to fawlty towers. Breakfast was good.

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Thank DLG_JPW
Reviewed 6 days ago NEW

I was a guest at the hotel for a wedding party and was left with a complete mess on my hands after their parking company gave me a ticket. The staff didn't help me out, they couldn't really care less. Avoid this place although my experience was unusual, it did highlight their lack of gratitude for their customers.

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Thank Kyle G
Tiptree, United Kingdom
Reviewed 1 week ago NEW

I found a deal ,Sunday night £70 spend £70 get the room free not bad . Hotel very nice if in need of a little refurbishment, room very nice just the air conditioning a bit noisy and bathroom a little tatty

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Thank walkerjames4
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you for your review following your night away. I am pleased to see you enjoyed being with us overall.

Cambridge, United Kingdom
Reviewed 1 week ago via mobile

This hotel looks wonderful on the website. I still wonder if those rooms actually exist. The reality is that this hotel is past its best. The lobby is dark and dingy. I was met by an individual that was unable to cope when faced with a queue of 2. My key card worked the first time, but then locked me...

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1Thank Lane M
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you for your comments following your stay. I am sorry to hear the room did not meet your expectaions. It is good to see breakfast was indeed the success it should be though.

Reviewed 1 week ago via mobile

Me and my friend came for afternoon yesterday Sunday 12th February as it was my friends birthday I wanted to treat her. We were seated in the river room restaurant which was lovely where we were seated. The lady that showed us to our table said someone will be with u shortly after 20 mins I had to ask a...

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Thank Kat120981
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you for your review following a visit for afternoon tea. I am sorry to note the delay in taking your drinks order. This really should not happen and I will pick up with the tea./ I am pleased to see you enjoyed the overall experience and it is good to see you will return.

Reviewed 1 week ago via mobile

Stayed here a couple of times on business, and can't really fault it. The setting is good, services is good, and the rooms although compact give you everything you need. Only complaint is the lack of gym....but there is a spa/pool.

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Thank Lizz R
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you for your review following a works visit. I am pleased to see your needs were met and we do hope you will choose us again in the future.

Ampthill, United Kingdom
Reviewed 1 week ago

Very pleasant surroundings, great sandwich selection, mountain of cakes and scones with cream and jam, the usual afternoon tea but excellent! plenty of fresh pots of tea provided too, fabulous, would recommend.

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Thank beverleyb276
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you for your review following afternoon tea at the Swan. Great to see you enjoyed the experience and that you will recommend to others - thank you.

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

Stayed at the Swan last weekend 4th-5th Feb 2017, hadn't read any reviews before booking, but the day before going I read some, and to be honest got quite concerned by some of the comments and as this was to be a weekend for " just us" I got a little panicky thinking I'd made the wrong choice.... but there...

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Thank bigerko
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you for your comments following your visit. I am very pleased to see you enjoyed your stay, and that you made use of our restaurant on several occasions too. It is great to see you will return and we look forward to welcoming you back very soon.

Reviewed 2 weeks ago via mobile

Lovely historic setting. Very high standard of customer service. Tasty,well filled and fresh sandwiches. Scones still warm from the oven. Great selection of teas. Very nice cake's. Cannot fault. Definitely one to consider. We will be back ‼

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Thank hungrysean12
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you for your nice comments following a visit for afternoon tea. I am so pleased to see how much you enjoyed the experiacne and its great to see you will be returning too. Thank you for taking the time to share these compliments with others.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Bedford Swan Hotel is situated in a stunning town centre location overlooking the river and just 30 minutes from central London. Steeped in character and history yet fully refurbished to meet the needs of both our corporate and leisure guest The Swan provides outstanding hospitality expected from a 4 star Hotel. REST Enjoy a perfect night's sleep in one of our stunning bedrooms with thick soft duvets, contemporary fabrics, throws and cushions, signature wall papers and stylish furniture. Air conditioning is in all rooms as standard along with flat screen 32 inch LCD TV with in - room entertainment offering a wide range of up to date movies and high speed internet access. EAT We offer a fantastic range of dining options including the fabulous AA rosette awarded River Room Restaurant and relaxing lounges. 24 Hour room service is available daily and in the summer enjoy al fresco dining or drinks on our terrace overlooking the river. All our food is freshly prepared by our highly skilled team of Chefs. SPA: Our stunning Roman bath inspired pool and Jacuzzi provide the perfect way to unwind after a long, busy day. Our fully trained therapists also offer a wide choice of treatments including Swedish massage, Decleor facials and luxury OPI manicures. MEET: The Hotel is the ideal destination for conferences and meetings. Tailor made to suit the individual requirements of all our customers. CELEBRATE: With its superb location and stunning setting, the Hotel is a popular choice for weddings and functions. ... more   less 

Additional Information about Bedford Swan Hotel

Address: The Embankment, Bedford MK40 1RW, England
Region: United Kingdom > England > Bedfordshire > Bedford
Price Range: £67 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bedford Swan Hotel 4*
Number of rooms: 113
Reservation Options:
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Also Known As:
Bedford Swan Hotel Bedfordshire
Hotel Style:
#4 Business Hotel in Bedford
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Questions & Answers

Here's what travellers have asked, with answers from Bedford Swan Hotel staff and other travellers.
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Questions? Get answers from Bedford Swan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Certainly seemed to be a lot of activity on the second floor, and squeaky floorboards in the corridor”
 of 5 bubbles 781andrewc781, 23 Jan 2017 | Read review
“Rooms away from the main function area (I think it's called the coach house) if there are weddings in”
 of 5 bubbles amylouises993, 22 Jan 2017 | Read review
“Dogs allowed”
 of 5 bubbles cytomilne, 22 Jan 2017 | Read review
“Ask room view the river.”
 of 5 bubbles 487itah, 17 Jan 2017 | Read review
“I loved the luxury double overlooking the river”
 of 5 bubbles richardc176, 16 Jan 2017 | Read review
5 of 5