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Heathrow/Windsor Marriott Hotel

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#2 of 21 Hotels in Slough
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Heathrow\/Windsor Marriott Hotel
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1,815 Reviews from our TripAdvisor Community

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Showing 1,745: English reviews
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Cardiff, United Kingdom
Reviewed yesterday NEW

We always like the Marriott brand. The good points of the hotel:- The check-in was smooth and organised. The rooms have everything you could possibly want in a hotel room, and quite spacious. The beds are the most comfortable in the hotel industry. The T.V. had a brilliant selection of channels which is important for us all, especially the children....

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Helpful?
Thank Christopher J
Management response:

Dear Sirs Thank you for your feedback. I am delighted that you enjoyed our brand new beds and brand new 49" Samsung TV's. I take on board your feedback and I am sorry to hear about your experience, I will personally review your comments with the team. Best Regards Manisha

Derby, United Kingdom
Reviewed yesterday NEW

Lovely stay, great location for LEGOLAND and Windsor castle, breakfast has a great selection and Florina was a delight to be welcomed by for breakfast. Gym and pool facilities very good, changing rooms were spotless as well as bedrooms.

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Helpful?
Thank Farina J
Management response:

Dear Sir Thank you for your Brilliant review, delighted you had a great stay enjoying our 110 breakfast items. We have a LARGE recently refurbished gym and 12m swimming pool with sauna and steam room open from 6am – 11pm. Make sure you book your swim times at a weekend or during a school holiday period on arrival at the...

Derby, United Kingdom
Reviewed 2 days ago NEW

Absolutely a first class hotel. All the staff was very helpful, friendly, and hard working. You couldn't get better service. The room was perfect. Very clean everything you need in the room i.e. tea coffee bathroom toiletries good quality towels. The bed was great one of the best nights sleep I've had for a long time. The breakfast was amazing....

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Helpful?
Thank paul w
Paul D, General Manager at Heathrow/Windsor Marriott Hotel, responded to this review

Dear Sirs, A lovely review you capture so many great things about our hotel. My associates your hosts are my main asset and I am very proud of my team and our Marriott culture. (Some of my associates go on line every day to see what our reviews are saying) We focus on our Marriott art of hosting and taking...

Reviewed 4 days ago NEWvia mobile

So, book the Marriott for pretty night travel from terminal 5 to USA. On arrival the reception staff could not be more helpful, i have never been asked "can i help you so many times" check in was easy and every question answered with clarity and a smile. The room was top notch. We had planned to eat out, but...

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Helpful?
Thank Jack F
Paul D, General Manager at Heathrow/Windsor Marriott Hotel, responded to this review

Dear Sirs, A lovely review thank you. To get to the airport take the Heathrow Hoppa Bus operated by National Express bus number H55. National Express services all the Heathrow hotels and is controlled by BAA. It only operates to T5. To get to T 2, 3 and 4 you get off at T5 and take the FREE Heathrow Express...

New York
Reviewed 4 days ago NEW

Stayed here for two nights April 19-21, 2017. Check in was easy. Staff nice. The room itself was alright, although the bathroom could do with updating. The executive lounge is lousy. Having stayed at the County Hall Marriott, the executive lounge here has a lot to be desired. Simple tables and chairs and the waiter comments on what you eat....

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Helpful?
Thank ashford7
Paul D, General Manager at Heathrow/Windsor Marriott Hotel, responded to this review

Dear Sirs, A little unfair comparing us with the 5 Start Marriott County Hall that has just gone through a 20 Million Pound refurbishment and their rate is 5 times the price of ours. The County Hall Marriott Executive Lounge also have one of the BEST views and locations in the world overlooking Big Ben and the London Eye. We...

London, United Kingdom
Reviewed 4 days ago NEW

Stayed for one night (20/04/17). Picked this hotel for a family trip to LEGOLAND. Not disappointed on location (15-30mins from LEGOLAND), although the parking is tight - spaces are small, and is chargeable (£12/nt). Reasonable pub-grub a short walk away (Harvester and Toby Carvery). I was disappointed that at peak family leisure time, the pool was being used for a...

