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Copthorne Hotel Slough - Windsor

Traveller (332)
Room & Suite (128)
Dining (23)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Internet
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Sauna
Wheelchair access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
1,967Reviews
383Photos
23Q+A
100Room tips
Traveller rating
  • 394
  • 628
  • 510
  • 255
  • 180
Time of year
Traveller type
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  • English
Popular mentions
Amazing staff, good nice, fresh and tasty. And miss Anna, who was serving and helping Surinamu our dinner-lovely, helpfull person. Comfortable rooms.very quick room Services.we will be back there very soon
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Response from AshishJha-GM, General Manager at Copthorne Hotel Slough - Windsor
Responded 3 days ago
Dear Guest Thank you so much for your kind comments. Delighted to hear that you were well looked after and that you will be coming back to us soon! Kindest regards Ashish Jha General Manager
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Brilliant Staff amazing Club room lovely. Thank you Maggie and all the team for making our two days here amazing. Jacuzzi amazing. Room service excellant We even received a lovely card and cake for our anniversary. Would definitely recommend Copthorne Hotel for a break away.
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Response from AshishJha-GM, General Manager at Copthorne Hotel Slough - Windsor
Responded 3 days ago
Dear Guest, We were all so pleased to be part of your special celebrations. Thank you so much for your feedback which I will be happy to share with Maggie and the team as I know she will be thrilled to hear your comments. Kindest regards from us all and we look forward to your return Ashish Jha General Manager
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Stayed at the Copthorne on a business trip, the hotel is very clean and the staff can’t do enough for you! Had breakfast in the room which was well presented and arrived hot. The staff are fantastic very friendly and go above and beyond to ensure you have a great stay! I will
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Response from AshishJha-GM, General Manager at Copthorne Hotel Slough - Windsor
Responded 1 week ago
Dear Guest Thank you so much for your very kind and welcome feedback. I will forward your comments on to all my staff here as I know they will be as pleased as I was to read it. You are quite right of course, they are a loyal, dedicated and willing team who constantly go that extra mile to make all our guests feel valued and at home whilst they are staying with us. Very glad that you liked our hotel and we will look forward to your return With kindest regards Ashish Jha – General Manager
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Good hotel for the price, but the worst night manager I have ever encountered. Rude is a polite way to describe his demeanour and attitude. I wish thay those that choose to stay here in the future don't have to deal with him. Made the whole stay leave a bitter taste in my mouth.
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Response from AshishJha-GM, General Manager at Copthorne Hotel Slough - Windsor
Responded 1 week ago
Dear Guest Thank you for your feedback which concerned me very much indeed. I don’t think I have read this type of comment before, just the opposite in fact and I am anxious to investigate on both our behalf’s. I would be grateful if you will contact me direct and let me have your name/date of stay so that I can begin immediately. ashish.jha@millenniumhotels.co.uk Thank you and kind regards, Ashish Jha General Manager
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First time and last time I will stay at this hotel. Dated, old fashioned hotel & rooms. I was given no info on arrival on where facilities were etc. TV in the room didn’t work. Bathroom looked liked it hadn’t been cleaned properly in months, and no plug sockets to charge any
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Response from Ashish-GM, General Manager at Copthorne Hotel Slough - Windsor
Responded 2 weeks ago
Dear Guest Thank you for taking the time to review us, however, it made for very uncomfortable reading. We have actually spent a great deal of money on updating and refurbishing our hotel; in just the last two years we have installed a/c throughout the hotel, recarpeted two floors of bedrooms, exchanged all standard bulbs for LEDs, new furniture in the restaurants, bar & lobby, new phones in all rooms, new ironing boards & irons, new curtains and nets, minibars in all rooms, the list goes on. We are just at the point of installing a whole new restaurant buffet system which is very exciting indeed and bathrooms are on our list. I do hope that you reported the TV to our front desk and that we rectified it in a timely manner. It is rare to hear negative comments regarding housekeeping as we have a very strong well established team, however, one negative comment is one too many. I do hope that we might have the opportunity to welcome you back when I would be pleased to oversee your complete stay through my office to ensure your stay is memorable for all the right reasons. Best regards, Ashish
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Lovely view from Club Lounge!
Damaged lock on bathroom door
Has something been gnawing at the door?
Large stain in ceiling, possibly from water leak
Tired drawer unit
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12345626
Yes all rooms have the iron and ironing board,
0 votes
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It is very low height but you can park at the bottom where the coaches park.
1 vote
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Yes there was a fridge in the room.
0 votes
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12345
"Check wether room double beds tricky if it is two adults and older children sharing."
"go for the club room and get excellent coffee and soft drinks on tap"
"Don't have room 106!"
"High floors facing south-east can get a view of Windsor Castle"
"book a club room"
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PRICE RANGE
US$57 - US$180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
copthorne slough - windsor hotel sloughcopthorne hotel slough
LOCATION
United KingdomEnglandSlough
NUMBER OF ROOMS
219
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