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28/01/2018 29/01/2018
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    Bay New Southlands Hotel

    15 West Street, Scarborough YO11 2QW, England
    011 44 844 499 5710
    Hotel website
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    28/01/2018 29/01/2018
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    Traveller (37)
    Room & Suite (9)
    • Excellent38%
    • Very good43%
    • Average15%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “self drive” (24 reviews)
    “dining room” (43 reviews)
    Free Internet
    Breakfast Buffet
    Non-Smoking Hotel
    Accessible rooms
    Free Parking
    3.0 Star Hotel
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (464)
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    171 - 175 of 464 reviews

    Reviewed 2 October 2015 via mobile

    We stayed for a 3 night break September 2015. This is a very nice hotel, the food is served in a lovely updated dining room, and all the reception rooms downstairs are nicely presented, I understand the bedrooms are to be updated over time. We...More

    3  Thank Mxh14
    Response from ruth_janicki, General Manager at Bay New Southlands HotelResponded 17 October 2015

    What kind comments you have left for us, thank you. Gabby will be chuffed to see you have metioned her. We are currently having 12 bedrooms refurbished as part of an ongoing programme with more hopefully due to be done next year. I hope we...More

    Reviewed 26 September 2015

    Warm, friendly hotel. We were on the first floor, in a comfy room. My one criticism would be the lighting. If you wanted to use the hairdryer and see what you were doing, it had to be during daylight, as the overhead lights were very...More

    1  Thank Auntibbb
    Response from ruth_janicki, General Manager at Bay New Southlands HotelResponded 17 October 2015

    I'm glad to see you enjoyed your recent stay with us and appreciate you taking the time to leave your feedback. I will be sure to pass this on to my team and we hope to see you again if you return to Scarborough on...More

    Reviewed 11 September 2015

    Had a wonderful 3 night break at the New Soutlhlands, on the 10th July, the staff and service provided was absolutely excellent. Booked again this week for 2nd October and both Ruth and Pam couldn’t have been any more helpful and accommodating, ensuring the booking...More

    1  Thank Pinklady050
    Response from ruth_janicki, General Manager at Bay New Southlands HotelResponded 17 October 2015

    Thank you for leaving us such lovely feedback. Both myself and Pam were more than happy to look after your booking and it was great to see you. I hope you enjoyed your weekend with us and we look forward to seeing you all again...More

    Reviewed 7 September 2015

    Was treated as if I was the queen. Great service, Staff where excellent they really was. The bed was comfy, the room was very clean, beltin' shower, definitely will be there next year for the Northern Soul weekender. My room was massive too.

    Thank Stephanie H
    Response from ruth_janicki, General Manager at Bay New Southlands HotelResponded 17 October 2015

    I am so pleased to see you enjoyed your stay with us and thank you for taking the time to leave such kind comments. We look forward to seeing you again next year.

    Reviewed 6 September 2015

    A lovely hotel in a very quiet part of town,all shops and bars a stroll away.The staff are very pleasant and helpful they know the area well.Rooms very clean and warm with a hospitality tray filled every day,with extra tea coffee sugar etc if needed.Evening...More

    3  Thank dennis n
    Response from ruth_janicki, General Manager at Bay New Southlands HotelResponded 7 September 2015

    What lovely comments you have left for us, thank you. I am so pleased to see you enjoyed your recent stay with us and will pass these on to my team. The area can be a little awkward for those with mobility problems but we...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free Internet
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$92 - US$170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 56
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Travelocity and Booking.com so you can book your Bay New Southlands Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Yorkshire >
    • North Yorkshire >
    • Scarborough District >
    • Scarborough
    • Also Known As
    • New Southlands Hotel
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    Traveller (37)
    Room & Suite (9)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (29)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    paula r
    5 November 2017|
    AnswerShow all 3 answers
    Response from vernonp0 | Reviewed this property |
    No problem
    29 June 2017|
    Response from Andy S | Reviewed this property |
    Sorry but the New Southlands Hotel doesn't have a swimming pool.
    helen c
    1 June 2017|
    AnswerShow all 4 answers
    Response from Margaret S | Reviewed this property |
    Hi yeah you can use your bus pass if you have an English one. if you have a Welsh or Scottish one you can't
    Room Tips
    "On 1st floor at the front of the hotel quiet."
    Read review
    "As you probably spend very little time in your room I dont think it makes any difference where your room is."
    Read review
    "always go for a standard plus room"
    Read review
    "We had a superior room, nice size"
    Read review
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