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Helpful?
Thank randap123
Paul D, General Manager at Heathrow/Windsor Marriott Hotel, responded to this review

Dear Sirs, Thank you for your review. Our location - We are 5 mins from J5 of the M4, 10 mins from the M25, 15 mins from T5 (You would never know as our rooms are so quiet and our air is cleaner in Windsor than being near to the airport) 10 mins from Windsor the home of our Queen,...

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
Reviewed 6 days ago NEWvia mobile

Second time staying here for a family legoland trip. Perfect again! Couldn't ask for anything more. Distance to legoland is literally 10 to 15 minutes. The pool was just right for the kids and the breakfast food and service was very good.

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Helpful?
Thank A TripAdvisor Member
Paul D, General Manager at Heathrow/Windsor Marriott Hotel, responded to this review

Dear Sirs, Thank you for returning and your loyalty to my hotel. The breakfast is the highlight of the experience and still the most important meal of the day with over 110 buffet items and a Chef cooking the eggs the way you want them fried or poached. Look out for the wonderful pastries and muffins on the bakery display...

Derby
Reviewed 1 week ago

Excellent service with very friendly staff who couldn't do enough for you. The staff were especially friendly to 1yr old daughter, nothing was to much trouble and a conscious effort to make you feel comfortable as a family - no stuffiness despite the hotel being a very good standard. The family room was a very good size with plenty of...

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Helpful?
Thank Lharrison1977
Paul D, General Manager at Heathrow/Windsor Marriott Hotel, responded to this review

Dear Sirs, A lovely response again thank you. We focus a great deal on families with over 130 of our rooms have 2 double/double beds (WE DON’T HAVE SINGLE BEDS only DOUBLE beds) and some interconnecting rooms with Sofa beds which is great for weekends and the theme park season. Every bedroom has a fridge and tea coffee making facilities....

Bexleyheath, United Kingdom
Reviewed 1 week ago via mobile

We stayed one night at the hotel as we were visiting family in the area. The staff in the hotel were so welcoming friendly and went above and beyond to make our stay comfortable. We were welcomed by Sarah and Bell at the reception who managed to get us a room even though we checked in quite early in the...

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Helpful?
Thank j9furtado
Paul D, General Manager at Heathrow/Windsor Marriott Hotel, responded to this review

Dear Sirs, A lovely review thank you and 5 stars. You also mention many of my Hosts which is lovely to see. My associates your hosts are my main asset and I am very proud of my team and our Marriott culture. (Some of my associates go on line every day to see what our reviews are saying) We focus...

Sydney, Australia
Reviewed 1 week ago

This hotel was our overnight stay for a two day visit to Legoland. The reception staff were very friendly and helpful and made our children feel very welcome. We ate in the hotel restaurant and the food was excellent. There was also a special table for the kids to create their own pizza which was then cooked and served at...

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Helpful?
Thank keywee2000
Paul D, General Manager at Heathrow/Windsor Marriott Hotel, responded to this review

Dear Sirs, Thank you so much for your kind words, as you experienced we really focus on families especially this time of year with the Easter break. We really appreciate your feedback and thank you for staying at my hotel. Hope you are enjoying our BRAND NEW BEDS ,NEW 49inch TVs and our upgraded Internet speed. Thank you for travelling...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
GreenLeadersSilver level
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Questions & Answers

Here's what travellers have asked, with answers from Heathrow/Windsor Marriott Hotel staff and other travellers.
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Questions? Get answers from Heathrow/Windsor Marriott Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sign up for Marriott rewards as you get free wifi”
13christopherj, 27 Apr 2017 | Read review
“Any room would be good”
O7114CPpaulw, 26 Apr 2017 | Read review
“Family rooms are on the ground floor”
randap123, 24 Apr 2017 | Read review
“Avoid ground floor rooms near the bus pick up for Heathrow”
Lharrison1977, 21 Apr 2017 | Read review
“rooms are clean and comfortable, although our room overlooked the entrance it was not noisy.”
713kimm, 26 Mar 2017 | Read review
5 of 5